I wouldn’t even give 1 star ! I ordered a jacket in September and paid £51 - never received it . Sent numerous emails it no response!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
TOTAL SCAM. Paid $180 got nothing. Sent endless emails to customer service with zero response. DO NOT ORDER FROM THIS WEBSITE!!!!!
Ash & Grey have a beautiful range of simple, stylish & good quality home furnishings. All the bits I have bought are so gorgeous & look effortlessly stylish in my house! I was really impressed with th... See more
I ordered something after seeing and Instagram post. The item never arrived. I've contacted their customer service 3 times now and have gotten no response.
Company details
Information provided by various external sources
An online store of contemporary homewares to provide you with the inspiration to style your home beautifully.
Contact info
21 Sandringham avenue, BS16 6NQ, Bristol, United Kingdom
- 07811644831
- bec@ashandgrey.co.uk
- ashandgrey.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ashandgrey
We ordered from Ashandgrey and the items were delivered on time and we are very pleased with them.
Ashandgrey were extremely helpful
We will definitely order again
Thank you
Ash and Grey products are beautiful ..
Ash and Grey products are beautiful ... I use them in a lot on my projects as well as having them in my home. Their service is exceptional and the selection of products is great! What makes them extra special is the fact that they’re an independent local business.
cushions
Love my new cushions really lovely quality and great service also delivery was quick
Fab service!
Fab service! Speedy postage and all our products were wrapped safely. Thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







