Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Steven Davies did a fantastic job installing our new Ohme Pro EV charger today. He arrived on time, was super professional and friendly from the start. The installation was neat, tidy, and completed... See more
Company replied
From the outset our experience was fantastic. Ross arrived early and took us through everything. We were able to decide where things needed to go and were supported with Ross' knowledge throughout. Th... See more
Company replied
Leon visited to help when our kennel lights wouldn't turn on anymore. He was very friendly and professional and managed to get them back on for us. He explained the issues and how to resolve them goin... See more
Company replied
Company details
Written by the company
We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
Contact info
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, United Kingdom
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
4.8
Excellent
359 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Leon fitted a couple of fan lights for…
Leon fitted a couple of fan lights for us. Did a great job, would definitely recommend👍
29 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Leon did such a great job fitting your fan lights and that you're so happy with the finished result. We'll be sure to pass your kind words on to him—he'll really appreciate your feedback! 👏⚡💡
Thank you for your recommendation and for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Great reliable service
Great reliable service. The lads were brilliant, really helpful and got the job done. I would definitely use again.
Nice one Gavin and Liam
29 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear you received a great, reliable service and that Gavin and Liam were so helpful while getting the job done. We'll be sure to pass your kind words on to them—they'll really appreciate your feedback! 👏⚡
It's wonderful to hear you'd choose us again. That's one of the biggest compliments we can receive!
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Leon did everything in his power
Leon did everything in his power. He explained us everything and cleared our doubts. Thank you
25 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your wonderful review! ⭐😊
We're delighted to hear Leon went above and beyond to help you. Taking the time to explain everything clearly and answer any questions is an important part of the service we aim to provide, so it's great to know he was able to put your mind at ease. 👏⚡
We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback!
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Electrical survey
Leon was courteous and professional and respected my property
25 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your wonderful review! ⭐😊
We're delighted to hear Leon provided a courteous and professional service during your electrical survey and treated your property with the respect it deserves. That's exactly the standard we aim to deliver on every visit. 👏⚡🏡
We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback!
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊
Leon was very efficient,explained very…
Leon was very efficient, he explained every thing and cleared up after himself. He also showed us how to use the app, to get connected to the grid. Very impressed with the service.
24 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Leon provided such an efficient service and took the time to explain everything clearly. It's great to know he helped you get connected to the app and the grid, making sure you were confident using your new installation. 🚗⚡📱
We're also pleased to hear he left everything clean and tidy before he left. We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback! 👏
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Ryan - Swansea. Top Stuff!
Can’t thank Ryan enough for his help with my parents. Professional and very friendly. Top stuff!
20 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Ryan was able to help your parents and that you found him professional and friendly throughout. We'll be sure to pass your kind words on to Ryan—he'll really appreciate your feedback! 👏⚡
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and are always here if you or your family need us again in the future. 😊🏡
Beware ⚠️
Be careful to read invoice as materials are billed after which rises the price considerably wasn't told this when booking
18 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for taking the time to leave your feedback. 😊
We're sorry to hear there was some confusion regarding the invoice. To clarify, the cost of any materials used is separate from our labour charges, as the materials required vary from job to job and depend entirely on the specific work carried out for each customer. For this reason, materials are itemised separately so that customers are only charged for the items actually used on their installation.
We always aim to be transparent with our pricing, and we appreciate your feedback as it highlights where we can make this clearer during the booking process.
If you have any questions about your invoice or would like us to go through the materials used, please don't hesitate to contact our team. We'd be more than happy to help.
Thank you again for your feedback. 💙
Fix fault with circuit board
Called out when they said kept informed by email and text as to what was happening
Leon found the fault straight away and resolved the issue for us with any problem
Will definitely recommend and use again
17 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear you were pleased with the service from start to finish. It's great to know you were kept informed throughout the process and that Leon was able to quickly identify the fault and get everything resolved for you. ⚡🔧
We'll be sure to pass your kind words on to Leon—he'll really appreciate your feedback! 👏
Thank you for your recommendation and for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Gavin was brilliant
Gavin was brilliant, he explained everything and did a great job. I woukd definitely recommend Assured Electrical.
16 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Gavin provided such a great service and took the time to explain everything clearly. It's wonderful to know you were so pleased with the work he carried out. We'll be sure to pass your kind words on to Gavin—he'll really appreciate your feedback! 👏⚡
Thank you for your recommendation and for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Did a awesome job happy with the work…
Did a awesome job happy with the work done by Leon
16 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear you were happy with the work Leon carried out. We'll be sure to pass your kind words on to him—he'll really appreciate your feedback! 👏⚡
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Did a good job, management sorted issues fairly quickly
The work has been done safely, and they did the tasks I requested, left the place a bit messy, but it's fine
Had some issues with initially being charged for extra time that was not used, but a call with a manager sorted it out
Overall happy
11 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for taking the time to leave us a review. 😊
We're pleased to hear you were happy with the work carried out and that our management team was able to resolve the billing issue quickly and fairly. Providing safe, high-quality electrical work alongside excellent customer service is always our priority. ⚡
We also appreciate your comments about the tidiness of the work. Your feedback is valuable and will be shared with the team to help us improve, as we always aim to leave every property as clean as we found it.
