I ordered a ice bath. It never arrived. I emailed and they ignored all my messages. I see plenty of reviews confirming the same - scam company - do not purchase from this site. I checked... See more
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Don’t buy anything from this company they are a scam ! No package received. No refund. Had to threaten with legal action to get response from customer support. Ordered on 15th December, replacement pa... See more
Item recieved promptly after ordering (placed order 28/11/22 and recieved by 6/12/22), extremely well packaged and fair pricing. Follow up emails re: order received and dispatched were also much ap... See more
Bought the 420l ice bath in August 2024, 12 month warranty, sprung a leak recently. Emailed help@athlefix and got a prompt response from Joe R acknowledging the issue and requesting video evidence so... See more
Company details
Written by the company
Athlefix Pro is a revolutionary professional-grade deep tissue percussion massager that has been clinically proven to relieve aches and pains naturally. Athlefix Pro Allows the body to revitalise itself and destress anywhere and everywhere. 30 Speeds - 3500RPM, Advanced Sound Insulation, 6 Hours Run Time & LCD Screen.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- support@athlefix.co.uk
- athlefix.co.uk
Hasn’t replied to negative reviews
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Brilliant value
Brilliant value, I got 2 for the price of 1. I bought this for my daughter who has trouble with her neck after suffering whiplash years ago. She has treatment with a massage gun at her chiropractor's and find it helps immensely so I can save her some money. I also go to the same chiropractor and have had treatment with a very similar gun which again will save me money. It's lightweight and very easy to use and gives quick relief. With varying strengths of massage it's easy to pick how hard or soft you want it to be.
Arrived very quickly and would recommend.
Still awaiting refund
Been waiting weeks for my refund. Product received with no charging lead or instructions. Now spoken to my bank who’ll now intervene, thankfully! Anyone who has paid via a credit card which I should have done, speak to them ASAP and specifically request a “chargeback” urgently and your money will be reinstated within minutes and the chargeback fee will be sent to the company. Many thanks
Product broken and no email confirmation of order or return policy
The item broke within the first 5 minutes of using it. I never received a confirmation email for my order, so I have no order number or how to return details. The only email I received was the amazon delivery notification. On the plus side it did arrive quickly and for the 5 minutes it worked it seemed OK!
I never received my order
2 weeks later still not got my order
Never recieved
Order was never recieved by Royal Mail after 2 weeks, I emailed athlexfix twice to try and sort the problem but they never responded to either email, very pour service definitely would not recommend
Thank you for sending a replacement for…
Thank you for sending a replacement for the one that broke. We greatly appreciate it
This company is a SCAM
This company is a SCAM
Money taken
No product delivered
No answers to any enquiry
BEWARE
very quick delivery
It is 10 days since I ordered the…
It is 10 days since I ordered the product and the only tracking information I can get from Royal Mail is that Athlefix have dispatched the product to them to ship to me. Your website said 2-4 days for delivery. If I had known it would take so long I would have shopped locally.
Not received,don't buy
Not received, ordered from an Irish website but being shipped from the UK. Website now under construction
I haven’t revived my order.
Don’t buy anything from this company…
Don’t buy anything from this company they are a scam ! No package received. No refund. Had to threaten with legal action to get response from customer support. Ordered on 15th December, replacement package apparently sent on 15th of January, haven’t received either package a month and a half later. All round terrible experience please do not purchase you will not get product and will lose your money !
Very prompt delivery
Very prompt delivery. Can’t comment on performance of device as bought for a friend
order did not come complained second…
order did not come complained second order did not arrive gone to Paypal for money refund in resolution center and they have not bothered to email or contact any of us very disappointed.
Still not received my order that was…
Still not received my order that was placed on the 11th of January
Package Not Arrived
I still have not received my order 2 wks later.
1-2 business days delivery was advertised.
I am waiting for feedback on my order
I haven't received anything
I haven't received anything. I tried to contact customer service twice. No reply. Is it a scam?
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