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Assist Mobility Reviews 

658
•
TrustScore 5 out of 5

4.9

Mobility equipment supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing remarkably helpful advice, kind attention, and stellar support throughout the entire purchasing journey. People note that the mobility products are wonderfully lightweight, durable, well-engineered, and truly life-changing for improving their daily independence. Though some customers noted minor issues with specific accessories or parts, such as an oversized bag or a rigid backrest that required careful fitting, overall operations remained smooth. Consumers widely appreciated the prompt delivery times, efficient communication, and helpful service when addressing these occasional product adjustments. Reviewers also mentioned that these responsive interactions made handling returns or queries remarkably straightforward and stress-free.

What people talk about most

Product

Clients share positive opinions on product, describing the mobility aids as lightweight, stylish, and a true... See more

Service

Users describe satisfaction with the service, frequently highlighting prompt delivery, helpful telephone... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpful, patient, and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting very fast delivery times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... See more

Rated 5 out of 5 stars

Assist Mobility went over and above to make sure my walking aid was delivered to me as the company sending it did not deliver to my area. The mobility aid itself, the Rollz Motion Performance All Terr... See more

Rated 5 out of 5 stars

I ordered a front bag for a Topro Troja Rollator from Assist Mobility for my mother. They rang me within ten minutes of placing the order, as I had entered the delivery address incorrectly. I was impr... See more

Rated 5 out of 5 stars

Wonderful company! Kind, helpful and caring staff. Fast delivery. The By Acre rollator is life changing for me as I have dogs and was really struggling walking them with a stick. The Byacre Overlander... See more

Company details

  1. #12 of 71 best companies in Mobility equipment supplier

Information provided by various external sources

Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.

Contact info

4.9

Excellent

TrustScore 5 out of 5

658 reviews

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4.9

All reviews

(658)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Helpful & friendly service + good price

Helpful & friendly service + good price
Buying a new rollator for my dad I found Assist Mobility to be more helpful and responsive than a local dealer who try to tell you that buying online equals poor service.
Phone advice ensured that it would be suitable for his needs and that I got the right accessories to make it just how he wanted it.
Delivery was swift, and all at a very good price - what more can you want!

1 July 2025
Rated 5 out of 5 stars

Good product on my recommendation three…

Good product on my recommendation three people have admired your product and gone on to purchase your lovely walker /Rolator .. I have had mine three or Four years now so bought a touch up pen for the marks It is like new again. Thank you.

19 May 2025
Rated 5 out of 5 stars

Very quick and helpful

The people at Assist Mobility helped me get parts for my rollator when other supplies couldn't. They called with progress and then delivered double quick. Cheers.

22 May 2025
Unprompted review

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