Ashley Bearings Ltd Reviews 256

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products and the excellent service provided, often highlighting the efficiency and ease of their overall experience. People frequently mention the fast delivery and competitive prices, with many appreciating the clear communication regarding order progress and shipping details. The website is often described as easy to use, making it simple for consumers to find exactly what they need, and many express their intent to purchase again. However, some people mentioned issues with couriers being late, indicating that while the company's service is excellent, external delivery services can sometimes cause delays.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many noting that items were exactly what they... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the super-fast and prompt delivery... See more

Service

Reviewers express high satisfaction with the service provided, often describing it as excellent and... See more

Order

Consumers find the ordering process to be positive, with many reporting quick handling of their orders and... See more

Price

Users describe positive interactions with price, consistently finding products at good or competitive prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not used Ashley bearings before, but was pleasantly surprised by the experience. You can checkout as a guest, which is nice. The bearings were very good, and they arrived on time and packaged nicely.... See more

Rated 5 out of 5 stars

THese Trust pilot reviews about Business transactions!! I just bought some parts. straightforward they arrived, they fitted - they were what I ordered and expected. that's it. happy yo buy again -... See more

Rated 5 out of 5 stars

Excellent Bargain & Fast Courier Postage. Ldv maxus gear stick bushes, a little tuning up with a round file top hat bushes sorted sloppy gear linkage.

Rated 5 out of 5 stars

Easy to find exactly what you need, keen prices and excellent updates from the company as to the progress of your order. Orders always delivered in a short amount of time.


Company details

  1. #3 of 5 best companies in Bearing supplier

Written by the company

Ashley Bearings Limited are suppliers of Bearings, Power Transmission Equipment and other Associated Engineering Products to industry


Contact info

4.8

Excellent

TrustScore 5 out of 5

256 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect Transaction with Ashley Power

So easy to find the right spare part an order on line. Dispatched the same day and arrived 2 days later. Well packaged, correct paperwork. Absolutely no effort to purchase.
Will definitely be using Ashley Power again.

2 June 2023
Rated 5 out of 5 stars

Bearings purchase

The bearings that I purchased were of a particular size and helped me complete a project of mine.The communication, packaging,delivery and product was all of a high standard.Thank you Paul.

1 May 2023
Rated 5 out of 5 stars

Nice website

Nice website, I found it straight forward to locate and order the parts that I needed, order delivered within the week.

30 April 2023
Rated 5 out of 5 stars

Excellent friendly service

Excellent service from a company I had previously not heard of. I needed an obscure drive belt. They were able to help with my query, and despatched the required part same day - friendly and efficient.

22 March 2023
Rated 5 out of 5 stars

10/10 so helpful

the guys at ashley power are super helpful. i have been rebuilding motorcycles from the ground up and they have helped me source all the bearings i need.
couldn't ask for more.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Awful company - very poor customer service

Very little knowledge of the item I required. I explained what I the TYPE if item I required, THEY ORDERED the item for me based on THEIR OPINION of what they thought I required - which didn't work and was not suitable for my use. Blaze (the so called sales manager) then refused to refund the £700. AWFUL COMPANY I'D NEVER USE AGAIN!

Following your reply, My review of Ashley Power is true and accurate. This is NOT a business to business transaction at all. You are a business, I am a consumer. The law states very clearly that a consumer can return goods for a FULL refund where goods have been purchase over the phone or internet.

20 March 2023
Unprompted review
Ashley Bearings Ltd logo

Reply from Ashley Bearings Ltd

We would appreciate if you left us an honest truthful review. Some of the comments in your review are false. So we are left with no choice but to clear some of this up & defend our name.

Firstly: You called us and told us you needed a 3PH 11KW Inverter, as per your request this is what you were supplied at an IP20 rating, (Confirmed in the voice recording of the call you sent us), at no time did we make any recommendations to you.

Secondly: We have not refused to refund you £700. We stated our terms & conditions (Section 2) which you disputed, After seeking advice we agreed with your dispute. However as this transaction is business to business, & you had already received, opened & powered up the unit provided, we advised you that you are able to reject the item as faulty & that the relevant tests would be carried out. We also advised you the procedure that would follow under the circumstances of this being proved faulty or not faulty. (Should the item be tested and confirmed as faulty, a full refund would be processed)

Ashley Bearings Team

Rated 5 out of 5 stars

These guys are experts

Wide selection and Frendly customer service that advises well.

15 March 2023
Ashley Bearings Ltd logo

Reply from Ashley Bearings Ltd

Hi,

We will always try to assist customers wherever and whenever we can.
Thank you for your review.

Ashley Bearings Team

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