Asdatyres Reviews 18,630

Asda Tyres provided the cheapest quote around, but that’s not why I chose them!
They have an easy to use website, where I was able to choose tyres specific to my car. It was also easy to choose a fitter for next day fitment.
F1 Autocentres were great for fitting too.

Buying tyres clearly isn't a fun activity but Asda tyres had the best online price and I could choose a fitter nearby. The tyres were delivered 5 minutes late so I was asked by the fitter to ring Asda Tyres customer service and I can add that was easy to do and the lady was fabulous.

I searched multiple suppliers before ultimately purchasing 2 GT Radial Sportactive 2 tyres (255/40/20) to be fitted locally.

I was looking for mid-range tyres and read many good reviews of the GT’s which praised their blend of performance and affordability.

Fitting took approximately 30 minutes and was done within the agreed time slot.

If the tyres remain at the same price point at the end of the month, I’ll purchase 2 more.

The TPMS triggered a short distance after driving away but this is perfectly normal after tyre fitting and only took me seconds to reset.

Being as absolutely tough as i am makes every experience great....I'm just so rock!

I agree with many of the negative reviews. Asda Tyres gives you a fitting date and time that, in my experience, is unlikely to be honoured because it is entirely dependent on the independent fitting centre, yet there appears to be little communication between Asda and the fitter. Why is Asda not contacting the fitter to confirm availability before offering customers a booking slot?

They should also be checking with the fitting centre that the tyre brand and specification ordered are actually in stock. If not, customers should be contacted promptly and offered a suitable alternative rather than being left to face delays and inconvenience.

My biggest concern, however, was the refund process. Part of my refund arrived on 4 June, but the remaining £60 had still not been received by 11 June. When I called, I was told that Accounts had not "ticked a box" and that someone had been off sick, but that it would now be processed.

In my opinion, this is completely unacceptable. Whether through poor controls or a flawed process, customers should not have to chase money that is owed to them. I suspect many people would not notice a partial refund and would simply move on. This suggests a systemic failure that needs urgent investigation and correction.

The issues around booking management, stock verification, communication with fitters, and refund processing all need to be addressed if Asda Tyres is to provide the level of service customers reasonably expect.

I bought some tyres for my Audi A4. I put the reg of my car into the search and selected make and model. I had the tyres fitted OK. Two weeks later my car went into to Audi for service. The engineer noticed the tyres and said I should not be using them. They are specifically for Mercedes. Stating they could wear badly and could not guarantee them at speed. I contacted Asda Customer Service and explained. The woman I spoke to was very dismissive stating she would do nothing as I chose the tyres. I said I chose from their recommended list. She still refused. She would not put me through to the manager. I emailed and this was ignored. I am now proceeding through my Credit Card to get my money back. Their Customer Service is absolutely shocking. Stay away from this company.

Further to contacting Asda tyres they state that I should have checked the tyres were for mr car even though I put my exact details in. They say small print says it is up to the customer to know if they are for your car. How poor is this?

I will now take them to court as legally I can reject the tyres as not fit for purpose within 20 days of purchase. That is Consumer Law. Their customer service is non existant.

A1 Sevice, really good experience, professionally fitted with the dots by the valves like they should be (rare these days).
Top marks to the fitter boys and a great app by Adsa's, easy, modern and really convenient.

First time using ASDA tyres. From start to finish was an easy transaction. Straight forward, easy to use app.

So simple to order the tyres and reasonably priced. Easy to book the time and day. Really slick!

Asda tyres prices were very competitive. The website was reasonable to navigate. I had 4 tyres and a wheel fitted at F1 Autocentres (Hemel Hempstead). The guy at reception, Frank, was very personable and efficient. His tyre fitter was exceptional, skilled and knowledgable giving great advice on challenges he discovered whilst fitting all 4 tyres. All in all a 5* experience!

Ordered tyres online, picked where I wanted them fitted and what time.
Arrow tyres hornchurch were very professional quickly fitted them and knew what they were doing. No up selling of other services. Would highly recommend both Asda tyres for value and ease and Arrow tyres for the fitting service.

Great experience
Asda tyres was the cheapest online seller
Tyres were ordered at 11am and was having them fitted by 18:30pm
Would use again :)

Very simple and quick purchasing proccess.

Easy purchase process and tyre delivered to fitters next day as requested.

Really simple to use the site , great choice and good prices. Local availability for fitting was also good.

Quick, Easy job done

TYRE BAY MANCHESTER Site easy to find with comfortable waiting room. New tyre fitted quickly.

THIS LOCATION IS VERY VERY PROFFESIONAL WITHOUT QUESTION. NICE PREMISES AND HELPFUL EXPERIENCED BUSINESS. IF ONLY ALL TYRE FITTING STATIONS WERE THIS GOOD!

Overall a very good service from navigating the website to paying and choosing which tyre fitting company to use , it’s a great way to buy tyres