Astari Wearables Reviews 228

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and its seamless functionality, often describing it as a life-changer for convenient payments. Many appreciate the ease of use and the stylish design, with the ring frequently sparking interest and conversation when used for transactions. The customer service also receives high praise for being helpful, responsive, and efficient in resolving issues. However, some people mentioned difficulties with the initial setup process, particularly regarding bank compatibility or connecting to certain payment terminals. A few customers also reported issues with the ring not working consistently at all payment points or experiencing problems with specific payment platforms.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing satisfaction with the Astari... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ring convenient and a "game... See more

Payment

Customers had ambiguous experiences with payment, with many finding the payment ring convenient and a "smart... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing extreme satisfaction and finding... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 4 out of 5 stars

I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more

Company replied

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 4 out of 5 stars

I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more

Company replied


Company details

  1. Jewellery manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Loving this a lot more than I thought!

I genuinely love this ring so much - I bought it as a 'Just-in-case I forget my phone' but to be honest I just use it instead because it's always there and I don't have to get anything out. Can definitely see this being a great gift for someone too. I also love the design.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing

The ring is fabulous! It works beautifully: exactly like you'd hope it would, and set-up was extremely simple. Delivery was fast and the level of customer service from Mike at Astari is what every company should aspire to. A brilliant experience from start to finish.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much.

Thank you so much.
The ring, (gold) is perfect. It is beautifully finished and is less bulky than it appears in one or two of your promotional photos so, for me, that was even more of a surprise. Your customer service was excellent too: keeping me up-to-date with every aspect of the delivery.
I would happily (and already have) recommended you to other potential customers, my local Indian Restaurant being one. P.s. Greatly appreciate your donations to your Wildlife charity.
Much blessings to you all, Stuart, UK.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Waited so long for the item to turn up…

Waited so long for the item to turn up and when it did it didn't work. I bank with the largest and most popular digital bank but it wasn't compatible. Had to go to CURVE and that also didn't work. Will be seeking a refund. Not worth the money or the grief.

22 August 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Rupert,

Thank you for your feedback, and we’re really sorry to hear about your experience so far.

We understand how frustrating this must have been. Just to clarify, our wearables only work directly with the banks listed on our supported banks page, and unfortunately, not all digital banks are included yet. For this reason, Curve is often a great alternative, as it allows you to connect a wider range of cards to your wearable.

We haven’t seen any support email from you yet, so if you’re open to it, we’d love the chance to help get Curve working for you. It’s very likely we can still get things resolved for you.

Please don’t hesitate to reach out—happy to assist however we can.

Best regards,
Astari Customer Support

Rated 3 out of 5 stars

I finally got the ring after a very…

I finally got the ring after a very long delivery process and lack of proper tracking But I must say that the ring is very good and will be handy in th future you just need to sort out your logistics and that would mean a perfect experience

14 August 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi John,

Thanks so much for sharing your thoughts. We’re really sorry to hear about the long delivery time and the lack of proper tracking—logistics delays can be incredibly frustrating, and we completely understand how that impacted your experience.

That said, we’re thrilled to hear you’re happy with the ring itself and that it’ll be a useful tool for you going forward. We’re actively working on improving our shipping and tracking systems, especially after feedback like yours.

If you feel the product and overall value made up for the initial delay, we’d be very grateful if you’d consider updating your review to 4 or even 5 stars. It makes a big difference for a growing brand like ours, and helps us keep improving.

Thanks again for your patience, and enjoy your new wearable!

Best regards,
Mike
Astari Customer Support

Rated 5 out of 5 stars

No issues whatsoever

No issues whatsoever. Installation was super easy, and it connects securely everywhere - even to street vending machines. The overall design and matt colour scream quality. Way better than the one I had before from another company. Funny, that this technology still turns heads :-)

15 August 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE my new Astari ring

I absolutely LOVE my new Astari ring! The service received has been excellent. So convenient to use and a gorgeous ring also. A couple of minor tech issues getting it set up but once done it has worked really well. Lots of surprised looks when I use it in the shops :)

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant - works and fits perfectly

I have been watching the market for payment wearables for some time - the Astari ring is great. A one off fee a little bit of set up and I was flying. Initially just a couple of declines but that was as I had not visually verified (passport and selfie) so that was down to me - works fine now
Yet to test abroad and the limits for use abroad seem a little low for the 'free' plan level

Astari - please make a fitness ring that links to apple activity rings and that would be fantastic

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered and item was delivered

Ordered and item was delivered. The delivery went okay but it does take time, one suggestion for better service would be shorter delivery time. Item order was in perfect condition and ring looked good, only issue with ring is that it is a very thin band. A wider band should be added for customers as the thin band doesn't look right on larger hands. Setting up ring is perfectly straight forward following by instructions. PLEASE NOTE. THIS RING DOESN'T WORK WITH SAMSUNG PAY PLUS. it only works with standard samsung wallet. So if you already have a curve account using a samsung pay plus card. All you need to do is close curve account and open a new curve account, you will then automatically be assigned a digital curve card and will then be able to link and setup everything.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Great gadget for paying

My ring arrived fairly quickly. After reading the reviews I was a little worried about setting it up, but no it was simple I did download curve before receiving my ring and setting up took about 5 minutes thank you I am enjoying using and wearing my Astari ring.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Get one NOW!!

Just got an Astari ring for my birthday and I have to say it's one of the best presents ever. Easy to set up once you download and set up a curve account and the Manage-mii app. Started using it the next day. No problems. Get one now

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Love my wearable wrist band…

Love my wearable wrist band…

Very handy to use so you don’t have to keep your card close..
Also, I had excellent customer service when I had a bit of a problem, which was sorted without question very quickly.
I recommend this.

6 August 2025
Unprompted review

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