Great customer service, I've owned forte wheel and base since '23 had some hardware/software issues they shipped and returned the product within a few weeks from Canada to Denmark and back. Also took... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I recently added the clutch upgrade from La Prima to Invicta. The modular ecosystem of Asetek is amazing. I have upgraded the clutch pedal, throttle pedal, throttle foot rest, the second clutches on t... See more
One of the best teams if you need help answering any questions. Their team is really responsive and really personable/down to earth with suggestions. The two people i have had interactions with Danni... See more
Company replied
Generally fast shipping and delivery that is important for me, someone who do not have patience. Very secure and great packaging, good support communitcai. Not too much of the reasons to lower the s... See more
Company replied
Company details
About Asetek Racing
Written by the company
Asetek is a global leader in mechatronic innovation and a Danish garage-to-stock-exchange success story.
Founded in 2000, Asetek revolutionized the PC cooling market with the innovative all-in-one liquid cooler and in 2021, Asetek Racing burst onto the sim racing scene with our groundbreaking hydraulic Invicta™ Pedals.
We have since expanded and are now offering steering wheels, direct drive wheelbases, and pedals in three different line-ups: La Prima™, Forte® and Invicta™.
Everything we do is based on three words that define Asetek Racing.
PERFORMANCE: Because racing is in our DNA. We want to win – and that's why Asetek Racing was founded in the first place. To develop sim racing hardware that can make you a better racer.
PRECISION: Going from PC cooling to sim racing gear may seem like quite the leap, but from an engineering perspective, the two are quite similar. We conquered the world of liquid cooling by excelling at ‘mechatronics’, which is the integration of mechanics, hardware, and software, and that is exactly what sim racing gear consists of.
PASSION: We are racers at Asetek Racing. Founder and CEO of Asetek, André Eriksen, has always had a burning passion for racing, and everything we do is based on real life racing and authenticity.
Contact info
Skjoldet 20, 9230, Svenstrup J, Denmark
- hello@aseteksimsports.com
- asetek.com/simsports
4.7
Excellent
674 reviews
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Replied to 95% of negative reviews
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awesome !!!
awesome !!!
It's a new experience, totally recommended.
12nm from Asetek feels stronger than other brands and gives a lot of information.
26 November 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
The products are great but the support…
The products are great but the support is better =)
28 November 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Product is great, ordering is strange
Product is great, but what was weird is after I placed the order and paid it, I couldn’t find any information about my order from Asetek webshop. Even though I had logged in to my account. The product was shipped later on so no problems, but the weird phase where I didn’t know if my order was valid anymore after I paid.
28 November 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review.
We occasionally see this information end up in the spam/junk inbox.
However, I'm happy to hear that you love the products you purchased!
Have a wonderful day!
Best, Asetek SimSports
Simple ordering systeem and good…
Simple ordering systeem and good tracking of the package. When contacting Asetek with a problem it is very well handled and solved correctly.
28 November 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Bad payment method.
I bought the wheel.
I chose the Paypal option, I chose the option to pay in 3 installments.
Paypal and my Banc made the reservation.
You sent the wheel without charging a sigle €.
Time passed, my banc revoked the reservation.
I had my wheel at home for weeks and suddenly you took all the amount in one single payment.
You caused me a problem with my account.
28 November 2025
Reply from Asetek Racing
Hi,
I appreciate you taking the time to write this review and providing detailed feedback. Also, I would like to apologize for any inconvenience.
Since the matter revolves around personal matters, I will not comment on the specifics.
Should you have any further concerns or require assistance, please don't hesitate to reach out to us via https://www.asetek.com/simsports/support/
Thank you for the feedback, which helps us improve. 💪
I wish you a wonderful day!
Best, Asetek SimSports
Lost package (but great SAV)
For the moment I haven't received my package and nobody knows where it is.
MAJ 08/01/26
My package was found after a month, so it was more of a problem with the delivery company.
In another order I placed, a gear shift paddle was damaged (scratch and corrosion). I'm waiting for a response from customer service.
MAJ 14/02/26
I received all my orders and customer service sent me a new pallet.
I think I was just unlucky, but in any case, customer service was excellent and very responsive.
26 November 2025
Reply from Asetek Racing
Hi Pannier
Thank you so much for your feedback and review!
Your order was for sure hit by some very unfortunate handling by the courier, but we are really happy that we finally got the issue resolved.
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Probably best ecosystem in the game
I have the la prima bundle. So far, everything works great and is reliable. What I think makes them better than the other brands is the ecosystem. With sim racing, you sometimes get stuck in an ecosystem and you have to take all the good and the bad. Asetek's ecosystem has not let me down. The customer service is fast and understanding. The software is phenomenal. And the parts are all upgradable. And they have parts that allow you to use third party wheels. I've used other brands' software and customer service, and when they fail, they fail spectacularly. But not asetek.
15 December 2025
Unprompted review
Reply from Asetek Racing
Hi Steve,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Good products and great customer care
I'm using Forte bundle; base, wheel, pedala, since a couple of years. I can say that they're well made and works very well. Also i contacted the support recieving immediate response . I'm very well impresse
15 December 2025
Unprompted review
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Great Service from Asetek
I just recently purchased the Forte wheelbase and Forte Formula Pro wheel from Asetek and let me say, the quality of their equipment is top line. Full disclosure, I had a few problems setting up the wheel. I am probably 25 years older than the target audience for Sim racing, and this was definitely user error. But when I e-mailed them for assistance, they gave me fantastic help (Thanks Danni). While I was able to figure out my error, they assured me that they would help me figure out my issue. And while I am sure that if I have more problems I can be assured to get A-1 service. And that's what makes any company successful.
4 December 2025
Unprompted review
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Fortunately, age is simply a number in Sim Racing. Have fun on track 🙂
Have a wonderful day!
Best, Asetek SimSports
Despite the busy part of the year
Despite the busy part of the year, my issue has been quickly resolved. Absolutely satisfied!
5 December 2025
Unprompted review
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Amazing product
Amazing product, delivery was so quick. Amazing customer support.
Couldn't be happier with my purchase of the la prima bundle. Everything i expected and better.
16 October 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
My experience
My friend had recommended me asetek and i liked its service, on time delivery, packaging and everything. The only thing i did not like is there were some things that my friend recieved in the same model and i did not, like the wheelbase protector, i could have seriously damaged the small pins while installing
16 October 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
We apologize for the missing QR cover. It sounds like one of those things that can happen doing production. Regardless it should not happen, and we are very greatful that you let us know 🙂
Have a wonderful day!
Best, Asetek SimSports
Good product, software could be improved
Shipped fast, products feel high quality and good.
The FFB feels great and is very configurable via the software. Sadly, the rest of the software feels a little bare bones. The biggest things missing are automatic profile switching and being able to configure the LEDs differently for different profiles.
16 October 2025
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
Reply from Asetek Racing
Hi,
Thank you so much for your feedback and review!
Have a wonderful day!
Best, Asetek SimSports
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