Ateex.Cloud Reviews 119

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I’ve been using Ateex for the past 3–4 years, and honestly, the experience has been amazing. Their server performance is consistently reliable, uptime is solid, and everything just works smoothly... See more

Company replied

Rated 5 out of 5 stars

I have been using Ateex for over four months now, and I haven’t faced any major issues so far. Whenever there was even a small problem, their team responded quickly and resolved it without delay. I’... See more

Company replied

Rated 2 out of 5 stars

I bought an vps 6 months ago amd epyc 48gb ram 8vcore and it was amd epyc 7 they told in offer price it was 1600 but when we bought and setuped panel I made my mc server in that for only 15 players t... See more

Company replied

Rated 5 out of 5 stars

We recently bought a dedicated server and whenever we have some problem in development the staffs were great, in just mins they would respond us back. Also their dedicated servers are affordable and w... See more

Company replied

Company details

  1. Gaming services

Written by the company

Ateex Cloud, founded in India on March 2, 2023, by Ashish Roy, strives to redefine hosting excellence. Our goal is to empower online ventures with top-quality servers and unmatched customer support, ensuring a seamless and reliable hosting experience. Ateex Cloud is a subsidiary company of AlareX.


Contact info

4.1

Great

TrustScore 4 out of 5

119 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

BEST HOSTING

BEST HOST EVER SEE
HANDLEING 100+ PLAYERS AT A TIME

IN 16 GB RAM SERVER NO LAGG

CAN HANDLE MAX 160 PLAYERS

23 October 2025
Unprompted review
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Reply from Ateex.Cloud

Dear,

Thank you for the glowing review! We are excited to hear that your 16 GB RAM server is performing so well under heavy loads.

Providing lag-free hosting that can handle 160+ players simultaneously is exactly what we strive for at Ateex Cloud. It’s great to see your community thriving on our infrastructure!

We appreciate your support and look forward to continuing to host your growing community.

Best regards,
Team Ateex

Rated 5 out of 5 stars

I am using this Host from many months…

I am using this Host from many months and it's too good

9 September 2025
Unprompted review
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Reply from Ateex.Cloud

Dear,

Thank you so much for your kind words! We are incredibly happy to hear that you have been enjoying Ateex Cloud for several months now.

There is no better compliment than a long-term customer who is satisfied with our service. We are committed to providing you with the same "too good" experience for many more months and years to come!

Thank you for choosing us as your hosting partner.

Best regards,
Team Ateex

Rated 1 out of 5 stars

Vps performance is like shit always…

Vps performance is like shit always lagging no staff's support

3 October 2025
Unprompted review
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Reply from Ateex.Cloud

Hi SINCE ARMY,

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We strive to provide reliable VPS performance and responsive support, and it’s clear we fell short in your case.

We would like to investigate this further to resolve the issues you’re facing. Please reach out to our support team at with your VPS details so we can assist you directly and improve your experience.

Thank you for your feedback—it helps us serve our customers better.

Best regards,
Team Ateex

Rated 5 out of 5 stars

Great DDoS Protected Servers And Great…

Great DDoS Protected Servers And Great Service

5 September 2025
Unprompted review
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Reply from Ateex.Cloud

Hi XPLR,

Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with Ateexcloud. Your kind words mean a lot to us and motivate our team to keep delivering the best service possible.

We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out!

Warm regards,
Team Ateexcloud

Rated 1 out of 5 stars

Extremely Unprofessional – Avoid Ateex.Cloud at All Costs

Extremely Unprofessional – Avoid Ateex.Cloud at All Costs

My experience with Ateex.Cloud has been nothing short of disastrous. After signing up for their “Ryzen” hosting, I was shocked to find they actually use outdated Intel Xeon CPUs, not what they advertise. Support is practically non-existent—my tickets and emails were ignored for days. When I complained, they suspended my account without warning and refused any refund.

Server downtimes were frequent, sometimes lasting hours, and I even lost my server data once with no explanation or compensation. Attempts to get help on Discord were met with rude responses or bans. Ateex.Cloud claims to be linked to “AlareX,” but there’s no proof this company is even real.

To make matters worse, their business isn’t properly registered and seems connected to shady extensions or cracked software. The service is extremely slow (I/O speeds are terrible, sometimes just 1MB/s), and it’s obvious they’re overselling their servers.

I would not recommend Ateex.Cloud to anyone save your money, time, and data by choosing a reputable provider instead.

22 August 2025
Unprompted review
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Reply from Ateex.Cloud

Hello Parth,

We take all feedback seriously, but after a thorough review, we can confirm that the claims made in this review are false. Ateex.Cloud is fully operational, uses the hardware as advertised, and maintains a legitimate.

