Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more
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We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, United Kingdom
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Very professional install carried out. Great work

Reply from Assured Electrical Solutions
Fantastic job, very professional.
Would definitely recommend :-)

Reply from Assured Electrical Solutions
Fantastic service. Would highly recommend. Joe and Ryan in the office were so helpful.

Reply from Assured Electrical Solutions
Just got an EV charger booked in with Ewan, he made it such an easy process and we are now booked in for the end of the week. Quick, helpful and professional. 10/10 would recommend

Reply from Assured Electrical Solutions
Very professional and and efficient and ryan was spot on will deffo recommend

Reply from Assured Electrical Solutions
had a charger installed for my car...Kain was really helpful...very profesional would highly recommend the company

Reply from Assured Electrical Solutions
thanks very much for some great work, the office were super helpful!! Big up Joe who handled my job

Reply from Assured Electrical Solutions
I wanted to thanks Ryan for his professionalism and kindness top electricians in uk

Reply from Assured Electrical Solutions
Great service from start to finish, really happy with the results! thank you!!

Reply from Assured Electrical Solutions
Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickly identified a dangerous fault in my old wiring. They got everything safely sorted and up to code. Professional, efficient, and
reasonably priced. Will definitely use them again." Thankyou once again, you were truly amazing.

Reply from Assured Electrical Solutions
Extremely happy with this Company. The two electricians were on time and polite and very professional. I had several telephone calls with Ryan beforehand and on the day making sure all was going well. Very pleased with my experience.

Reply from Assured Electrical Solutions
Brilliant service.
Everyone who I spoke with on the phones prior to the job being undertaken was informative, friendly and polite.
Electrican who carried out the work was professional and clean !
Very happy with this company and highly recommend.

Reply from Assured Electrical Solutions
Steven D from Assured Electrical Solutions turned up promptly and despite a rather complex electrical issue he persevered and got the job done. Excellent service provided by both Steven and Assured.

Reply from Assured Electrical Solutions
Such an easy company to work with, Ryan explained the whole process amazingly and gave us an incredibly fair price. Would 100% work with them again, no trouble, no faff and quick to get the job done.

Reply from Assured Electrical Solutions
Excellent service , extremely friendly and good experience by Ryan Harvey
10/10

Reply from Assured Electrical Solutions
Avoid at all costs. Extremely disappointing experience with this company. My contractor requested a straightforward job: installation of an extractor fan, 2 socket points (one next to an existing) and 3 socket faces.
We were initially quoted £600 + VAT for 'additional work' which we considered was grossly exaggerated and refused to pay. We asked the electrician to leave. Head office, person named Ryan who refused to give his full name, then reduced the price to £400 + VAT but was evasive when I tried to confirm whether this price was for the full work. He consistently suggested “extras” without clearly stating what they were.
He requested the money up front which we were reluctant to pay without having the work done. Ryan continued to pressurise us to making an up front payment and confirmed they would rectify any work we were unhappy with.
Eventually, the electrician confirmed that hidden material costs (£30) would be waived so we agreed and paid £400 + VAT. Later, we discovered my building contractor had already paid an undisclosed deposit which explains why Ryan was pressurised us into making a payment up front, meaning the total cost was significantly higher than what I was led to believe.
Communication was unclear throughout, pricing lacked transparency and when challenged, Ryan accused my contractor and I of aligning our stories, which is completely unacceptable and unprofessional. He also refused to disclose the details of their regulatory body seemingly unaware of who they were regulated by.
To add further context, they have also not installed the extractor fan. He also accused me of not wanting to pay for the work as he called me back not realising I had called the office. Deeply disrespectful and untrustworthy company.
I strongly advise others to avoid this company.

Reply from Assured Electrical Solutions
Gavin came to install an outside socket for our jacuzzi
Excellent job really professional and quick very friendly
Would highly recommend

Reply from Assured Electrical Solutions
Brilliant service! Lovely guy! Very polite and efficient! 😊

Reply from Assured Electrical Solutions

Reply from Assured Electrical Solutions
Contacted these in regards to getting a EV charger installed. Being through my company i have a grant code from the Gov to help with the costs, was told yes we take these codes and can do this at a reduced rate, got the charger installed and new been fighting for weeks to see who we go about getting this grant sorted with no help and just being ignored now! Defiantly dont use these if you want any sort of communication after the install.

Reply from Assured Electrical Solutions
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