Astari Wearables Reviews 229

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and its seamless functionality, often describing it as a life-changer for convenient payments. Many appreciate the ease of use and the stylish design, with the ring frequently sparking interest and conversation when used for transactions. The customer service also receives high praise for being helpful, responsive, and efficient in resolving issues. However, some people mentioned difficulties with the initial setup process, particularly regarding bank compatibility or connecting to certain payment terminals. A few customers also reported issues with the ring not working consistently at all payment points or experiencing problems with specific payment platforms.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing satisfaction with the Astari... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the ring convenient and a "game... See more

Payment

Customers had ambiguous experiences with payment, with many finding the payment ring convenient and a "smart... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing extreme satisfaction and finding... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 4 out of 5 stars

I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more

Company replied

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 4 out of 5 stars

I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more

Company replied


Company details

  1. Jewellery manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(229)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect

Its been 4 weeks and ive been waiting for my ring and its been delayed so much im not impressed with the wait time and wasnt informed that i had to wait this long but i really do want to try it out its just sad that ive had to wait quite some time.
After some time ive received the product worked seem lessly and very impressed with the feature

1 July 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Shahjahan,

Thanks for your feedback, and we’re truly sorry again for the long wait you experienced. We understand how frustrating that must’ve been, especially when you were excited to try out your wearable.

At the time, the longer delivery window was noted on the product page, but it’s possible this wasn’t as clear as it should have been—we’ll definitely work on making that more visible going forward.

We hope the ring has arrived safely now, and that the setup and payments have been going smoothly since. If you’re enjoying the experience, we’d really appreciate it if you’d consider updating your review to reflect that. It would mean a lot to us, and helps ensure others give it a fair try too.

Thanks again for your patience—enjoy your Astari wearable!

Best regards,
Jelle
Astari Customer Support

Rated 5 out of 5 stars

A great product

Received my ring yesterday and found the connection process pretty easy .
Used the ring for the first time today and like anything new in the technology world you wonder is it going to work, and yes it worked without any issues, and so much more convenient that having to get my card out. So overall impressions are very positive and I am glad I purchased it.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Simple to set up, effortless to use

I love how easy it was to set up my Astari Atlantis wearable device. The 'manager' app makes everything simple and once complete then the ring is ready to use.
Now I don't need to take my wallet or phone with me when I need to pay for my snacks in the garage or drinks at the bar, and I've even had a few comments about how convenient it looks to simply place my hand on a contactless receiver instead of having to dig a card out of my pocket!!
.
I never thought I'd need something like this ring until I went ahead and tried it, but now I wonder how I ever got by without it!!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟 Absolutely brilliant

🌟🌟🌟🌟🌟 Absolutely brilliant – the smartest way to pay!

I’ve been using the ASTARI Ring since the beginning of the year and honestly, I’m absolutely thrilled! Finally, a gadget that works flawlessly in everyday life and makes paying feel futuristic and fun. Whether I’m at the supermarket, McDonald’s, or the gas station – a simple wave of the hand, and the payment is done. No phone, no card – just pure convenience.

What I love most: people often think I’ve got a chip implanted – but nope, it’s just the ring. We’ve tested it while traveling across Florida, Washington, Mallorca, Switzerland, England, and all over Germany – and everywhere we got the same reaction: wide eyes, curiosity, and genuine amazement.

I’m honestly surprised more people aren’t using this technology already. It’s secure, stylish, easy to use – and always a great conversation starter.

Huge thanks to the ASTARI team – you’ve created something truly outstanding! I’ll definitely keep spreading the word to everyone who’s amazed when they see it in action.

Guido

24 July 2025
Unprompted review
Rated 4 out of 5 stars

Ultimately a very good product.

Ultimately this is a good product. However there are some teething problems that took a week to resolve, due to being passed between the two software companies required to allow use for the Astari wearable. You need to download both Curve and Mii, neither worked and only allow partial account completion. I immediately raise a ticket with both. To be fair Mii respond fairly quickly. Their answer did not resolve. Their response to my update was to contact Curve. Curve are useless and did not respond within 4 days. I then cancelled my Curve account, only for them to respond saying my account was cancelled and this was probably the reason why it wasn’t working! Anyways. All I will say to Astari is a chain is only as strong as its weakest link. You should really consider finding a new partner because Curve are not doing your brand any favours. Go check their Trust Pilot reviews for yourself.
Suffice to say, I reinstalled Curve and finally got a new account to work (without their “support”)!
UPDATE 23RD JULY 2025
Dear Astari team, I genuinely would like to positively reevaluate my feedback, however my UX has gotten worse. It appears that Curve have taken it upon themselves (4 days ago) to give all of the cards on my account a zero spend limit. To be clear, there is nothing wrong with my accounts when using the cards directly. So for reasons unknown and not at all malicious, I am now back to a product that I cannot use due to your partner. I have raised a ticket. Lets see how this goes!
UPDATE 28th JULY 2025