Our support team responds promptly to all genuine tickets and inquiries. Any account suspensions are done only after proper investigation and in accordance with our terms of service. We take data security and uptime seriously, and all servers are monitored to ensure reliable performance.

We encourage users to reach out directly to our support team for any issues rather than relying on unverified claims. Misleading reviews like this can harm our reputation and confuse prospective customers.

Thank you,
Team Ateex

Rated 1 out of 5 stars

Support team is not good

Support team is not good, bunch of amateurs, inexperienced people. Won't recommend buying from here, not for expert usage. It also looks like they resell pterodactyl addons and also use leaked pterodactyl extensions on their panel. I wish I could've attached proofs here. Only use them if you want your data on the next data breach. They're not even a registered business. They say they are a subsidiary of "AlareX" but nothing like that exists in real life, misleading customers and viewers. The owner uses abusive language and suspends server when talking against them, this is not at all how any good business behaves.

22 July 2025
Unprompted review
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Reply from Ateex.Cloud

Hello Subhash,

Thank you for taking the time to share your feedback. We are very sorry to hear about your negative experience and appreciate the opportunity to address your concerns.

First, we want to clarify that we do not and will never use leaked or unauthorized software. All our services are built on licensed, industry-standard platforms, and customer data protection is a top priority. We take all measures to ensure the security and reliability of our systems.

Regarding your comments about our support team, we understand that sometimes communication may not meet expectations, and we sincerely apologize if our service did not meet your needs. We are actively investing in additional training and resources to improve the quality of support for all clients.

We would also like to clarify that our business is legitimate and committed to transparency. Any references to partnerships or affiliations are made in good faith, and we welcome verification by any customer. Our goal is always to operate professionally and responsibly.

We regret if you ever felt mistreated or disrespected. That is not how we conduct business, and we are reviewing internal processes to prevent such experiences in the future.

As we already requested via Trustpilot, the email you provided is not matching our records. We kindly ask you to share accurate information so we can verify your account and assist you properly. This will allow us to investigate your concerns thoroughly and provide the assistance you need.

We value all feedback, even when critical, because it helps us improve. Our priority is to ensure a secure, professional, and reliable service for all our customers. Thank you again for bringing your concerns to our attention.

Best regards,
Team Ateex

Rated 2 out of 5 stars

paid server very slow and the owner is…

paid server very slow and the owner is quite rude

1 July 2025
Unprompted review
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Reply from Ateex.Cloud

Hi strikerra,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn’t met expectations.

We’re actively working to improve server performance and ensure better customer support. If you’re still facing issues, please don’t hesitate to reach out to us — we’re here to help.

You can contact us via:
📨 Ticket Desk: from your billing account
💬 Live Chat: on our website
💻 Discord: https://discord.gg/ateexcloud

We’d love the chance to make things right and give you the service you deserve.

Best regards,
Team Ateex

Rated 1 out of 5 stars

will not even give 1 star on this

will not even give 1 star on this, very bad hosting!
Here is why?
Go to their uptime page and check for ram/cpu usage they are using swaps+ they are overlocated machines!
I've a full proof on me! if you want kindly contact me!

17 July 2025
Unprompted review
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Reply from Ateex.Cloud

Dear Random,

We're truly sorry to hear about your experience and appreciate your feedback.

At AteexCloud, we take performance and transparency seriously. Regarding your concerns:

Swap Usage: Swap is enabled on all machines as a fallback to prevent unexpected crashes. It does not necessarily indicate overloading.

Overallocated Nodes: We do not practice aggressive overselling. All our plans are carefully monitored, and resources are dynamically balanced to ensure optimal performance.

Uptime & Monitoring: Our uptime status page is publicly accessible to ensure transparency. We encourage anyone to review it.

If you have valid evidence or logs, we would be more than happy to investigate this thoroughly. Please reach out to us directly via support@ateex.cloud or open a ticket through your client portal.

We are committed to resolving issues and improving continuously. Your satisfaction matters to us.

Best Regards,
Team Ateex

Rated 1 out of 5 stars

Very bad at supports

Very bad at supports

23 April 2025
Unprompted review
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Reply from Ateex.Cloud

Hi A USER,

Sorry to hear that. If you're facing any issue, feel free to contact us through:
• Discord ticket
• Our website support section
• Or email us at support@ateex.cloud

We’re here to help and will make sure your issue gets resolved.