Thank you again for your honest feedback and for choosing Assured Electrical Solutions. We're glad we were able to resolve your concerns, and we look forward to helping you again in the future. 😊🏡
Steve Davies did a great job 👍 very…
Steve Davies did a great job 👍 very nice and polite thanks
12 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear Steve Davies did a great job and that you found him friendly and polite throughout the visit. We'll be sure to pass your kind words on to Steve—he'll really appreciate your feedback! 👏⚡
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
Excellent service Steve D was very…
Excellent service Steve D was very knowledgeable and helpful
12 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your fantastic review! ⭐😊
We're delighted to hear you received excellent service and that Steve D was knowledgeable and helpful throughout your visit. We'll be sure to pass your kind words on to Steve—he'll really appreciate your feedback! 👏⚡
Thank you for choosing Assured Electrical Solutions. We truly appreciate your support and look forward to helping you again whenever you need us. 😊🏡
The experience is great
The experience is great . The electrican was great friendly, Also he tidy up after he done the jobs
10 June 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for your wonderful review! ⭐😊
We're delighted to hear you had a great experience with us and that our electrician was friendly, professional, and made sure everything was left clean and tidy after completing the work. We believe treating our customers' homes with respect is just as important as delivering high-quality workmanship. ⚡🏡
Thank you for choosing Assured Electrical Solutions. We truly appreciate your kind feedback and look forward to helping you again whenever you need us. 😊👏
Professional installation
We appreciated the advice and help with the installation of our home EV charger. Quite the minefield, which the company helped us navigate and responded to my lack of knowledge professionally and patiently. They made the install simple and straightforward. Charging and fees were transparent from the outset and we paid what we expected.
13 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're delighted to hear that you had a positive experience with your EV charger installation. ⚡🚗😊 We understand that choosing and installing a home EV charger can feel like a bit of a minefield, so it's wonderful to know that our team was able to guide you through the process with clear advice, patience, and professionalism. 🔧🏡 We're also pleased that you found our pricing transparent and that everything was straightforward from quotation through to installation. Thank you for placing your trust in Assured Electrical Solutions and for taking the time to share your experience. We hope you enjoy many miles of hassle-free charging! 🙌⚡🚙
Kitchen oven repair.
i contacted this company when I had a problem with my oven. The engineer "diagnosed" a faulty heating element without completing any examination, and said that purchasing a new oven was best option.
I bought a new oven, however, the same problem happened with the new oven.
I asked my grandson, who is a 1st year electrical apprentice for advice and he identified that the problem was with the wall switch which he replaced at a cost of £9. The problem was solved and the oven has operated perfectly since.
I am 81 years old and paid Assured £240 up front and they have now told me that the issue was rectified by them when in fact my grandson solved the problem and they refuse to offer any form of compensation to me.
I am very disappointed with the service and post service discussions and had to struggle to give a score of 1 star this has cost me close on £500 when £9 pounds would have been enough. In hindsight I should have had more confidence in my grandson.
NOTE.
I have spoken to Liam about my concerns that I highlighted and he agreed that this was an unfortunate occurrence. The problem has now been discussed to everyone's satisfaction. Many thanks.
28 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for taking the time to share your feedback. We are sorry to hear that you remain dissatisfied following your appointment with us. We understand your frustration, particularly given the additional expense you have incurred and the inconvenience caused. Our engineers can only diagnose faults based on the information and conditions present at the time of inspection, and recommendations are made in good faith using their professional judgement. However, we appreciate that your experience has left you feeling disappointed and that you believe the fault was ultimately resolved by replacing the wall switch. Customer satisfaction is important to us, and we would welcome the opportunity to review the details of your case again. Please contact our office and ask for Liam, who will be happy to discuss the matter with you directly and ensure your concerns are fully considered.
Gavin and service were excellent
Gavin was great, arrived on time and got straight to work no messing around. Explained the problem and next steps. Would recommend no problem at all.
26 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review! ⭐⭐⭐⭐⭐ We're delighted to hear that Gavin arrived on time, got straight to work, and provided a professional and efficient service. 😊🔧⚡ It's great to know that he clearly explained the issue and the next steps, helping you feel informed and confident throughout the visit. 🏡✨ Your recommendation means a lot to us, and we'll be sure to pass your kind words on to Gavin. Thank you for choosing Assured Electrical Solutions and for taking the time to share your experience. 🙌⚡
Brilliant
Gavin came over to complete an EICR. He was fantastic, nice and quick and answered any questions we had.
A testament to the company
22 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're delighted to hear that Gavin provided such a fantastic service while carrying out your EICR. 😊⚡ It's great to know that he completed the inspection efficiently and took the time to answer all of your questions along the way. 🔧🏡 Your comment that he is "a testament to the company" means a great deal to us, and we'll be sure to pass your kind words on to Gavin. Thank you for choosing Assured Electrical Solutions and for taking the time to share your experience. 🙌⚡✨
Steve a nice guy and sorted the issue…
Steve a nice guy and sorted the issue quickly! Can’t ask for much more.
22 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear Steve was able to sort the issue quickly for you and provide a great service 😊🔌 We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.
Sam dewson came out to my property…
Sam dewson came out to my property today to do. Eicr was very pleased and knowledgeable
Thanks
21 May 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review ⭐ We’re delighted to hear you were happy with the installation and found the service professional throughout 😊🔌 We really appreciate your kind feedback and thank you for choosing Assured Electrical Solutions.
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