I'm pleased to advise that the issues with Curve are currently resolved. Both of my Astari products are working as they should, and are meeting expectations. Astari wearables not only provide convenience but also give an additional layer of personal security. There is no more taking out a phones or cards, payments can be made discreetly and imo this is a highly valuable selling point.
Thank you Asatri team!

9 July 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Mister S,

Thank you for taking the time to leave such a thorough review. We’re really glad to hear that you ultimately found our product to be a good one, even after a challenging setup experience. We truly appreciate your persistence and understand how frustrating it must have been to be caught between two support systems.

You’ve made a very valid point—when we work with partners like Curve and Manage Mii, any issues on their side can reflect on us too, and we take that seriously. We’ve already escalated concerns like yours directly to Curve, and we’re actively pushing for improvements to ensure smoother experiences for our users.

We’re genuinely grateful you stuck with it, and we’re so glad to hear you managed to get everything working in the end. If you now feel the product lives up to expectations, we’d be incredibly thankful if you’d consider updating your review to 5 stars, since the feedback is mostly for the other companies and not really reflecting on our team—it would mean a lot to our small team and help more people discover Astari wearables.

Thanks again for your honesty and perseverance!

Best regards,
Astari Customer Support Team

Rated 5 out of 5 stars

Excellent Product

Very straightforward purchasing and set up. Have used my Astari ring on numerous occasions with no problems at all.

16 July 2025
Unprompted review
Rated 4 out of 5 stars

Difficult setting up

It took me a while and a few trips to Google to set up with the app, but now I love it

1 July 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Pat,

Thanks so much for your review! We’re really glad to hear you’re enjoying your wearable now—it’s great to know it was worth the effort in the end. That said, we’re sorry the setup wasn’t smoother from the start. Just to check—did you happen to see our setup instruction video? It’s designed to make the process much easy and quick.

We’re always working to improve our support materials, so your feedback is super helpful. If you have a moment, we’d really appreciate it if you could consider updating your review to 5 stars, now that everything’s up and running. It really helps us grow and reach more people who might love the product as much as you do.

Thanks again, and enjoy your Astari wearable!

Best regards, Team Astari

Rated 5 out of 5 stars

Just follow the instructions...

If you follow the instructions it takes about 5 mins to set this up successfully and have it paired to a UK bank [Starling Bank in my case]. Comfortable to wear and easy to use it's not failed any transactions yet and I don't expect it too. Very Happy.

10 July 2025
Unprompted review
Rated 4 out of 5 stars

The service is ok.

The service is ok.
Questions and mails are being answered quickly.

15 July 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Ton,

Thanks for taking the time to leave a review—we really appreciate it! We’re glad to hear you found our service responsive and that your questions were answered quickly.

We’re always aiming to deliver not just “ok” service, but truly excellent support and a smooth experience from start to finish. If there’s anything we could’ve done better, we’d love to hear your thoughts.

And if you’re satisfied overall, we’d be grateful if you’d consider updating your review to 5 stars—it really helps our small team grow and continue improving.

Thanks again, and have a great day!

Team Astari

Rated 5 out of 5 stars

Works very well and is water resistant

Having used the ring sizer option my Astari ring arrived fairly promptly. The fit is ideal. Set up does involve three apps, one for the ring, one for the payment system and your own bank app. Ten minutes to set up. Having set it up I have used the ring for payment most days and it works seamlessly. I can also vouch for the ring’s toughness and water resistance having accidentally put it through a sports wash (30 mins) in the pocket of my gym gear.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Best product I've ever bought because it works

I'm not the type to write reviews unless I have an awful experience. But today is the day I leave a positive review for once.

I've been using the Astari black ceramic ring for about 8 months now. No battery charging, no confirmation needed on my phone and it's waterproof.

Only thing I wish Astari had is their own payment app similar to curve. Where the master ring is linked to but can add separate rings with set payments limit for kids or partner. If anyone has used mclear payments rings you'd understand. I'd pay a monthly fee for it

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Great ring great service.

