Asdatyres Reviews 18,630

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 999 reviews, reviewers had a great experience with this company. Customers consistently find the prices to be excellent and very competitive, often noting them as the best available online. The process of ordering and selecting tyres is described as simple and easy, with a wide variety of options to choose from. Many appreciate the convenience of choosing a local garage for fitting, and the service from the fitters is often praised for being professional, efficient, and helpful. However, some people were dissatisfied with the service, experiencing issues with incorrect tyre deliveries or additional charges for essential components like TPMS valves that were not included in the advertised 'all-inclusive price'. There were also instances where customers faced delays in fitting appointments due to tyres not arriving on time, and some reported difficulties with customer service regarding price match guarantees or incorrect tyre specifications.

What people talk about most

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the... See more

Price

People report positive experiences with price, consistently finding very competitive offers and good value.... See more

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising the professionalism,... See more

Product

Users describe ambiguous interactions with product, with some customers finding the process of buying tyres... See more

Order

Customers had ambiguous experiences with order, with many finding the online ordering process for tyres and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked... See more

Rated 5 out of 5 stars

Buying tyres clearly isn't a fun activity but Asda tyres had the best online price and I could choose a fitter nearby. The tyres were delivered 5 minutes late so I was asked by the fitter to ring Asd... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more

Rated 5 out of 5 stars

Cheaper than other places. Easy to book and get everything sorted. plenty of fitters near me, good availability for fitting. Online booking system is easy to use. Would recommended!


Company details

  1. Tyre shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Cheaper than other places

Cheaper than other places. Easy to book and get everything sorted. plenty of fitters near me, good availability for fitting. Online booking system is easy to use. Would recommended!

2 June 2026
Unprompted review
Rated 2 out of 5 stars

Tyre on the wrong way round, 4 days to get any response.

I had 2 front tyres fitted in double quick time, very efficient. Unfortunately one of the bolts was stripped out and then rammed back in eventually and when I got home I saw that one of the tyres was on the wrong way round. Ok if it's not raining I suppose. I messaged Asda Tyres the same day, no reply. I messaged again the next day and got an automated email response and nothing more. I then used the chat on Asda Tyres webpage and was told to just go back to the fitters. If they have no idea which way round to put the tyre then I'm not going back there. I'll find someone locally who can sort it out. I wonder how many unsafe cars are now driving round because of them? It's a shame as I like Asda Tyres and have used them a number of times, not any more.
Asda Tyres are under the umbrella of Colewood Automotive who apparently look after a number of tyre websites and the chat summary came from them so maybe they have a lot of messages to work through.

30 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Morning Mike, thanks for the feedback, in reviewing this and the notes on the order, the agents have advised you correctly, in line with the terms and conditions, the fitters are liable to resolve this matter for you, if they don't that's when we will step in!, I hope they resolve this matter for you, I am sorry for the experience you had.

Rated 5 out of 5 stars

good service

I needed a single run-flat tyre; the price was very good and I could get a scheduled appointment for it to be fitted. Can't ask for more!

1 June 2026
Unprompted review
Rated 1 out of 5 stars

On 30 May 2026 I placed an order for 2…

On 30 May 2026 I placed an order for 2 tyres to be fitted on Monday 01 June 2026.
I called the garage to confirm and they refused to fit on Monday.
I called Asda tyres asking for explanations. They were not able to help so I asked for a refund but again they were very impolite saying I have to wait 6 working days.
I explained I am in a hurry to replace my tyres due to the bad weather for my safety and my clients (I am a taxi driver). The associate says Asda tyres can do nothing about that. No I am forced to spend other money to change my tyres. This is disgusting customer service. I will never use it again.

1 June 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Good morning, I am truly sorry for the experience you had with ourselves, checking the order, it appears your chosen fitter had no availability on the 01/06, they did not inform us till the 01/06 so we were not able to give you any more notice then we did, it is standard business timescales to state a refund can take up to 6 working days, however it never normally takes that long (depends on the banking timescales) I can see yours was processed in 2 working days.

Rated 1 out of 5 stars

Asda Tyres poor customer service

Booked tyres very good price. Fitter then moved the fitting till next day, fitter then said tyres not arrived? Complained to Asda Tyres and got stock answer we will contact supplier, 4 days later still no contact even after numerous emails requesting human to talk to? Eventually rang them to get stock answer we are trying to contact supplier, how hard can that be?
They have taken my money and still have not had a sensible answer? Customer Service is shocking. hope i can get a refund. AFTER SAYING THEY WOULD REDELIVER THEY NEVER DID SO CANCELLED ORDER, SHOCKING CUSTOMER SERVICES TOTALLY RELYING ON EMAIL COMMUNICATIONS TO SUPPLIER THAT IS JUST IGNORED. WARNING DO NOT USE THIS SERVICE

26 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Good morning, thanks for the feedback. I will address the fact that our agent did not contact you directly when requested, I am truly sorry for the experience you had with ourselves.

Rated 1 out of 5 stars

Tyre blew on Tuesday

Tyre blew on Tuesday, booked mobile fitter for Thursday, was told tyre had the wrong address on Thursday morning and they would try to sort it for that day. Friday, no update so chased to be told again the tyre has the wrong address and no fitters over the weekend. Monday morning told tyre is out to be delivered Monday afternoon so fitting would have to be Tuesday now. Cancelled and went elsewhere.
Customer service was nice but actual service was shocking.

28 May 2026
Unprompted review
Asdatyres logo

Reply from Asdatyres

Morning Justin, thanks for the feedback. I am sorry for the experience you had with ourselves, you are correct appears to be a delivery address issue for the fitter, this is now updated, I understand this didn't help you, and for that I am sorry.

