Asdatyres Reviews 18,659

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers found the process of ordering tyres to be simple and straightforward, appreciating the competitive prices and the wide selection available. People often highlighted the excellent value for money, noting that the prices were among the best they could find, and enjoyed the convenience of choosing a local garage for fitting. The service was frequently described as smooth and efficient, with many consumers praising the professionalism and helpfulness of the staff and fitters. However, some people were dissatisfied with issues related to incorrect tyre orders or unexpected additional charges, such as those for TPMS valves, which were not clearly communicated during the online purchase. A few other people also felt that the service could be unreliable, citing instances of cancelled appointments, long waiting times, or receiving tyres that were not suitable for their vehicle.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the excellent service, quick fitting,... See more

Price

Customers consistently report positive experiences with pricing, often finding prices to be great,... See more

Staff

Clients share ambiguous opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the genuine quality, good... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the online ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good selection of tyres to chose from and my tyres are not the easiest size to find. Excellent price and a choice of 2 local garages for fitting. Tyre ordered Friday lunchtime with fitting slot booked... See more

Rated 5 out of 5 stars

Very easy to order. Tyres were as ordered and importantly, as shown in the image. (other websites do not always supply the tyres shown in their images!) Although my experience was good, being told t... See more

Rated 5 out of 5 stars

Needed a new tyre after MOT failure. Had what I needed in stock online, reasonable price (well I wanted premium but some of the budget prices were tempting!) and was super easy to organise appointmen... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more


Company details

  1. Tyre shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Changed all 4 tyres for at least £100…

Changed all 4 tyres for at least £100 less than it would have cost elsewhere, whats more is that I didnt even need to leave the house! Dan at Ntyre came to me and was such a wonderful chap. He mentioned how the tyres I chose were a great brand and agreed that the prices were great.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Tyre purchase made simple and hassle free!

Always a very competitive offer in regards to vehicle tyres with Asda tyres!
Convenient online shop, just enter your vehicle details and receive a huge choice of relevant tyres for your vehicle.
Make your informed choice along with selected fitting Garage of your choosing, or delivery, plus a convenient date.
Finally checkout and receive all your fitting information and invoice!
Purchasing tyres made simple and hassle free with Asda tyres! 😁👌🏻

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time using Asda tyres

I’m very used to using the net to find and check on Tyre prices and stock, but also having the fitting costs included, particularly for a tyre supplier without their own garages is a big plus. The web page is clear and easy to navigate, overall a quick and reliable way to find the tyres I needed. There’s a good choice of tyre fitters shown that are local, with review stars so selecting a time and place for the fitting is simple. A really good experience and I’ll certainly check Asda first the next time I’m looking for tyres.

29 May 2026
Unprompted review
Rated 2 out of 5 stars

Asda and Michelin tyres are runnung a…

Asda and Michelin tyres are running close to a scam.
I bought 4 Michelin Crossclimate 3s cost £671 on the strength of the cash back offer of £70.
I have been turned down on a minor issue,the email said the invoice was ineligable because of the photo.
It was not a photo it had been clipped and was as clear as daylight.
I phoned them the woman said it was because there was no date on the invoice, so I took a photo of the order number with the date of purchase, phoned again asked if that would surfice she said yes and then I got an email saying my claim had been accepted.
2 hours later I get another email just before they close for the weekend saying my claim has been refused because it is not an official invoice.
Asda do not send one I have learned you have to request one.
Look on Trustpilot at the Michelin reviews both companies are complicit in making it so hard to get your cash back by Michelin refusing to honour the cash back deals . I would not have bought the tyres if I had known this.
I will never buy tyres from Asda again.

Here is a chat I had with Asda tyres this morning copied from the chat. I asked for an invoice from ---- for my tyres then I could claim my cash back from Michelin, you can see it all went quite.
This is what you are up against.

Chat started on 30 May 2026, 09:02 AM (GMT+0)
(09:02:16) *** Tim joined the chat ***
(09:02:16) Tim
Hi there
could you send me an official invoice please by email for the tyres I bought the order number is ASD9Y2JBXBHD thank you
(09:02:17) *** ---- joined the chat ***
(09:03:03) Tim
Good name my middle daughters name
(09:07:08) ----
Good orning
(09:09:54) Tim
Good morning are you still there?
(09:15:58) Tim
Hi there
could you send me an official invoice please by email for the tyres I bought the order number is ASD9Y2JBXBHD thank you
(09:20:28) Tim
Why are you ignoring me?
(09:23:46) *** Tim has rated the chat Bad ***

I tried another chat a few minutes later and got though to ----again.
This time she could not even manage to write good orning and just ignored me so I gave up.