I've had the Astari ring a few days now. Absolutely love it. The set up via curve and mii apps was so easy. Just follow the steps. Worked first time perfectly. The ring is very stylish, the fit was spot on. I cannot fault it in any way. Having money taken from your account directly is much better than having a reload funds all the time.
Thanks Astari
I lost my ring, contacted support. They answered within 2 hours. Gave me all the information I needed. Luckily I found it. Reinstalled the ring and it worked again first time. Can't fault the company or the product. Thanks again.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

From buying to wearing and using it.

From buying to wearing and using it.. perfect !
I had a little issue as it didn’t work at first and i contacted the after sales department. They were extremely friendly and helpful and the issue (something I forgot to do) was resolved straight away.
Now, I use it everywhere and it works perfectly fine.
Thank you Astari

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Lack of planning and delays.

This is not a view of the product as I’m yet to receive it, more so the Company and their organisation. I ordered one of the metal rings back in March as part of the Pre-order deal with the initial proposed delivery date being the end of April, and we were told everything was on track. However around the 17th April we were told that the colour wasn’t right so they need to delay things, up to 25th June (a bit more than the stated 6 weeks). We’re now being told that they are expected to be delivered to them by the end of June. And they’ll need to inspect the items, the is no timeline for shipping. Looking on the website, there is a shipping date of around the middle of July. My frustration here is the lack of clarity and the shifting of the goalposts. Surely before putting an item on sale you would check that it works and get a sample. Lack of foresight at its finest

Update: Finally got a ring (I had initially cancelled the order and reordered just over a week ago, the initial purchased brushed colour is still not available). Connecting the ring to the phone is simple. Problem is, that’s where it stops, the curve card cannot be added to the ring as it is constantly telling you the card details are incorrect (they’re not), Curve have a lead time of 3 working days before responding and Astari have 1 working day.

1 April 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Daniel,

Thank you for taking the time to share your experience—we understand your frustration, and we’re genuinely sorry for the disappointment caused by the shifting timelines.

Before launching the pre-order in March, we conducted months of sampling and testing to ensure everything was ready for production. That’s why it was especially frustrating for us, too, when the final finish of one of the metal ring variants didn’t meet our standards. Although we had done everything possible to avoid delays, we made the difficult decision to pause production and fix the issue properly, rather than ship a product we weren’t proud of.

We’ve tried our best to be transparent throughout this process—updating timelines as honestly as possible and always offering immediate refunds to anyone who preferred not to wait. The inspection and final delivery steps you mentioned are in place to ensure that what we send you meets the quality we originally promised.

As a small company, reviews like yours have a big impact on how others perceive us. We fully respect your right to share your experience, but if you’re open to it, we’d be incredibly grateful if you’d consider updating your review—either now or once you’ve received your ring and had a chance to evaluate the final product. We really believe it’ll be worth the wait.

Thanks again for supporting us early on. We truly value your patience and hope to make this right.

In the meantime, if you have any questions or need assistance with anything at all, please don’t hesitate to reach out to us at support@astariwearables.com—we’re always happy to help.

Warm regards,
Team Astari

Rated 5 out of 5 stars

Good feedback from astari.

Just had good feedback from astari. Very helpful and caring and I regret what I previously said. I'm looking forward to purchasing the gold ring.

14 June 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Michael,

Thank you for your honest feedback—and for your continued interest in the gold payment ring. We completely understand your concern and sincerely regret the frustration caused by the changing availability.

What makes this especially disappointing for us is that we did extensive sampling and testing before production to ensure everything would go smoothly. Unfortunately, when the final batch arrived, the finish on the gold variant wasn’t up to the standard we promised our customers. Rather than compromise on quality, we made the difficult decision to delay and rework the production.

We’ve tried to be as transparent as possible throughout—updating timelines as soon as we had new information and always offering the option to cancel and receive a full refund for those who had already pre-ordered.

As a small company, early supporters like you are incredibly important to us—and so are your reviews. Negative feedback doesn’t just hurt our feelings—it genuinely affects how others view us, and can make it harder for small teams like ours to grow and improve.

If you’re open to it, we’d be truly grateful if you’d consider updating your review—either now, or once you’ve received your ring and had a chance to see the final result. We really believe it’ll be worth the wait.

Thanks again for your patience and for supporting what we’re building.

In the meantime, if you have any questions or need assistance with anything at all, please don’t hesitate to reach out to us at support@astariwearables.com—we’re always happy to help.

Warm regards,
Team Astari

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