Great customer service, I've owned forte wheel and base since '23 had some hardware/software issues they shipped and returned the product within a few weeks from Canada to Denmark and back. Also took... See more
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Asetek is a global leader in mechatronic innovation and a Danish garage-to-stock-exchange success story.
Founded in 2000, Asetek revolutionized the PC cooling market with the innovative all-in-one liquid cooler and in 2021, Asetek Racing burst onto the sim racing scene with our groundbreaking hydraulic Invicta™ Pedals.
We have since expanded and are now offering steering wheels, direct drive wheelbases, and pedals in three different line-ups: La Prima™, Forte® and Invicta™.
Everything we do is based on three words that define Asetek Racing.
PERFORMANCE: Because racing is in our DNA. We want to win – and that's why Asetek Racing was founded in the first place. To develop sim racing hardware that can make you a better racer.
PRECISION: Going from PC cooling to sim racing gear may seem like quite the leap, but from an engineering perspective, the two are quite similar. We conquered the world of liquid cooling by excelling at ‘mechatronics’, which is the integration of mechanics, hardware, and software, and that is exactly what sim racing gear consists of.
PASSION: We are racers at Asetek Racing. Founder and CEO of Asetek, André Eriksen, has always had a burning passion for racing, and everything we do is based on real life racing and authenticity.
Skjoldet 20, 9230, Svenstrup J, Denmark
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It's fantastic, my iRating is raising, it's much more fun to use and i can finally "feel" the car.
Special bonus for the friendly discord support <3

Reply from Asetek Racing
Responsive, fast , friendly and competent customer support. Didnt receive the goods yet but expect nothing less than top notch, thanks !

Reply from Asetek Racing
Hello Asetek,
Thank you for the ultra-fast processing.
Shipping to Denmark and back and repairing in 6 working days is already sensational.
Even a good steering wheel like the Asetek Forte can have dropouts, but has been eliminated and I would buy it again. Super quality.
Keep it up.
Greetings from Viernheim
by S. Potyka

Reply from Asetek Racing
Ive own forte wheelbase and invicta pedals for over a year now and they have both been absolutely amazing. I've only ever had one problem but it got resolved very quickly. The invicta pedals have been absolutely problem free

Reply from Asetek Racing
Upgrade from fanatec ! Great product no issues since 2 years . Will continue to buy their gear for sure !

Reply from Asetek Racing
Asetek Asetek recently for Black Friday I bought a asetek forte formula wheel , and it was rattling and had a loose thumb encoder, I wrote customer service, and bam sent it back no charge, to Denmark and I’m in America so that’s a big thing we all hate those damn tariffs. And with in a week my wheel was back good as new . Customer support is awesome. That’s what you get when you go with Asetek!

Reply from Asetek Racing
Exellent products and Exellent support.
One of the best,
Reccomended

Reply from Asetek Racing
100% high quality products with really good and easy software. Costumer servis is top tier, they will go an extra mile to help you in any scenario :) really happy with my purchase.

Reply from Asetek Racing
Great prices, super fast shipping, fantastic upgrade path, excellent quality and really really good customer support. Companies like this need to be supported.

Reply from Asetek Racing
Get me informed,as new to pc sim racing the initium bundle has been great.

Reply from Asetek Racing
Great Customer care for great products

Reply from Asetek Racing

Reply from Asetek Racing
Very helpful and really fast in responding

Reply from Asetek Racing
Very good product! I have experienced a RMA for a bad PSU,and in 3 days i can already race again! Thanks you so much !

Reply from Asetek Racing
I bought a wheelbase and steering wheel from Asetek (the Forte line). all I can say is that they are perfect products. I had a small problem with the power unit of the wheelbase, but this was resolved immediately by the costumer service. all in all i have a great experience with asetek and i would recommend their products.

Reply from Asetek Racing
Recently I purchased quite a few things from Asetek Simsports. Unfortunately, one of the buttons for the wheelbase stopped working about a week after installation. I reached out on their discord to see if someone would help me troubleshoot. They directed me to submit an RMA ticket. Within 24 hours I had a reply telling me that the button was indeed defective and they had already sent out a replacement. No further questions asked. All I did was explain what was happening and provided proof of purchase. The speed and effectiveness of their customer service is bar none.

Reply from Asetek Racing
The quality and the finish of all product are at high end.
I had some bad experience with a defect product, but I must say that the support provided by the Claim and repair team were beyong my expectation. The answer could take some time, but there will be always someone responding.
I'm so happy that I choose Asetek for my simracing environment

Reply from Asetek Racing
I had a problem with my wheelbase and contacted support. My problem was solved in no time.
Super friendly and fast support.

Reply from Asetek Racing
Amazing Company! I reached out to them regarding a question for my racing sim rig, and they reach back out within 2 hours. Which is unheard of in todays age. The item had to come from their Denmark location (I'm in the US). The package came insanely quick, and the company was extremely helpful answering my questions. Their rapid response was what made me trust this company and purchase their product. You won't be disapointed!

Reply from Asetek Racing
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