Asia Car Service Reviews 1,076

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its professionalism, punctuality, and efficiency, making their journeys seamless and stress-free. Many highlight the helpfulness and courtesy of the drivers, who are often described as professional, friendly, and knowledgeable, providing information about the areas and assisting with luggage. The booking process is frequently noted as easy and straightforward, with excellent communication regarding pick-up times, driver details, and vehicle information. However, some customers also noted occasional issues, such as a driver who seemed unwell, or a driver who did not speak English and was unable to provide the requested tour services. There were also instances where drivers were not as attentive to passenger needs, like not stopping for a restroom break or not assisting with luggage as expected.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, punctuality, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising drivers for being professional,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the punctuality of... See more

Booking process

Consumers find the booking process to be overwhelmingly positive, describing it as very easy and efficient.... See more

Location

Users describe positive interactions with location, noting that drivers are easy to find upon arrival at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a layover in Hong Kong and contacted Asia car service to see if we could get collected at the airport and taken to see sunrise over Hong Kong. Our lovely driver, Tommy, was waiting when we land... See more

Rated 5 out of 5 stars

We used your service for a four hour driving tour to see highlights of the city. We were very satisfied with the tour. Our driver, Roger Li, was accommodating, providing us with information about the... See more

Rated 5 out of 5 stars

We've been working with ACS for more than 5 years and they have been excellent. Their team has helped us with both FIT & Groups, coaches to sedans and even sourcing guides / local coordinators. They'v... See more

Rated 5 out of 5 stars

We used Asia Car Service twice during our recent visit stay in Hong Kong, once to take us from disembarking from our Cruise ship to a hotel, and several days later from the hotel to the airport. Every... See more


Company details

  1. Car service
  2. Airport shuttle service
  3. Limousine service

About Asia Car Service

Written by the company

Asia's Most Reliable Airport Transfer & Ground Transportation Service

Asia Car Service is a 24/7 airport transfer and private transportation service that offers individuals and businesses from all over the world comfort, safety, and convenience when traveling in Asia.

We provide private airport transfers, chauffeured car rental, and group ground travel solutions. All services include clean private vehicles, professional drivers, and expert local 24hr customer support.

Service is available at all major Asia airports in over 150 cities in 25 countries, including Japan, Korea, Hong Kong, Mainland China, Taiwan, Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Australia, India, and The UAE.

As a full-service company, our aim is to provide the best all-around ground travel experience for our clients at competitive costs.

Easily book service online, or email us and we'll respond within a few minutes. Upon receiving your booking, our 24/7 team will follow up with full details and pre-service reminders. On the day of service, your driver will be waiting promptly for you with a name-sign. You can simply relax, and enjoy a comfortable safe ride with a professional driver.

Get an instant online quote to reserve your car with just a few clicks and receive immediate service confirmation, or contact our team by email to see how we can assist you today. We look forward to serving you!

Maximum Comfort Guaranteed

Easy, Safe, Convenient & Reliable Private Transportation Guaranteed

Easy, Safe, Convenient & Reliable Private Transportation Guaranteed
We guarantee a professional door-to-door service in 100+ Asia cities & airports. All with 24/7 customer service, car availability, great rates, simple booking and easy payment options.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

Great experience - on time, loved the sedan (especially how spacious the backseat was with leg room and reclining seats) and the service.

7 November 2025
Rated 5 out of 5 stars

Excellent and Professional Service

Everything about my experience with Asia Car Service was outstanding. The team was professional, punctual, and very attentive to every detail.
A special thanks to Mr. Tan, who was exceptionally helpful, kind, and made the entire process smooth and stress-free.
Highly recommended for anyone looking for reliable and first-class service in China.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing welcome

Amazing welcome, drivers very helpful. Booking process was very easy and I needed to change my time for a pick up and the company was very accommodating. Highly recommend!

3 November 2025
Rated 5 out of 5 stars

Great service to and from PVG

Great service to and from PVG. After clearing immigration the driver was waiting with my name on a sign. Very nice car with two waters waiting for me. My hotel was a 40 minute drive. The return trip was just as well. Very professional driver, clean car, and dropped me off right where I needed to be.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Had the same driver for both airport and hotel pickup. He was really friendly and had excellent service. Most importantly the drive was smooth.

28 October 2025
Rated 5 out of 5 stars

The driver was very patient

The driver was very patient, and searched for us around the Hong Kong cruise terminal. The terminal was terribly managed, and congested.

23 October 2025

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