We had a layover in Hong Kong and contacted Asia car service to see if we could get collected at the airport and taken to see sunrise over Hong Kong. Our lovely driver, Tommy, was waiting when we land... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used your service for a four hour driving tour to see highlights of the city. We were very satisfied with the tour. Our driver, Roger Li, was accommodating, providing us with information about the... See more
We've been working with ACS for more than 5 years and they have been excellent. Their team has helped us with both FIT & Groups, coaches to sedans and even sourcing guides / local coordinators. They'v... See more
We used Asia Car Service twice during our recent visit stay in Hong Kong, once to take us from disembarking from our Cruise ship to a hotel, and several days later from the hotel to the airport. Every... See more
Company details
About Asia Car Service
Written by the company
Asia's Most Reliable Airport Transfer & Ground Transportation Service
Asia Car Service is a 24/7 airport transfer and private transportation service that offers individuals and businesses from all over the world comfort, safety, and convenience when traveling in Asia.
We provide private airport transfers, chauffeured car rental, and group ground travel solutions. All services include clean private vehicles, professional drivers, and expert local 24hr customer support.
Service is available at all major Asia airports in over 150 cities in 25 countries, including Japan, Korea, Hong Kong, Mainland China, Taiwan, Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Australia, India, and The UAE.
As a full-service company, our aim is to provide the best all-around ground travel experience for our clients at competitive costs.
Easily book service online, or email us and we'll respond within a few minutes. Upon receiving your booking, our 24/7 team will follow up with full details and pre-service reminders. On the day of service, your driver will be waiting promptly for you with a name-sign. You can simply relax, and enjoy a comfortable safe ride with a professional driver.
Get an instant online quote to reserve your car with just a few clicks and receive immediate service confirmation, or contact our team by email to see how we can assist you today. We look forward to serving you!
Maximum Comfort Guaranteed
Easy, Safe, Convenient & Reliable Private Transportation Guaranteed
We guarantee a professional door-to-door service in 100+ Asia cities & airports. All with 24/7 customer service, car availability, great rates, simple booking and easy payment options.
Contact info
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great experience
Easy booking, received multiple confirmation emails very promptly, easy to communicate with, driver was exactly where they said he would be, car was clean, driver drove safely and was helpful with luggage.
Will definitely book again in the future.
23 January 2026
Very attentive and efficient driver
23 January 2026
3 trips, border crossings and perfect
3 trips over 7 days - HK and across the border to PRC and everything was textbook perfect. Good drivers, on time and really nice vehicles.
8 January 2026
Unprompted review
What More Could You Ask For?
On time, professional, safe, and got us to our destination. What more could you ask for.
19 January 2026
Great service and ease of use
The driver was easy to find and communication about where to meet, driver details, etc. was great. We arrived at our destination quickly and without problems.
5 January 2026
My driver was really helpful with the…
My driver was really helpful with the luggage. The car was comfortable and clean. Definitely would use again.
17 January 2026
We arrived early and the driver was…
We arrived early and the driver was flexible in picking us up. Very professional.
16 January 2026
Driver was punctual & drove safely
Driver was punctual & drove safely. Very helpful & friendly. Will recommend service to others.
15 January 2026
Great communication, reliable
Easy to deal with and lots of communication which provided a lot of comfort. Fair price, great driver, highly recommend this service - they will now be my go-to for any transfers!
14 January 2026
You were very flexible when we were…
You were very flexible when we were uncertain about the visa being ready and possible flight delay
7 January 2026
Excellent service
Asia Car Service was well organized, easy to schedule, very responsive to questions or changes in our plans. It was great to have the driver waiting for us at each of our arrival locations and then to take us from our hotel to our next departure point. Clean new vehicles with prompt, helpful drivers. Highly recommend this service.
9 January 2026
layover in Hong Kong
We had a layover in Hong Kong and contacted Asia car service to see if we could get collected at the airport and taken to see sunrise over Hong Kong. Our lovely driver, Tommy, was waiting when we landed and took us on a mini tour of Hong Kong sites, fitting loads of photo opportunities into our three hours, as well as chatting to us about the culture of the city. It was a personal tour and we loved every minute. Thank you again.
6 January 2026
Unprompted review
Clean car. Right on time.
Our driver was 15 minutes early with a very clean car. Good communication by the company.
5 January 2026
Friendly driver that waited patiently…
Friendly driver that waited patiently while our flight and luggage were delayed!
4 January 2026
Professional and Prompt
Driver was courteous, professional and prompt with our flight that was an hour early. The price was also reasonable.
2 January 2026
It was a great experience
It was a great experience! Our driver was friendly, conversational and for the short time we were there, he showed us enough of Taipei to want a return trip.
28 December 2025
Quite impressive
Quite impressive. Driver was on time, patience, and even speaks Japanese! And response time in preparation was really quick and clear. Same driver both ways. Will use Asia Car Service whenever visit Asian. 100 percent recommend
27 December 2025
Unprompted review
Awesome service
30 December 2025
On time pickup
On time pickup, very nice and clean vehicles with luxury seats and professional drivers. Plus we never had to handle our luggage. Would definitely use them again and will recommend to everyone traveling there.
29 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.