Absolutely amazing service from Assured, from the initial call with the knowledgeable, helpful and super friendly Ryan in the office to the equally professional and dedicated Jason who came to fix our... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more
Company replied
Steven Davies did a fantastic job installing our new Ohme Pro EV charger today. He arrived on time, was super professional and friendly from the start. The installation was neat, tidy, and completed... See more
Company replied
From the outset our experience was fantastic. Ross arrived early and took us through everything. We were able to decide where things needed to go and were supported with Ross' knowledge throughout. Th... See more
Company replied
Company details
Written by the company
We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
Contact info
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, United Kingdom
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
4.8
Excellent
369 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very good
Evan arrived early and got to work straight away. He was knowledgable, tidy, and efficient and communicated the options and the issues really well. I was really happy with the service he provided.
19 August 2026
Unprompted review
Excellent service from Evan
Excellent service from Evan. He was courteous, friendly and professional from start to finish. He explained everything clearly, answered all my questions and made sure I understood what was happening throughout the installation.
The work was carried out efficiently and with great care. Evan was very approachable and clearly took pride in doing a good job. I would definitely recommend his services to anyone having an EV charging point installed.
14 August 2026
Unprompted review
Bathroom extractor fan
Evan was super polite and did a great a job replacing the extractor fan. Great communication from him and can’t fault the service. 10/10.
10 August 2026
Unprompted review
Absolutely amazing service from Assured
Absolutely amazing service from Assured, from the initial call with the knowledgeable, helpful and super friendly Ryan in the office to the equally professional and dedicated Jason who came to fix our EV charger. Nothing was too much trouble for Jason and the siting of the charger was 15 meters away from the elec meter at our house but again, Jason fitted all the cabling neatly and as inconspicuously as possible. He cleared up afterwards so we didn't know he had visited! As he said he does each job as if it was his own home and I agree with him! A really great service from this company. Excellent staff. thoroughly recommend
5 August 2026
Unprompted review
Customer service by Ewan was excellent
Customer service by Ewan was excellent. The work was carried out promptly and I was kept updated every step of the way.
30 July 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Ewan provided excellent customer service and kept you updated every step of the way. 😊⚡ It’s great to know the work was completed promptly and that you had such a positive experience.
We’ll be sure to pass your lovely feedback on to Ewan. Thank you for choosing us! 🙌💙
Complex job well done
Both our emergency call out after our shower leaked and the replacement of aged electrical equipment was handled by experienced and knowledgable electricians, with jobs done quickly and cleanly. Wonderfully friendly team who explain clearly what has gone wrong and what is needed to correct the issue. Grateful we had their expertise in an emergency situation.
29 July 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear our team was able to help during your emergency and get everything resolved quickly and professionally. 😊⚡🚿 It’s especially great to know our electricians clearly explained the issues and the work needed, while keeping everything clean and tidy.
Thank you for trusting us in an emergency and for your kind words about the team. We really appreciate your recommendation! 🙌💙
I had a great experience with Kieran…
I had a great experience with Kieran the engineer who came to install and fix my EV charger. He arrived on time, was very professional throughout the visit, and explained everything clearly to me. He carried out the work efficiently and made sure everything was working properly before leaving. He also cleaned up after completing the job, leaving the area neat and tidy. I'm very happy with the service provided by Assured Electricals and would highly recommend them.
28 July 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear you had such a great experience with Kieran. 😊⚡🔌 It’s brilliant to know he arrived on time, explained everything clearly and completed your EV charger work efficiently, making sure everything was working perfectly before leaving.
We’ll be sure to pass your lovely feedback on to Kieran. Thank you for recommending Assured Electricals! 🙌💙
Great service
We contacted Assured Electrical Solutions for a quote for an EV charger. They were able to provide details over the phone and followed it up with price in a text. I waited a few weeks and on a Saturday asked how soon could they install and the reply was the Mon. Wasn't expecting to be so quick. I was kept informed on day of when to expect electrician and he done a lovely job , clean and neat. Would highly recommend. Thanks
27 July 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear how pleased you were with the whole process, from receiving your EV charger quote through to getting the installation completed so quickly. 😊⚡🔌🚗
It’s great to know you were kept informed and that our electrician completed such a clean and tidy installation. Thank you for your recommendation and for choosing Assured Electrical Solutions! 🙌💙
STOP
STOP - i paid £350 up front , supplied video of what was required - explained that the gas was being cut off and we needed a electrical point - for a over 90 year old vulnerable lady who now needs a electrical cooker - the engineer turned up , then 1/4 of the way through the job - said he is now going to do a another job - seriously - and leave this job half finished -he went - i spoke to ryan , and said this is unacceptable , he hanged up - there no excuse or reason - the money was paid , they knew the situation - but still left - a 90 year old stressed out -this is why i give then 5 stars for there excellent customer service for the elderly and vunerable - this is a true review
24 July 2026
Unprompted review
Reply from Assured Electrical Solutions
We’re very sorry to read this review and understand your frustration, particularly given the circumstances you have described involving an elderly and vulnerable customer.
