asgoodasnew electronics GmbH Reviews 

12,629
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordered a 'as new' mb pro 14 inch 2021, was 110 EUR less than new, and that price was already about 100 EUR less than other sellers, device has no scratches and original packing, 25 cycles. Can't co... See more

Rated 1 out of 5 stars

Stay away from this company. This company sold me a defective item (Shark Robot Vacuum). It wouldn't map my house so I requested a return. It was approved, but I had to pay the postage. And when I g... See more

Rated 5 out of 5 stars

After two days with the phone, I’m genuinely impressed. It arrived in excellent condition, just as described. The screen is flawless, and the housing is nearly perfect, with only a few tiny marks—... See more

Rated 5 out of 5 stars

Second time I bought from this shop. Never disappointed. I feel sufficiently safe to continue buying here because I trust their judgement on the state of the product. Besides, the 30 months warrant... See more

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4.3

Excellent

TrustScore 4.5 out of 5

13k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(12,629)

1,555 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered new iPhone 15 Pro Max 1TB…

I ordered new iPhone 15 Pro Max 1TB black color, and they sent me used iPhone titan natural color. I even didnt switch it on as I got so pissed off and I wasnt even considering to keep it and see if it is iPhone 15 pro max and has memory as I wanted. They dnt have phone number to call and return label didnt work when I wrote down details. So all you can write general complain and wait what they write in italian which I dont speak. As I am constantly moving I didnt have chance to solve it promptly as we talk about 1500eur

21 June 2024
Unprompted review
Rated 1 out of 5 stars

My phone never arrived

My phone never arrived, they just stopped replying to my messages and I didn’t get the money back :((
Phone was ordered 2 months ago.

17 May 2024
Unprompted review
Rated 4 out of 5 stars

Great prices and fast delivery

Great prices and fast delivery, just that their contracted company UPS didn't call me or announce their delivery window and the courier didn't find me home, so they made me go and pick it up from one of their places. Asgoodasnew should get at least a part of the money back from UPS and compensate the buyers like me

5 May 2024
Unprompted review
Rated 5 out of 5 stars

Second time I bought from this shop. Happy.

Second time I bought from this shop. Never disappointed. I feel sufficiently safe to continue buying here because I trust their judgement on the state of the product. Besides, the 30 months warranty is a big plus for which I pay the extra premium compared with a buy from a private, which wouldn't be that much cheaper either.
I have never returned any product though. That's to say that I don't know how effective this warranty is.
Anyway, I'm happy.
The minor improvement I would expect is to have more pics of the product available and more information like battery cycles for battery. This is important to understand how "used" the product is.

4 May 2024
Unprompted review
Rated 1 out of 5 stars

no refund for lost item

Item was lost by courier and they are refusing to refund or replace it.
First they asked me to open an investigation with the courier myself, then refused to acknowledge the result of investigation, then stopped responding to messages.

29 April 2024
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS A SCAM

THIS COMPANY IS A SCAM! I bought a iPhone 14 Pro Max that was advertised as unlocked. Turns out it was locked and when I returned it to them, they just sent it back - still locked! They refused to refund so I’m stuck with an expensive phone I can’t use. AWFUL CUSTOMER SERVICE. I would NOT recommend asgoodasnew.de to anyone.

29 March 2024
Unprompted review
Rated 2 out of 5 stars

Missing parts and information

I purchased a Panasonic 100-400 super tele photo lens, but in the package was NOT included the tripod collar mount, and this fact WAS NOT SPECIFIED in the announcement. It is not acceptable that some important part of the original equipment is missing WITHOUT BEING SPECIFIED clearly in the annoucement. How do you think I can place the lens on the tripod???

1 March 2024
Unprompted review

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