Edit
I have changed my rating to 2 stars as I have received my £70.00 cash back.
You should not have to jump through hoops to get what you have been promised.
To other claimants, don't give up and if you have the same offer, request an official receipt from Asda tyres as you will need that for the claim back at Michelin , ring Michelin up and make sure they have received your claim and if the customer service says everything is fine then ask her to confirm by email.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Fitted my new Continental tyres here today at GB tyres services . The mechanic was very friendly, and the whole job was completed smoothly and efficiently. Will definitely be back

28 May 2026
Unprompted review
Rated 1 out of 5 stars

Rude customer service

I had booked a tyre and fitting with ASDA tyres , thinking they are connected to a big company but looks like they are scammers , I had a experience of going to a unknown road side supplier . The story is i had this appointment for next day (which they provided) and i was asked to choose a garage , which i did and on the day and time when i reached the garage it was closed and there was no information , when i called up customer care the next day as it was too late on that day , they said garage closed for that day as they had some festival and they were going to check and let me know when is the next available option. There was no response from them and then i called them again on the 3rd day then there was this person who was so rude to me from the start of conversation , she explained lot of things that it is not their fault and it is nobodies fault . When i asked them about compensation as they couldn't fulfil the request for that she started throwing tantrums , she said you have accepted terms and conditions that any delay whats so ever it may be is not our fault and you have to bare with it. I started arguing that i had to go there and come back without any information provided to me , then she said " you selected the garage from our website so it is your fault and why did you select that" i was confused at this point , i asked you guys provided me that option , for that she said no its a suggestion and not a compulsion , and further more she started saying if you didn't like this terms and condition you should not be buying from us , i asked her to repeat that as i couldn't believe what she said , she repeated ya you should not buy from us , Asking ASDA is this what the respect you give a customer who is paying 250 or more , and she hung up on me without giving me any other option. This is very serious

29 May 2026
Unprompted review
Rated 5 out of 5 stars

This is exactly how buying tyres online…

This is exactly how buying tyres online should be.
Choose your tyres.
Pick your garage and appointment time.
Pay.
Turn up at the garage, get your tyres fitted.

I'm sure it doesn't always go this smoothly but it did for me, so easily 5 stars.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent tyres at a very decent price…

Excellent tyres at a very decent price which includes fitting. These tyres are amazing and I’ve been using Dynamo for several years, I honestly can say they’re as good as some so called premium brands. The fitting centre in Heywood formula 1 were great, Ahmed the fitter was great.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

To not use

To not use, unless you are willing to read all the small print T&Cs as they will just refer to you agreed to these when things go wrong. Awful customer services, my complaint is as follows:

I would like to raise a complaint and compensation for the tyres paid for and ordered for the following reasons:
1. I went to the garage at the booked time on 1030 on Sunday 24th May to find the garage was closed and does not open on a Sunday. Why do you have that as an available slot on your system when the garage does not open on a Sunday and no one contacted me to let me know the appointment could not go ahead and even got a text to confirm the booking
2. I tried calling yourselves and the fitter on Sunday a number of times and there was no answer as both yourselves and the garage were closed
3. I came this morning Monday 25th May at 1000 when the garage opened to be told they could not see me due to other booking so to come back at 1300
4. I have tried to call you a number of times today and after selecting the correct options and being on hold for 1 hr on 2 separate occasions there was then a message to say you were closed even though it was 1030 and 1200 respectively
5. I have had 2 wasted journey costing me in fuel and time, disrupted family plans on a bank holiday weekend, caused frustration about not being able to even contact yourselves to try to rectify and explain why this has happened but being faced with long holds and even after holding for an hr being cut off and saying you are closed

This whole experience has been a nightmare and frankly unacceptable so I suggest you put this right by crediting my credit card with a compensation for wasted family and personal time and additional travel costs.

The response was our T&Cs say there can be delays in fitting so there is nothing we can offer, absolute disgrace
I expect a prompt reply within 48hr as well as this to escalated to the complaints department for further action.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Not at all happy with the tyre provided…

Not at all happy with the tyre provided by the fitting garage - 3.5yrs old and uneven wear across the tread, down to 7.3mm. Raised complaint with ASDA customer service but no action taken. Won’t be buying from them again.

15 May 2026
Unprompted review
Rated 4 out of 5 stars

Easy to use site

Easy to find best value tyres from multiple brands in one place all inclusive prices easy to navigate and select and order.

1 May 2026
Unprompted review

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