asrw.com.au Reviews 5

I dealt with endless postponements and vague excuses about my withdrawal. Leinș felder intervened and recovered everything smoothly.

This company is a complete scam. After telling me they will make me double digit growth year on year I am now a number of years down the track with them and have gone backwards during a time when markets were really performing well.

I lodged a complaint last year after finalising my accounts which showed them making significant income from my trades while I ended with a loss for the year

My complaint was never adressed. Of late my advisor have simply disappeared.

Please be careful. This company promise the world but puts you in the worst trades.

Thank You for Your Support. Great Advice from my adviser who has managed to make me 48% in the past year

An Expensive Joke - Pay cash to a Trading Advisor to achieve significant losses. Stupid me - engaged ASR, a stock picking service who charge a high commission and high subscription rates to achieve losses for their clients. This is despite their touting and utilising their own stock analysis platform Halo.
I should have realised what a foolish decision I was about to make - Halo is a listed company that originally listed its share at $1.20 on 26 April 22, current share price $0.04. A drop in value of 95%!

ASR's achieved trading results, over approx 5 months, (Aug to Dec 24) ....27 Trades were executed of which: -
15 were at a loss
4 losses were greater than 17% - (Greatest loss 31%).

Result ....I experienced a significant cash loss. Note the trader appeared to conduct trades to earn a commission on both the buy and sell with no consideration of the client or the result. In addition the trader failed to apply stock losses on my trades as directed.

I understand stock trading will not always be successful, however a loss rate of over 50% is totally unacceptable and speaks volumes as to ASR's lack of expertise, particularly given they also write stock reports and provide market commentary.

Clearly their traders are not under any form of supervision from ASR. When I lodged a complain with ASR on 18 Dec 24, the Management team failed to either reply to my email or contact me.

It appears management are too busy on holidays or having meeting to bother about clients.

As at 12 Feb 25, approx 50 days after me lodging the initial complaint, ASR have still failed to contact me or provide updates on my serious complaint - complaints I have also emailed to the executive of the parent company AAIG.

Note the Financial Services regulations require Financial institutions to respond to clients with in 30 Days.

AVOID THIS GROUP AT ALL COSTS

To be balanced I will update this post if Management do address my concerns.

Pushy salespeople cold call you and try to push you to make big purchases. They use very manipulative sales techniques and try to get your credit card details before you even know what you're buying.

Businesses that sell investing products and services don't need fake friendly manipulative pushy salespeople, their reputation and results does the selling, like Berkshire Hathaway. But this business is the opposite.

I felt pretty uncomfortable and annoyed after talking to the dodgy salesperson. I wonder how many other people are made to feel this way each day, and that don't actually leave feedback...