Asdatyres Reviews 18,663

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers found the process of ordering tyres to be simple and straightforward, appreciating the competitive prices and the wide selection available. People often highlighted the excellent value for money, noting that the prices were among the best they could find, and enjoyed the convenience of choosing a local garage for fitting. The service was frequently described as smooth and efficient, with many consumers praising the professionalism and helpfulness of the staff and fitters. However, some people were dissatisfied with issues related to incorrect tyre orders or unexpected additional charges, such as those for TPMS valves, which were not clearly communicated during the online purchase. A few other people also felt that the service could be unreliable, citing instances of cancelled appointments, long waiting times, or receiving tyres that were not suitable for their vehicle.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the excellent service, quick fitting,... See more

Price

Customers consistently report positive experiences with pricing, often finding prices to be great,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the genuine quality, good... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked... See more

Rated 5 out of 5 stars

Very easy to order. Tyres were as ordered and importantly, as shown in the image. (other websites do not always supply the tyres shown in their images!) Although my experience was good, being told t... See more

Rated 5 out of 5 stars

Needed a new tyre after MOT failure. Had what I needed in stock online, reasonable price (well I wanted premium but some of the budget prices were tempting!) and was super easy to organise appointmen... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more


Company details

  1. Tyre shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Professional Pricing Without Professional Standards

Booked 4 new tyres through ASDA Tyres at a cost of £599. Unfortunately the fitting experience fell well below what I would consider a professional standard.

The vehicle was being worked on in a car park supported only by a trolley jack with no axle stands visible, despite the safety-critical nature of the work. I also had to intervene after my request not to use an impact wrench on the locking wheel nut was ignored. Following the fitting, I had the wheel fixings checked independently and found the locking wheel nuts had not been torqued correctly.

I raised these concerns formally and provided photographic evidence. While responses were polite, there has ultimately been little meaningful outcome or accountability. The online chat process was also extremely frustrating, with delayed responses and poor communication throughout.

I understand that issues can occasionally arise with any company, however the true measure of customer service is how those issues are addressed and resolved. Unfortunately, in my experience, ASDA Tyres has fallen well short in that regard.

The tyres themselves are excellent, however based on this experience I would be hesitant to use both the fitting network and ASDA Tyres as a whole again in the future.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient, fair and excellent back up

Excellent typres at a very fair price - booked for (am Wednesday and confirmed as such. Tyres not there - but a call to Asda Tyres, where a helpful operator said they would be with me in a few minutes - they were - and I was out of the fitters some 25 minutes later and well before 10am - Thank you

6 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks Martin, I will make sure the review gets to the agent you spoke with!

Rated 1 out of 5 stars

Good price, bad service

Asda tyres were a good price but they missed the delivery slot. So what ended up being a £40 cheaper tyre cost me £300 in airport transfers.

No compensation offered. Therefore recommend to AVOID.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Good value with prompt delivery

Good value with prompt delivery, the fitting was very easy with a booked time. Great fitter who took care to make sure there was no damage to the wheel, a pleasure to meet.
Certainly my best ever experience of getting a new tyre!
I will use ASDA again.

6 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks Paul!

Rated 5 out of 5 stars

Excellent

Wide variety of tyres available. Filters allow easy view of tyres suitable for your vehicle. Wide variety of local fitters also available.

6 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thank you!

Rated 5 out of 5 stars

Great customer focus. Protyre spotted an out of date tyre…

Protyre spotted an out of date tyre delivery and quickly resolved the issue by organising replacement tyres. Asda immediately acknowledged the problem and quickly refunded the payment for the returned 4 year old tyres. Alternative tyres were organised by Protyre and two days later were fitted and my MOT was successfully completed.
An excellent recovery by both organisations, to a problem not of their making, which gives me confidence to use them both again.

30 April 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks for the Feedback Tom, issues can occur I am glad we managed to work together to resolve the matter!

Rated 3 out of 5 stars

Good prices, nice staff, but the reliability of fitting is poor

Ordered 2 tyres for next day fitting only to have appointment cancelled an hour before the appointment. Any later and i would have been driving to the fitters. Given another appointment the next day at a totally inconvenient time but no flexibility to pick a better time which means either waiting around town for 3 hours or doing 2 trips. The website states things like "fit today" when there is actually no availability. I cancelled the order (well... i tried to but the website wouldn't let me, resulting in another phone call!) I called the fitter direct, got an appointment within the hour and it was only £10 more expensive.

Yes, the prices are competitive and the call centre staff very pleasant. But is saving £10 worth the hassle?

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered tyres through Asda Tyres to…

I ordered tyres through Asda Tyres to be fitted at Auto Fix. On the first visit, the tyres were fitted without being balanced and without new valves. I had to book a second appointment to get the job done properly. While the garage was very busy, they did eventually honour the appointment and completed the work to a good standard. 4 stars for the final result, but 1 star deducted for the initial inconvenience.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Tyre insurance not valid

Well what can I say after spending over £400 on two tyres I took out the the tyre insurance for a further £23 only to be told after spending the money that I had to log in to my account to validate the insurance surely once I had paid for it and the tyres were fitted that should have been enough,it is with other companies I have used in the past. I tried over 20 times to reset my password which was a recommendation from ASDA but to no avail as the website keeps reverting back to resend your email address to reset your password and will not let me go any further. I have now been told that I have lost my £23 as I was unable to validate the policy what a rip off I will not be using ASDA tyres again thanks for wasting my time and taking the money from me.
Just to be clear I have tried to contact them but that is impossible to do and they do not reply to your emails.

6 May 2026
Unprompted review

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