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Assist Mobility Reviews 

658
•
TrustScore 5 out of 5

4.9

Mobility equipment supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing remarkably helpful advice, kind attention, and stellar support throughout the entire purchasing journey. People note that the mobility products are wonderfully lightweight, durable, well-engineered, and truly life-changing for improving their daily independence. Though some customers noted minor issues with specific accessories or parts, such as an oversized bag or a rigid backrest that required careful fitting, overall operations remained smooth. Consumers widely appreciated the prompt delivery times, efficient communication, and helpful service when addressing these occasional product adjustments. Reviewers also mentioned that these responsive interactions made handling returns or queries remarkably straightforward and stress-free.

What people talk about most

Product

Clients share positive opinions on product, describing the mobility aids as lightweight, stylish, and a true... See more

Service

Users describe satisfaction with the service, frequently highlighting prompt delivery, helpful telephone... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpful, patient, and... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting very fast delivery times and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My most recent purchase was just a bag but a bag that fits perfectly, is just the right size and folds with the stroller makes all the difference. Of course before this I bought the By Acre carbon ult... See more

Rated 5 out of 5 stars

Assist Mobility went over and above to make sure my walking aid was delivered to me as the company sending it did not deliver to my area. The mobility aid itself, the Rollz Motion Performance All Terr... See more

Rated 5 out of 5 stars

I ordered a front bag for a Topro Troja Rollator from Assist Mobility for my mother. They rang me within ten minutes of placing the order, as I had entered the delivery address incorrectly. I was impr... See more

Rated 5 out of 5 stars

Wonderful company! Kind, helpful and caring staff. Fast delivery. The By Acre rollator is life changing for me as I have dogs and was really struggling walking them with a stick. The Byacre Overlander... See more

Company details

  1. #12 of 71 best companies in Mobility equipment supplier

Information provided by various external sources

Assist Mobility is a trusted business offering reliable, time tested products with the advantage of quality assured manufacturing processes and techniques. Backed by a professional team ready to assist in every aspect of customer care and attention.

Contact info

4.9

Excellent

TrustScore 5 out of 5

658 reviews

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4.9

All reviews

(658)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I am thrilled with my Carbon Ultralight…

I am thrilled with my Carbon Ultralight Rollator, that I received recently.I chose the champagne gold colour and I love it.I am able to walk round my local shopping centre with ease, which I’ve not been able to do for a while, it is also easy to fit in my car.
Assist Mobility were very helpful,I had a phone call to let me know when to expect delivery and to answer any questions I had.

24 February 2025
Rated 5 out of 5 stars

An incredibly light Rollator

An incredibly light Rollator. Easy to use and some great accessories. Paul from Assist Mobility was very helpful and made sure we bought the correct one.
It looks stylish, am happy using it. Gets a lot of interest.

27 February 2025
Rated 5 out of 5 stars

Customer service second to none

Customer service second to none.
I bought the Byacre overland rollator .
Best thing ever .
Assist mobility are very responsive to any queries and when I had a small issue with a bag for it they called me the same day and resolved it .
Cannot fault them for their knowledge . Customer service and how helpful they are .
Would recommend them 100%

28 February 2025
Unprompted review

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