Ordered a 'as new' mb pro 14 inch 2021, was 110 EUR less than new, and that price was already about 100 EUR less than other sellers, device has no scratches and original packing, 25 cycles. Can't co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stay away from this company. This company sold me a defective item (Shark Robot Vacuum). It wouldn't map my house so I requested a return. It was approved, but I had to pay the postage. And when I g... See more
After two days with the phone, I’m genuinely impressed. It arrived in excellent condition, just as described. The screen is flawless, and the housing is nearly perfect, with only a few tiny marks—... See more
Second time I bought from this shop. Never disappointed. I feel sufficiently safe to continue buying here because I trust their judgement on the state of the product. Besides, the 30 months warrant... See more
Company details
Contact info
Georg-Simon-Ohm-Straße 6, 15236, Frankfurt (Oder), Germany
- info@asgoodasnew.com
- asgoodasnew.de
4.3
Excellent
13k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb !
I ordered a Apple Series 7 watch because i think there is not much different between series 8 and it. Anyway the watch arrived in just 2 days so service was really fast and ohh boy , the watch, no one can say that this is second hand. 100% battery health and not even a scratch, I’m happy !
24 May 2023
Unprompted review
do not purchase anything there
the package was supposed to be sent in 2 days. It's been almost 2 weeks, still not shipped.
I sent an email regarding the purchase - I got an automatic response that I would get a response within 3 days. It's been a week, still no reply. do not recommend. literally scam.
24 May 2023
Unprompted review
Terrible service
Terrible service, I ordered twice and both times they did NOT deliver. Customer service takes forever and is really unfriendly.
10 May 2023
Unprompted review
Excellent service
I was unsure about ordering from them, but the iPad was brand new in a sealed box as described. Fast delivery and a great price. Will definitely use them again.
5 May 2023
Unprompted review
Apple Watch S8
Top Apple Watch zum fairen Preis. Schneller Versand. Prima Onlineshop.👍
23 April 2023
Unprompted review
The Device is excellent and as good as…
The Device is excellent and as good as new 😄I love this website
19 April 2023
Unprompted review
On 23 May 2022 I purchased a Samsung…
On 23 May 2022 I purchased a Samsung Galaxy S21 Ultra in "Excellent Condition". I received it promptly and registered the 30 month warranty. On 27th February 2023, after having been flickering intermittently, the screen went completely blank. I returned the phone under warranty for repair and since then, I have numerous exchanges of email with "client services". First I was told to dieconnect the phone from my Google account or send them my password so that they could do this for me. I did both!! I unlinked the phone AND sent them the password. Then they said I needed to disconnect 2-stage verification which I did. I even sent them screen shots of the security section of my Google Account which confirmed everything they'd asked me to do had been done. TODAY, they say they want me to accept the return of the phone so I can sort out the problem myself!! AsGoodAsNew, this is not what I would have expected of a German Technology company. You sold me the phone, you provided the warranty, to the best of my knowledge I have done everything you asked of me, so PLEASE REPAIR MY PHONE! It contains hundreds of irreplaceable photos and data which I had omitted to back up and I certainly don't have the knowledge to "sort it out myself"!!!
17 April 2023
Unprompted review
Reply from asgoodasnew electronics GmbH
Dear Daedalus,
Thank you for your feedback and we apologize for the inconvenience that this incident has caused you. We understand that it can be frustrating when a device does not function as expected.
Please note that for data protection reasons, as soon as a device is sent to us, we must delete the data stored on it. We apologize for any inconvenience this may cause, but we hope that you can understand that we do not have a way to recover your photos and data on the device.
We apologize for the fact that you had to submit multiple inquiries to our customer service and feel that you were not adequately supported. We will forward your comments to our customer service team to ensure that we can better meet the needs of our customers in the future.
You can resubmit the Querry and adress the problem again once you saved your Photos to another suitibale Device, if Repair is not possible you may recieve an exchange device or get the current value returned to your original payment method.
Sincerely,
The asgoodasnew Service Team
Very good and the quality is tip top
15 April 2023
Unprompted review
The items are well described
The items are well described, you get what you paid for fast and protected.
6 April 2023
Unprompted review
In 2022 I ordered an "As New" Galaxy…
In 2022 I ordered an "As New" Galaxy S21 Ultra which arrived within 10 days in an outwardly "As New" condition. So far so good. I was pleased. The phone worked well for about 9 months when the screen began to flicker. Then, a few days later, the screen no longer lit up. Totally black. Contacted A.G.A.N who promptly emailed a courier return label and said the repair under the 30 month warranty would take about 2 weeks. Since then, all of my numerous enquiries have been met with a standard response that the phone is still being examined by a technician. I live in hope that I shall indeed receive the phone repaired, but the complete lack of specific information is worrying. If someone said "We have a very long backlog and your phone has not yet been examined. We anticipate a further delay of so many weeks" , it would be annoying but at least it would be honest. After sales customer relations is sadly lacking.
11 April 2023
Unprompted review
Reply from asgoodasnew electronics GmbH
Hello Daedaulus,
We apologize for the lack of communication regarding the status of your repair. Please know that we are actively working on improving our customer service and communication with our customers.
We would like to assure you that we are doing everything we can to resolve the issue with your phone and get it back to you as soon as possible. We appreciate your patience and understanding during this process.
Best regards,
The asgoodasnew Team
EXCELLENT
Delivery, and product as promised. Excellent. Price always good compared to the market.
Customer service was reacting fast when I had an issue in my order
Top experience, not the first and definitely will not be the last time
7 April 2023
Unprompted review
I do not recommend..
I do not recommend...
every item shipped--although new, the price is reduced by about 20%.
In my case, I did not agree to the proposal, and some man sending the article back mistook the address and sent it to another country!
I do not recommend ...
3 March 2023
Unprompted review
agan-de-845299
Good and fast service. With the product everything has been perfect.
26 February 2023
Unprompted review
Surprisingly smooth purchase from "asgoodasnew"
Fair price, fast delivery, brand new product sealed from the manufacturer
12 December 2022
Unprompted review
Amazing
Delivery was very fast, 1-2 working days and even though I got a lower category for the phone I chosen (Well), it's in a very good state with only small scratches.
30 November 2022
Unprompted review
Top!
Excellent service and excellent product. Receievd evrything as promised. We are fully satisfied with the purchase.
6 November 2022
Unprompted review
Was very fast, product as described
Order a neslw 21fe, device is excellent, delivery took 2 days, all excellent as described
5 November 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.