Rated 5 out of 5 stars

Bought 2 rear Dunlop SP SportMaxx RT…

Bought 2 rear Dunlop SP SportMaxx RT 255/35R19 96Y XL(Jaguar XE) EAN:5452000724274 is an excellent tyre at a very good price. I would buy again from Asda Tyres in the future website was easy to navigate, order product and booked fitter on 29/05/26. Fitment was at my local ETB Tyres centre Abbotts Lane, Coventry. The staff were polite, brilliant at the basics and completed the job within an hour of arrival for my appointment, very knowledgeable experts and helpful staff. Great service and customer experience, very impressed with the all-round service. I will certainly use them again and recommend to friends and family.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Changed all 4 tyres for at least £100…

Changed all 4 tyres for at least £100 less than it would have cost elsewhere, whats more is that I didnt even need to leave the house! Dan at Ntyre came to me and was such a wonderful chap. He mentioned how the tyres I chose were a great brand and agreed that the prices were great.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Tyre purchase made simple and hassle free!

Always a very competitive offer in regards to vehicle tyres with Asda tyres!
Convenient online shop, just enter your vehicle details and receive a huge choice of relevant tyres for your vehicle.
Make your informed choice along with selected fitting Garage of your choosing, or delivery, plus a convenient date.
Finally checkout and receive all your fitting information and invoice!
Purchasing tyres made simple and hassle free with Asda tyres! 😁👌🏻

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time using Asda tyres

I’m very used to using the net to find and check on Tyre prices and stock, but also having the fitting costs included, particularly for a tyre supplier without their own garages is a big plus. The web page is clear and easy to navigate, overall a quick and reliable way to find the tyres I needed. There’s a good choice of tyre fitters shown that are local, with review stars so selecting a time and place for the fitting is simple. A really good experience and I’ll certainly check Asda first the next time I’m looking for tyres.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Asda and Michelin tyres are runnung a…

Asda and Michelin tyres are runnung a scam.
I bought 4 Michelin Crossclimate 3s cost £671 on the strength of the cash back offer of £70.
I have been turned down on a minor issue,the email said the invoice was ineligable because of the photo.
It was not a photo it had been clipped and was as clear as daylight.
I phoned them the woman said it was because there was no date on the invoice, so I took a photo of the order number with the date of purchase, phoned again asked if that would surfice she said yes and then I got an email saying my claim had been accepted.
2 hours later I get another email just before they close for the weekend saying my claim has been refused because it is not an official invoice.
Asda do not send one I have learned you have to request one.
Look on Trustpilot at the Michelin reviews both companies are complicit in a scam by Michelin refusing to honour the cash back deals . I would not have bought the tyres if I had known this.
I will never buy tyres from Asda again.

Here is a chat I had with Asda tyres this morning copied from the chat. I asked for an invoice from Emma for my tyres then I could claim my cash back from Michelin, you can see it all went quite.
This is what you are up against.

Chat started on 30 May 2026, 09:02 AM (GMT+0)
(09:02:16) *** Tim joined the chat ***
(09:02:16) Tim
Hi there
could you send me an official invoice please by email for the tyres I bought the order number is ASD9Y2JBXBHD thank you
(09:02:17) *** Emma joined the chat ***
(09:03:03) Tim
Good name my middle daughters name
(09:07:08) Emma
Good orning
(09:09:54) Tim
Good morning are you still there?
(09:15:58) Tim
Hi there
could you send me an official invoice please by email for the tyres I bought the order number is ASD9Y2JBXBHD thank you
(09:20:28) Tim
Why are you ignoring me?
(09:23:46) *** Tim has rated the chat Bad ***

I tried another chat a few minutes later and got though to Emma again.
This time she could not even manage to write good orning and just ignored me so I gave up.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Fitted my new Continental tyres here today at GB tyres services . The mechanic was very friendly, and the whole job was completed smoothly and efficiently. Will definitely be back

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Rude customer service

I had booked a tyre and fitting with ASDA tyres , thinking they are connected to a big company but looks like they are scammers , I had a experience of going to a unknown road side supplier . The story is i had this appointment for next day (which they provided) and i was asked to choose a garage , which i did and on the day and time when i reached the garage it was closed and there was no information , when i called up customer care the next day as it was too late on that day , they said garage closed for that day as they had some festival and they were going to check and let me know when is the next available option. There was no response from them and then i called them again on the 3rd day then there was this person who was so rude to me from the start of conversation , she explained lot of things that it is not their fault and it is nobodies fault . When i asked them about compensation as they couldn't fulfil the request for that she started throwing tantrums , she said you have accepted terms and conditions that any delay whats so ever it may be is not our fault and you have to bare with it. I started arguing that i had to go there and come back without any information provided to me , then she said " you selected the garage from our website so it is your fault and why did you select that" i was confused at this point , i asked you guys provided me that option , for that she said no its a suggestion and not a compulsion , and further more she started saying if you didn't like this terms and condition you should not be buying from us , i asked her to repeat that as i couldn't believe what she said , she repeated ya you should not buy from us , Asking ASDA is this what the respect you give a customer who is paying 250 or more , and she hung up on me without giving me any other option. This is very serious

29 May 2026
Unprompted review
Rated 5 out of 5 stars

This is exactly how buying tyres online…

This is exactly how buying tyres online should be.
Choose your tyres.
Pick your garage and appointment time.
Pay.
Turn up at the garage, get your tyres fitted.

I'm sure it doesn't always go this smoothly but it did for me, so easily 5 stars.

28 May 2026
Unprompted review

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