Asia Car Service Reviews 1,076

Great service, polite and helpful driver

This was our first transfer from Nakita to Haneda and all was perfect with Asia Car service. Booking online was easy and I received appropriate follow up and explanations. The driver communicated with me via chat GPT while in flight and greeted us with a sign at baggage claim. The van was comfortable and the driver courteous and drove safely. Thank you for an exceptional experience on our first trip through Tokyo!

Driver on time and extremely knowledgeable

No issues. Everything was great.

I was picked up at the airport. I was greatly assured through email and text messages that my driver would be there at my arrival.
The driver was prompt and courteous.

The driver appeared to be sick, and his driving felt unsafe, as there were moments where he drifted into other lanes. He also was not the friendliest driver, and I have had much better experiences with drivers using other companies, or even just Uber.

For the positives, he was on time and got us to our destination.

The driver responded quickly to my requests and personally escorted me everywhere to make sure I didn’t get lost. I would use this service again in a heartbeat.

We scheduled this last minute when my flight got delayed and I would not land in Haneda until 01:00am. They kept in contact with me and made me feel safe and relieved that I had a ride waiting for me

The emails to the company were promptly attended to. The drivers were polite, helpful and punctual. We felt very safe in the vehicles provided. The journey was smooth indeed. By the way, we made 2 trips, 8th and 12th December 2025

The ease of booking reservation and customer care is excellent while arriving to a new country without much stress. The driver is very respectful, attentive to our needs, and professional.

From booking to pick up everything worked seamlessly. Will definitely use the service again. Thanks 🙏

Vehicle arrived like clockwork and a smooth ride to the airport! Very satisfied

Easy to organise and great service.
Driver waiting with a sign right after baggage collection.
Made it really easy after a long flight.
Highly recommend.

The communication from Asia Car Service was effective from the moment I placed an online order for an airport pickup from Haneda. I received emails to confirm the booking and to let me know the name of my driver and the type of car. Upon landing, I received a text message from my driver with a photo of the sign (with my name) that he was holding and an approximate location. As soon as I entered the arrivals area (after clearing customs), I could spot my driver. The 30 minute drive to my hotel was calm and comfortable. Will definitely use this service again. Thank you

I had an excellent experience with Asia Car Service in Osaka. They took us from Osaka cruise port to Kyoto, the driver took us to 3 diferente places at our pace and then back to the ship. From the very first email, their team was efficient, attentive, and quick to answer all my questions. The entire reservation process was smooth, easy, and stress-free — everything flowed perfectly.

When we disembarked from the cruise, our driver Wei was already waiting for us. He was extremely polite, respectful, and patient. He stayed with us for about eight hours, driving calmly and safely the whole time. We visited three different places at our own pace, and everything worked out flawlessly.

It was a truly pleasant journey, and we felt very well taken care of the entire day. I’m very happy with the service and highly appreciative of the company. Thank you, Asia Car Service — we’ll definitely book again! 🙌

Pricey in my opinion but worth every penny with their professionalism, timeliness and communication. I am definitely saving their info for future needs!

It’s amazing by all meas