Seemless experience to purchase four well priced Wheel Bearings, no hassle, good product, good product description on website and came exactly as expected. Also arrived in good time, good condition a... See more
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Review summary
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Not used Ashley bearings before, but was pleasantly surprised by the experience. You can checkout as a guest, which is nice. The bearings were very good, and they arrived on time and packaged nicely.... See more
Very polite, very efficent. Didn't complain when I messed up the order and they had to change it for me! Clearer signage on the building would be appreciated, or something on the web-site to show it... See more
THese Trust pilot reviews about Business transactions!! I just bought some parts. straightforward they arrived, they fitted - they were what I ordered and expected. that's it. happy yo buy again -... See more
Company details
- #3 of 5 best companies in Bearing supplier
Written by the company
Ashley Bearings Limited are suppliers of Bearings, Power Transmission Equipment and other Associated Engineering Products to industry
Contact info
Unit 6, Factory Road, Upton Industrial Estate, BH16 5SL, Poole, United Kingdom
- 01202 746031
- sales@ashleybearings.co.uk
- ashleypower.co.uk
4.8
Excellent
264 reviews
Asks customers to review
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Excellent friendly service
Excellent service from a company I had previously not heard of. I needed an obscure drive belt. They were able to help with my query, and despatched the required part same day - friendly and efficient.
22 March 2023
10/10 so helpful
the guys at ashley power are super helpful. i have been rebuilding motorcycles from the ground up and they have helped me source all the bearings i need.
couldn't ask for more.
14 February 2023
Unprompted review
Awful company - very poor customer service
Very little knowledge of the item I required. I explained what I the TYPE if item I required, THEY ORDERED the item for me based on THEIR OPINION of what they thought I required - which didn't work and was not suitable for my use. Blaze (the so called sales manager) then refused to refund the £700. AWFUL COMPANY I'D NEVER USE AGAIN!
Following your reply, My review of Ashley Power is true and accurate. This is NOT a business to business transaction at all. You are a business, I am a consumer. The law states very clearly that a consumer can return goods for a FULL refund where goods have been purchase over the phone or internet.
20 March 2023
Unprompted review
Reply from Ashley Bearings Ltd
We would appreciate if you left us an honest truthful review. Some of the comments in your review are false. So we are left with no choice but to clear some of this up & defend our name.
Firstly: You called us and told us you needed a 3PH 11KW Inverter, as per your request this is what you were supplied at an IP20 rating, (Confirmed in the voice recording of the call you sent us), at no time did we make any recommendations to you.
Secondly: We have not refused to refund you £700. We stated our terms & conditions (Section 2) which you disputed, After seeking advice we agreed with your dispute. However as this transaction is business to business, & you had already received, opened & powered up the unit provided, we advised you that you are able to reject the item as faulty & that the relevant tests would be carried out. We also advised you the procedure that would follow under the circumstances of this being proved faulty or not faulty. (Should the item be tested and confirmed as faulty, a full refund would be processed)
Ashley Bearings Team
Reply from Ashley Bearings Ltd
Hi,
We will always try to assist customers wherever and whenever we can.
Thank you for your review.
Ashley Bearings Team
Finding the part I needed drive belt on the…
Finding the part I needed on the website was easy, as was the purchase process.
1 March 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Excellent service from Ashley Bearings
Excellent service from Ashley Bearings. Good to find imperial sizes in their stock - really helped me out. Great telephone response as well. Thank you.
15 February 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review
We are glad we could assist you
Ashley Bearings Team
As requested all good
6 February 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Delivered quickly and just as ordered
Delivered quickly and just as ordered, cannot ask for more
12 February 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
We are glad our website was easy to navigate.
Ashley Bearings Team
excellent service
26 January 2023
Reply from Ashley Bearings Ltd
Hi,
Thank you for your review.
Ashley Bearings Team
Fast service and great communication
17 November 2022
I ordered a pack of O-rings and they…
I ordered a pack of O-rings and they arrived in two working days as stated. Great service.
21 November 2022
order not received
because i have not received my order due to the incompetence of the Royal Mail. I phoned Ashley Power & they have investigated it with the R/Mail and have sent me a new one. So i have given them 5 Stars.
24 November 2022
Ordering is always simple from the site…
Ordering is always simple from the site and they always supply very quickly so can't really fault them they provide a great service.
18 October 2022
Perfect service with speedy delivery A+
4 November 2022
On time deliver and reasonable prices
27 October 2022
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