Asdatyres Reviews 18,658

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers found the process of ordering tyres to be simple and straightforward, appreciating the competitive prices and the wide selection available. People often highlighted the excellent value for money, noting that the prices were among the best they could find, and enjoyed the convenience of choosing a local garage for fitting. The service was frequently described as smooth and efficient, with many consumers praising the professionalism and helpfulness of the staff and fitters. However, some people were dissatisfied with issues related to incorrect tyre orders or unexpected additional charges, such as those for TPMS valves, which were not clearly communicated during the online purchase. A few other people also felt that the service could be unreliable, citing instances of cancelled appointments, long waiting times, or receiving tyres that were not suitable for their vehicle.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the excellent service, quick fitting,... See more

Price

Customers consistently report positive experiences with pricing, often finding prices to be great,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the genuine quality, good... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked... See more

Rated 5 out of 5 stars

Very easy to order. Tyres were as ordered and importantly, as shown in the image. (other websites do not always supply the tyres shown in their images!) Although my experience was good, being told t... See more

Rated 5 out of 5 stars

Needed a new tyre after MOT failure. Had what I needed in stock online, reasonable price (well I wanted premium but some of the budget prices were tempting!) and was super easy to organise appointmen... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more


Company details

  1. Tyre shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked for Monday morning. Garage called Saturday lunchtime to say tyre had arrived ! Simple process, great prices, will definitely use again.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly accommodating but above all…

Friendly accommodating but above all did a great job! Especially in the fact that they torque your wheels! Not a gun.. But properly spanner torque … now that rare!

9 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Thanks for the feedback Terry!

Rated 1 out of 5 stars

Disappointing

Disappointing, ordered my tyre 2 days ago, and 3 hours before my booking time for tyre fitting, received call from Asda tyres that sorry garage is fully booked, called customer service and lady said it’s not our fault, what nonsense is this

11 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid—Advertised "Price Match Guarantee" is a sham

​I am updating this review to reflect that Asda Tyres has now officially refused to honor their Price Match Guarantee on Order aASD4V3Q7YZ1.

​Despite their sister site (etyres.co.uk) offering the exact same tyres at the same local garage (Wilco Motosave, Hunslet Road) for a lower total price, they are refusing to match it.

Their excuse is that I used a discount code—even though the lower price on their sister site also uses the exact same "SPRING10" public promotion.
​Most frustratingly, I reached out via their "Get Help" form on 08/05/2026—well before my fitting on 10/05/2026—to flag this price difference. Despite being open, they conveniently never replied until after the work was done. Had they replied at the time, I would have cancelled the order and booked elsewhere.

​When I finally got through on Live Chat (Support IDs: id4Y76NN-LLG2Y and idVZGP6L-RRXLR), I was told by an agent that chat customers are "not a priority" compared to phone calls.

This company uses silence and technicalities to avoid honoring their own advertised terms. I have documented everything—including the PDF quote from their own sister site confirming the lower price—and will now be reclaiming the difference via a Section 75 dispute with my bank.

You have stated that price matches apply to 'publicly advertised online prices.' The price I provided from etyres.co.uk is exactly that. The SPRING10 discount is a public banner offer available to every visitor on their site, not a restricted or member-only deal.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Awfully experience

Awfully experience. Ordered tyres for a time slot and date. Turned up and they said tyres hadn't been delivered. A phone call would have been nice.

Emailed customer service. They replied the first time but then ignored me after that.

I always give the benefit of the doubt with the delivery, if customer service would have responded I would be leaving a positive review. I re arranged with the tyre fitters direct and they sorted it. Asda just ignored me.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Horribile experience.

Horribile experience.
I had an appointment confirmed and when I went to the fitting centre, it was closed.
I called them and they say that we're not opening on that day.
I was not informed of that despite having received the confimation email. I cancelled the order and asked for a refund as I don't trust ASDA tyres anymore.
Very poor service and awful selection of fitting centers by ASDA tyres.
Not recommended at all.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Professional Pricing Without Professional Standards

Booked 4 new tyres through ASDA Tyres at a cost of £599. Unfortunately the fitting experience fell well below what I would consider a professional standard.

The vehicle was being worked on in a car park supported only by a trolley jack with no axle stands visible, despite the safety-critical nature of the work. I also had to intervene after my request not to use an impact wrench on the locking wheel nut was ignored. Following the fitting, I had the wheel fixings checked independently and found the locking wheel nuts had not been torqued correctly.

I raised these concerns formally and provided photographic evidence. While responses were polite, there has ultimately been little meaningful outcome or accountability. The online chat process was also extremely frustrating, with delayed responses and poor communication throughout.

I understand that issues can occasionally arise with any company, however the true measure of customer service is how those issues are addressed and resolved. Unfortunately, in my experience, ASDA Tyres has fallen well short in that regard.

The tyres themselves are excellent, however based on this experience I would be hesitant to use both the fitting network and ASDA Tyres as a whole again in the future.

30 April 2026
Unprompted review

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