I think we all know Ascotts are the premier Taxi garage in London friendly staff and reception work carried out to ex extremely competent levels. Always feel I can trust them once again guys thank you... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Ascotts Group are the largest LEVC provider and approved taxi repair service in the South East of England. Covering new and used taxi sales, servicing and warranty repairs for LEVC vehicles as well as bodyshop repair services. We pride ourselves on being trusted by the best of London’s drivers.
Contact info
11 APPLEGARTH DRIVE, DA1 1JD, DARTFORD, United Kingdom
- 020 8692 1122
- say.hi@ascotts.co.uk
- ascottsgroup.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Ascotts are the most helpful…
Ascotts are the most helpful accommodating garage I’ve ever used.
They go out of their way above and beyond to keep you on the road .
A credit to the taxi industry.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Outstanding service from Ascot’s Taxi — especially Wayne.
I had an issue with my taxi that needed repairing, and Wayne went completely above and beyond. After speaking with him yesterday, he offered to personally collect my vehicle from my home, take it in for repair, and return it to me the very next day.
True to his word, he picked it up last night and delivered it back today. That level of dedication and customer service is rare, especially when your vehicle is your livelihood.
Reliable, professional, and genuinely cares about his customers — I can’t thank Wayne enough.
Highly recommend Ascot’s Taxi.
— Wally James
Hassle free experience
Hassle free experience. Repairs carried out in good time. I travel from Barnet to use Ascots which is an 80 mile round trip around the M25. It’s still quicker than going to Holloway and waiting around all day for servicing and repairs.Cab booked in at 10am. Rear discs and pads changed and I was home in Barnet for 12:05. Great service.
Excellent service and minimal down time
Excellent service and minimal down time
Good family business
Good family business, great affiliations to the trade..
I have been going there for 30 years.. very professional and personable and the staff never seem to change.
Very quick at fixing the problem with…
Very quick at fixing the problem with my cab. Booked in cab taken to work shop . Reception always prompt with getting cab to the right section to be fixed.
As always amazing service from the…
As always amazing service from the Reception to the workshop. Cannot fault thoer after care as well as sales.
Matt and the team took care of my cab…
Matt and the team took care of my cab with everything done in the time frame I was told very efficient as per usual , great garage
Ascotts always offer a reliable…
Ascotts always offer a reliable professional service. Must be the best Taxi garage in London. 10/10
Excellent service as usual staff are…
Excellent service as usual staff are great to deal with👍
Alway a very friendly and professional…
Alway a very friendly and professional service from the reception staff to the service staff. Would recommend to anyone.
Went to Ascotts for a 6 monthly MOT and…
Went to Ascotts for a 6 monthly MOT and was in and out within 45 minutes. Great service and very customer friendly. In my opinion it’s the only place to go for all of your taxi requirements.
Sally on reception was excellent as…
Sally on reception was excellent as always and mat & his team sorted my duel sim for the card machine 👍
The whole staff led by Matt
The whole staff led by Matt, are always friendly & attentive , from Lily, Carol & Sally on reception, to Wayne , Dave & all the team on the service side.
I recently ordered a new cab & was impressed how the sales team dealt with me.
Ascots were great
Ascots were great, they done a good service & fixed the faults in the cab.
Quick & efficient, I would highly recommend them.
The whole team very helpful and…
The whole team very helpful and understanding
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






