Prompt, professional and empathetic after an accidental collision with ironwork on a training ride cracked my campagnolo Bora Ultra wheelset. Provided all proof and they liaised directly with my mecha... See more
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Review summary
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Reviews shaping this summary
Where to begin, unfortunately this is the 2nd time I’ve had to claim for the theft of an ebike in the same year. Ellie Kyle yet again has made this as pain free as possible and I can’t thank her enoug... See more
Company replied
Nothing but positive things to say. My fiance lost the stone from her engagement ring, i had to make a claim but it was super easy to do and the team were ultra responsive and always got back to me wi... See more
Company replied
I have recently gone through the claim process for a stone lost in my engagement ring. I have had an excellent experience with Assetsure and highly recommend. They have been professional throughout wi... See more
Company replied
Company details
- #1 of 1 best companies in Jewelry and Watch Insurance Company
- #2 of 10 best companies in Cycle Insurance Company
- #19 of 222 best companies in Insurance agency
- #24 of 167 best companies in Insurance broker
- #6 of 135 best companies in Insurance company
About Assetsure Insurance
Written by the company
Why Choose Assetsure
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
Money Back
30 day money back guarantee
We are so confident in the product we supply that we have arranged with the insurers to allow you 30 days to change your mind and request a full refund, this is rather than the generic 14 days given by most. Even if after the 30 days is up, you decide our policy is not for you, we will refund you all of the insurance you haven't used with no deductions from the return of premium.
Contact info
3rd Floor Peek House, EC3M 1EB, London, United Kingdom
- 0208 0033 190
- enquiries@assetsure.com
- assetsure.com
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Assetsure Insurance
We are pleased to hear you like our service , a pleasure to have been able to help you. Thanks for your review.
Great service
Great price, did what they said they would do, Called back on time. The chap was very professional. Would recommend him and assetsure
13 January 2026
Reply from Assetsure Insurance
Thank you for your review. You spoke to Viraj, he'll be pleased to read your comments.
Reply from Assetsure Insurance
Thank you for leaving us a review regarding your recent claim,. We are pleased to have assisted.
great service from the start with clear…
great service from the start with clear communication. This has to be the easiest claims process I have ever done.
12 January 2026
Reply from Assetsure Insurance
It's always good to hear from a customer that has made a claim and everything went smoothly. Thank you for your review.
Reply from Assetsure Insurance
We always try to be as helpful as possible especially when a customer is wanting to make a claim. Thank you for your review.
Reply from Assetsure Insurance
Thank you for choosing us to arrange your insurance, we are pleased to hear that you found the online quote process to be simple and efficient.
Great ease of use
29 December 2025
Reply from Assetsure Insurance
Thank you for your review, we're pleased you found it easy to arrange cover.
Excellent Service, very professional
Requested a call back to insure a ring and get a quote, call back was done quickly. Person who dealt with it was super professional and made the process quick and easy to understand, also very happy with the cover and cost.
5 January 2026
Reply from Assetsure Insurance
Thank you for leaving us a review and for choosing us to arrange your jewellery insurance cover. You spoke to Viraj on the phone; he’ll be really pleased to receive your feedback.
Reply from Assetsure Insurance
Thank you for choosing us for your insurance arrangements, and for leaving us a review.
Very smooth process once they received…
Very smooth process once they received everything they required. I would highly recommend.
17 December 2025
Reply from Assetsure Insurance
Thank you for your review regarding your recent experience with our claims department.
Have my diamond ring insured with…
Have my diamond ring insured with assetsure. Used there own repairers to repair it after losing a diamond they repaired it and sent it back to me within a week. Very pleased with the service they provided and have stayed insured with them for the next year.
18 December 2025
Reply from Assetsure Insurance
Thank you for your review of your recent experience with our claims department and the replacement of a diamond.
Lost my engagement ring and asset…
Lost my engagement ring and asset assure help sort everything out stress free and quickly. Have re insured my replacement with them. Highley recommend.
17 December 2025
Reply from Assetsure Insurance
Thank you for your review regarding your experience with our claims department, we were pleased to have been of assistance.
Straightforward and cost effective…
Straightforward and cost effective Jewellery Cover.
16 December 2025
Reply from Assetsure Insurance
Thank you for your review, and for choosing us to arrange your jewellery insurance.
Very efficient
Our claim was dealt with in a timely manner once we had submitted the required paperwork
18 December 2025
Reply from Assetsure Insurance
Thank you for your review of your recent experience with our claims department.
Lost my ring at a leisure centre told…
Lost my ring at a leisure centre told them and got a voucher back 100%
22 December 2025
Reply from Assetsure Insurance
Thank you for your review of your recent experience with our claims department and your claim for a lost ring. Delighted we were able to assist.
Calvin was so helpful in getting my…
Calvin was so helpful in getting my claim settled quickly and efficiently, and there was no quibbling. Would really recommend this company
22 December 2025
Reply from Assetsure Insurance
Thank you for your review of your recent experience with our claims department and thank you as well for being a long-standing client of ours. I’ll let Calvin know of your comments, he’ll be pleased to receive them.
Helpful,knowledgeable staff with…
Helpful,knowledgeable staff with competitive pricing of a good product.
20 December 2025
Reply from Assetsure Insurance
Thank you for your review of your recent insurance purchase from us. Thank you also for sending in the photo.
Very good service over the phone
Very good service over the phone! quick and easy but very professional
17 December 2025
Reply from Assetsure Insurance
Thank you for your review, you spoke to Viraj, he was pleased to have helped arrange your insurance.
Very good service!!
10 December 2025
Reply from Assetsure Insurance
Thank you for your review, you spoke to Viraj on the phone and we very pleased that you chose us to arrange your insurance.
Phoned up and the representative…
Phoned up and the representative explained all thoroughly
Paid over phone instantly insured for a diamond ring at a competitive price
8 December 2025
Reply from Assetsure Insurance
Thank you for your review, Jack was pleased to assist you in obtaining insurance.
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