This is not the experience we want any customer to have. We take situations involving vulnerable customers particularly seriously, and we are reviewing what happened, including why the engineer left before the work was completed and the communication you received from our office.
We would appreciate the opportunity to speak with you directly, establish exactly what happened and work towards resolving the situation as quickly as possible.
Please contact our team so we can investigate this fully and put things right. 🙏
Gavin carried out our inspection today…
Gavin carried out our inspection today and I would highly recommend this business. He arrived on time and did what he needed to do with me barely noticing that he was in the house. Thanks Gavin.
10 July 2026
Unprompted review
excellent engineer
Gavin arrived promptly first thing in the morning to test the electrics for a certificate.
Polite and knowledgeable.
9 July 2026
Unprompted review
Leon fitted a couple of fan lights for…
Leon fitted a couple of fan lights for us. Did a great job, would definitely recommend👍
29 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Leon did such a great job fitting your fan lights and that you're so happy with the finished result. We'll be sure to pass your kind words on to him—he'll really appreciate your feedback! 👏⚡💡
Thank you for your recommendation and for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Great reliable service
Great reliable service. The lads were brilliant, really helpful and got the job done. I would definitely use again.
Nice one Gavin and Liam
29 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear you received a great, reliable service and that Gavin and Liam were so helpful while getting the job done. We'll be sure to pass your kind words on to them—they'll really appreciate your feedback! 👏⚡
It's wonderful to hear you'd choose us again. That's one of the biggest compliments we can receive!
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Leon did everything in his power
Leon did everything in his power. He explained us everything and cleared our doubts. Thank you
25 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your wonderful review! ⭐😊
We're delighted to hear Leon went above and beyond to help you. Taking the time to explain everything clearly and answer any questions is an important part of the service we aim to provide, so it's great to know he was able to put your mind at ease. 👏⚡
We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback!
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Electrical survey
Leon was courteous and professional and respected my property
25 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your wonderful review! ⭐😊
We're delighted to hear Leon provided a courteous and professional service during your electrical survey and treated your property with the respect it deserves. That's exactly the standard we aim to deliver on every visit. 👏⚡🏡
We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback!
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊
Leon was very efficient,explained very…
Leon was very efficient, he explained every thing and cleared up after himself. He also showed us how to use the app, to get connected to the grid. Very impressed with the service.
24 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Leon provided such an efficient service and took the time to explain everything clearly. It's great to know he helped you get connected to the app and the grid, making sure you were confident using your new installation. 🚗⚡📱
We're also pleased to hear he left everything clean and tidy before he left. We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback! 👏
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Ryan - Swansea. Top Stuff!
Can’t thank Ryan enough for his help with my parents. Professional and very friendly. Top stuff!
20 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Ryan was able to help your parents and that you found him professional and friendly throughout. We'll be sure to pass your kind words on to Ryan—he'll really appreciate your feedback! 👏⚡
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and are always here if you or your family need us again in the future. 😊🏡
Beware ⚠️
Be careful to read invoice as materials are billed after which rises the price considerably wasn't told this when booking
18 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for taking the time to leave your feedback. 😊
We're sorry to hear there was some confusion regarding the invoice. To clarify, the cost of any materials used is separate from our labour charges, as the materials required vary from job to job and depend entirely on the specific work carried out for each customer. For this reason, materials are itemised separately so that customers are only charged for the items actually used on their installation.
We always aim to be transparent with our pricing, and we appreciate your feedback as it highlights where we can make this clearer during the booking process.
If you have any questions about your invoice or would like us to go through the materials used, please don't hesitate to contact our team. We'd be more than happy to help.
Thank you again for your feedback. 💙
Fix fault with circuit board
Called out when they said kept informed by email and text as to what was happening
Leon found the fault straight away and resolved the issue for us with any problem
Will definitely recommend and use again
17 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear you were pleased with the service from start to finish. It's great to know you were kept informed throughout the process and that Leon was able to quickly identify the fault and get everything resolved for you. ⚡🔧
We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback! 👏
Thank you for your recommendation and for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Gavin was brilliant
Gavin was brilliant, he explained everything and did a great job. I woukd definitely recommend Assured Electrical.
16 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Gavin provided such a great service and took the time to explain everything clearly. It's wonderful to know you were so pleased with the work he carried out. We'll be sure to pass your kind words on to Gavin—he'll really appreciate your feedback! 👏⚡
Thank you for your recommendation and for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
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