Kindly regards,
Team Ateex

Rated 1 out of 5 stars

1MB/s IO limit

Apparently, they think 1MB/s IO limit for webhosting is completely normal.
Bought webhosting 2-3 months ago it was fine and i could upload files with full speed of my internet(100Mbps).
Checked again on 20-02-2024 and saw max upload speed of 100-120 kbps. Turned out they limited the IO limit to 1MB/s in cPanel and saying its completely normal for any use case.
Can you believe it 1MB/s in this age.

Suggest you go for some trusted providers instead.

Update : (22-02-2025)
They suspended my account for reporting this without any refund and notification.

20 February 2025
Unprompted review
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Reply from Ateex.Cloud

Dear Shaikh,

We appreciate your feedback and would like to clarify that the hosting plan you purchased clearly includes a 1MB/s I/O limit, as specified in our service details. Our records indicate that during your communications with our support team, you referred to our service as a scam and used language that was disrespectful towards our team members. Due to this behavior, your account was suspended in accordance with our policies on respectful communication.

We remain committed to providing transparent and reliable service and encourage constructive dialogue. Should you wish to discuss your concerns further in a respectful manner, please feel free to reach out to us directly.

Sincerely,
Team Ateex.Cloud

Rated 5 out of 5 stars

Good hosting ...

22 January 2025
Unprompted review
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Reply from Ateex.Cloud

Hi Rahul,

Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with Ateexcloud. Your kind words mean a lot to us and motivate our team to keep delivering the best service possible.

We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out!

Warm regards,
Team Ateexcloud

Rated 1 out of 5 stars

bad hosting hey sell abused vps of ovh…

bad hosting hey sell abused vps of ovh bad experience

1 December 2024
Unprompted review
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Reply from Ateex.Cloud

Dear Roushaan Gaming,

Thank you for your feedback however, we would like to clarify that we do not sell VPS from OVH. Rather, we use OVH IPs as part of our infrastructure to deliver a reliable and secure service to our customers.

Should you have experienced any service issues in particular, we would like to help fix it; please go ahead and write to us directly at support@ateex.cloud or visit ticket.

We appreciate your Feedback and will be working hard to ensure that you as a client do not ever face this situation again

Best regards,
Team Ateex

Rated 1 out of 5 stars

Just a scam.

4 January 2025
Unprompted review
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Reply from Ateex.Cloud

Dear STOKMEN,
It saddens me that this is how you feel. Ateexcloud will always strive to ensure great reliability in service and customer support for every client.

After checking our records, we do not recognize you to be a customer with us. If you have had an issue, a further explanation would allow us to swiftly correct that for you. Please, get in touch with us on support@ateex.cloud or discord ticket.

Sincerely,
Team Ateexcloud

Rated 1 out of 5 stars

Absolutely scam if you wan't hosting…

Absolutely scam if you wan't hosting don't buy from here laggy server
Rude owners
Only Upi

13 November 2024
Unprompted review
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Reply from Ateex.Cloud

Dear NotArYt,

We are sorry to learn of your experience. Ateexcloud takes its claims as a hosting provider very seriously.

Allow us to explain that we are a bonafide hosting provider providing multiple payment methods, including UPI, PayPal, and credit/debit cards, for a transparent and safe environment for our consumers.

Our free server can be lag anytime due to load but our paid service not.

If there were any issues with your server, do contact our support at support@ateex.cloud, and we would work with you to resolve them without delay.

We are at your service because you, the customer, are our priority.

Best,
Team Ateexcloud

Rated 1 out of 5 stars

Worst hosting ever scamming people no…

Worst hosting ever scamming people no customer support at all tried to scam their own website developer named debargha useless and untrusted hosting

31 October 2024
Unprompted review
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Reply from Ateex.Cloud

Hi Harsh,

I understand you're upset, but please keep in mind that this platform is for reviewing Ateexcloud's services. Sharing personal attacks or unrelated comments isn't helpful to anyone.

If you have specific issues with Ateexcloud, please provide details about your experience. This will help others make informed decisions.

If you need assistance with your issues, I recommend contacting Ateexcloud's customer support directly.

Best regards
Team Ateex

Rated 1 out of 5 stars

scamm

its bad
so scamm even his mom cant afford his balls

11 August 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy vps form ateexcloud......it was a scam...also don't buy Minecraft server they will tell you they have ryzen 9 ryzen 7 but they only have amd epcy and Intel xeon

Don't buy vps form ateexcloud......it was a scam they scammed......I have paid money for ryzen 9 vps and after 12 days I have check the specs by cmd....it was Intel xeon processor......they will never help on anything after payment......they ignored me for 1 week....server down many times.....now he banned and blocked me he will tell u used null theme or hacking or something else issue will be said by him......and your vps will be off

31 July 2024
Unprompted review

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