Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.
United Kingdom
Replied to 28% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helen was really polite and helpfull. Thank you

Reply from A Shade Greener Maintenance (Solar)
Had Craig today to replace inverter for our panels. Craig was polite, kind and efficient. Certainly knew the job and explained all to us. An absolute asset to your company

Reply from A Shade Greener Maintenance (Solar)
Shannon Davies always very helpful in assisting with our queries.

Reply from A Shade Greener Maintenance (Solar)
Shannon was very efficient and helpful throughout the transaction.

Reply from A Shade Greener Maintenance (Solar)
The lady on the phone explained Everything clearly and answered all my questions.

Reply from A Shade Greener Maintenance (Solar)
Had a technician called Craig out today, honestly an outstanding person to deal with very helpful 👌🙏

Reply from A Shade Greener Maintenance (Solar)
Steve came today when our panels were not working
He quickly identified the issue and replaced the inverter
Super quick and helpful
Thanks Steve 🙂

Reply from A Shade Greener Maintenance (Solar)
I have very little respect for A Shade greener Maintenance as a company, but that does not mean that's the engineers working for them are not good working people.
Craig from this company was prompt and polite, here quickly found the problem and resolved it, he also cleared up some fallen loft insulation before completing the work and departing.

Reply from A Shade Greener Maintenance (Solar)
Craig arrived on time as agreed , very nice guy and a credit to the trade. Highley recommend

Reply from A Shade Greener Maintenance (Solar)
We have just sold our house and we were lucky enough to to be assigned Shannon Davies as our legal representative from the a shade greener legal team and all we can say is Shannon has been fantastic from Start to finish in the transfer of our solar panel ownership to the new owners Shannon was extremely helpful right from the start answering all our questions clearly and precisely and replying to all our emails really quickly I wish everyone was as professional things in life would be a lot easier thanks again Shannon

Reply from A Shade Greener Maintenance (Solar)

Reply from A Shade Greener Maintenance (Solar)
The guy came and explained everything to us.Was an informative and polite and helpful.

Reply from A Shade Greener Maintenance (Solar)
Great first experience with a shade greener engineer today, Craig phoned me the day before confirming time he would arrive and turned up exactly on time 👍 and he was fully prepared for his visit.
If anyone gets the chance to have Craig as their engineer he is a top bloke, pleasent to have a conversion with and excellent at his job also explained everything he had done which he didn't have to, also he is very fast but at the same time leaves you with a very high standard of work.

Reply from A Shade Greener Maintenance (Solar)
I am moving house and you helped with all the information I need and you where very helpful

Reply from A Shade Greener Maintenance (Solar)
Adam was very pleasant to talk to, a good personality, very genuine person. I was very happy with the outcome of the work and thought he was exceptional!

Reply from A Shade Greener Maintenance (Solar)
Quick and easy. Sent me and email with information required.

Reply from A Shade Greener Maintenance (Solar)
Adam from ASHADEGREENER
came to fit a new meter and check our solar system this morning. He was very quick and tidy with doing the job. Very impressed.

Reply from A Shade Greener Maintenance (Solar)
Craig came to repair my solar panels. I can not rate his service highly enough. He was exceptionally pleasant. He came on time and was so efficient. He was good company while he was there and it was a pleasure to meet him. A real credit to the organisation.

Reply from A Shade Greener Maintenance (Solar)
Prompt phone reply to my email query. Fast friendly reply as always from a Shade Greener, the only thing I will have to wait one month for the maintenance call out so room for improvement in this area. Following a cancellation appointment moved forward to one and a half weeks so happy to upgrade from 4 to 5 star

Reply from A Shade Greener Maintenance (Solar)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.