astrastraps.co.uk Reviews 

409
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, comfort, and stylish appearance of the watch straps, noting their perfect fit. Many appreciate the wide selection, smooth ordering, good pricing, and efficient delivery, leading to frequent repurchase. However, some customers also noted specific product issues, such as certain straps causing discomfort, not fitting well, or quickly fraying. A few people experienced significant delivery delays, lost orders, or problems with tracking. Additionally, some reviewers found customer service difficult regarding exchanges or returns, describing the process as unhelpful.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the great quality and comfort... See more

Quality

Customers consistently note positive experiences with quality, often describing products as first-class,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast delivery times and... See more

Order

Customers had positive experiences with order, praising the ease of ordering, good pricing, and quality... See more

Customer service

People report positive experiences with customer service, highlighting its excellence, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied

Rated 5 out of 5 stars

My Son loves that the watch strap is fully adjustable (without the manufactured holes like on other types of straps.) Metal straps damage his work shirts so this one is perfect. Great quality too. Thi... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(409)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a slight problem with one of the…

I had a slight problem with one of the straps and customer service was great at sorting it out.

11 August 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Noel, We’re glad our team could help get things sorted for you. Thanks for giving us the chance to make it right!

Rated 5 out of 5 stars

Good quality products

Good quality products. I’ve ordered on two separate occasions. Cannot fault them in any way. Would recommend.

20 August 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Andrea, Thank you for your continued support! We’re so glad you’ve had a great experience and truly appreciate your recommendation.

Rated 5 out of 5 stars

Really great service

Really great service. I originally ordered a larger band and Astra straps were great in helping me reorder and deliver the correct size. The quality is great and the band is comfortable!

16 August 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi B,H, thank you for your feedback. We’re pleased we could assist with getting you the right size and that you’re happy with both the quality and comfort of the band.

Rated 4 out of 5 stars

Easy to order

Easy to order, lots of choice

19 July 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Jan, thank you for sharing your experience. We’re happy to know ordering was simple for you and that you appreciated the range of choices available.

Rated 5 out of 5 stars

Product was exactly as described and…

Product was exactly as described and arrived in perfect condition.

6 August 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi, Thanks for your review! We’re happy to hear your order arrived in great shape and met your expectations.

Rated 5 out of 5 stars

Great service

Great service, delivered quick and the strap is exactly what I was hoping for.

15 July 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Najeeb, Thanks for your review! We’re glad you had a smooth experience and that the strap met your expectations.

Rated 5 out of 5 stars

Straps arrived on time and were very…

Straps arrived on time and were very well made!

31 July 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Ashley, Thanks for your review! We’re glad your order arrived on time and that you’re happy with the quality.

Rated 5 out of 5 stars

Watch strap was just as advertised true…

Watch strap was just as advertised true to size , fits perfectly and arrived quickly, would definitely recommend to family and friends and will buy from this company again .

25 July 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Jennifer, Thanks for your review! We’re glad you’re happy with the fit and delivery, and we truly appreciate your recommendation and support.

Rated 5 out of 5 stars

Excellent project

Great quality catch easy to use and, great colours. Excellent product

1 July 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Alison, Thank you for your review! We're glad to hear you're happy with the quality, ease of use, and color options of the watch band. If you ever need anything else or want to explore more styles, we're here to help!

Rated 5 out of 5 stars

Have purchased a number of straps from…

Have purchased a number of straps from Astra, been very happy with quality, delivery and comfort of wearing these straps. Prices are very competitive and you will be pleased with Astra straps quality and service.

20 June 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Chrys, Thank you for your continued support. We're pleased to hear that you've been satisfied with the quality, comfort, and overall experience with our straps. It's always great to know our products are meeting expectations. Should you need any assistance in the future, we're here to help.

Rated 5 out of 5 stars

Absolutely love the strap

Absolutely love the strap and easy to fit

28 June 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Sue, Thank you for your feedback! We're happy to hear you’re enjoying the strap and that the setup was quick and easy. It’s great to know the experience has been smooth for you. Let us know if you need any help in the future.

Rated 5 out of 5 stars

I’m really impressed with the quality…

I’m really impressed with the quality and design of the strap—it looks and feels amazing. The customer service was also excellent, making the whole experience even better. I’ll definitely be purchasing again!

18 June 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi Lj, Thank you for your feedback. We're glad the strap and service met your expectations. We appreciate your support and look forward to helping with your next order.

Rated 4 out of 5 stars

Would shop here again

Great selection, good prices. Decent delivery time and nicely packaged. Watch straps are great, only the watch screen protector is disappointing

5 June 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

HI Jessica, Thank you for sharing your thoughts. We're glad you liked the selection and straps, and we appreciate your comments on pricing and delivery. Sorry to hear the screen protector wasn’t quite what you expected—your feedback is noted, and we’ll look into it further. Let us know if there’s anything we can assist with.

Rated 5 out of 5 stars

Fast response good quality products

Fast response good quality products

19 June 2025
Unprompted review
astrastraps.co.uk logo

Reply from astrastraps.co.uk

Hi William, Thank you for your feedback! We're glad to hear you were happy with the response time and the product quality. If you need anything else, we're here to help.

Rated 1 out of 5 stars

too complicated to give a full refund ?

I ordered a number of items which I understood would fit my iPhone - all received, all lovely but far too small for my wrist. Contacted company straightaway and since then (two weeks ago) had several emails off them offering discounts to keep them. I have explained they are absolutely no use to me and I am surprised they are so unwilling to give a full discount - apparently it's too complicated (?) so I've given up and accepted but still waiting for confirmation of refund.

25 May 2025
Unprompted review

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