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Atlas For Men France Reviews 

54,093
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Tried to place order. Added products to order. Created account then tried to check out and the process would not complete. Checked and rechecked that all fields were completed correctly. When attemp... See more

Company replied

Rated 2 out of 5 stars

It has taken a week for you to despatch my order and I was not even informed that it had been sent. Pity you don't deliver as quick as you take the payment. Will never use again.

Rated 5 out of 5 stars

Très surprise que atlas for men m'appelle suite à mon avis sur un article où j'étais déçu... Merci de votre geste commercial

Company replied

Rated 5 out of 5 stars

soucis sur un lot de tee shirts... suite a ce coup de telephone probleme regle immediatement... quelle surprise.... bravo a atlas for men.

Company replied

Company details

  1. Men's clothes shop

About Atlas For Men France

Written by the company

Atlas For Men est une marque française créée en 1999. Très vite elle s'est imposée comme la marque des explorateurs nature, amateurs et passionnés. Les vêtements homme Atlas for Men, au style authentique et intemporel, allient liberté de mouvements, confort et résistance. 

Nos collections, inspirées des grands espaces, sont adaptées aux besoins de tous ceux qui souhaitent profiter pleinement de leurs activités extérieures, en toute liberté.

Leurs points forts :

  • des coupes confortables et fonctionnelles
  • un style intemporel,
  • un excellent rapport qualité/prix
Avec des matières douces et chaudes en hiver, légères et fluides en été, nos vêtements homme (parkas, doudounes, polaires...) et accessoires outdoor, sont agréables à porter et faciles à entretenir. Nos vêtements femme sous la marque Atlas For Women, font la part belle aux tenues confortables et élégantes. Avec des prix imbattables et des grandes tailles jusqu’au 5XL (toutes les tailles au même prix) nous invitons chacun d’entre-vous, peu importe sa taille ou son portefeuille, à vivre pleinement ses aventures, petites ou grandes, proches ou lointaines !

1 2 3 5 6

VOTRE SATISFACTION, NOTRE PRIORITÉ

TOUS NOS SERVICES TAILLÉS POUR VOUS

TOUS NOS SERVICES TAILLÉS POUR VOUS
Paiement sécurisé, Règlement en 3 ou 4 fois sans frais, Livraison offerte dès 49€ et Retours sous 100 jours

Contact info

Promotion box for Atlas For Men France

NOUVELLE COLLECTION

Les indispensables de la saison à petits prix !

3.9

Great

TrustScore 4 out of 5

54k reviews

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3.9

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(54,093)

794 reviews in the last 12 months

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Rated 1 out of 5 stars

truly dreadful

truly dreadful, ordered a jacket 10 days ago, Hermes still waiting for it, do not use this company., should be expected, a French company, rubbish, in contrast, Amazon same day delivery or next day..ooh and 14 days later Hermes are still waiting delivery to their collection point, awful company, useless

14 November 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Antony, we’re sorry to read your comments and would like to apologise for any inconvenience we are causing. If you would be kind enough to pass on any contact details at aude@atlasformen.fr we would gladly contact you to get this matter resolved. Best regards, Aude@Atlasformen

Rated 1 out of 5 stars

Returned a puffer jacket on the…6' 10 ,10

Returned a puffer jacket on the 6'10'2019 for a smaller size after umten phone calls still not received the jacket.This company should be took too court and closed down.Iam close to going down to their head office but i no i will end up. Jail,get the sorted by next week or I will but you on T V program.Mr Williams

9 November 2019
Unprompted review
Rated 1 out of 5 stars

Nobody in this company appears to have a clue

Nobody in this company appears to have a clue, the courier Hermes is also a waste of time, it takes weeks for them to return packages & if they arrive the returns team fail to record them or update the records.
After many phone calls costing a fortune, I am still getting money demands from Atlas complete with multiple £10 Dunning charges on it & now have their final demand. This is despite them confirming by email email that I owe nothing.
I finally spoke to a "manager" who confirmed would definitely call me back last Tuesday but of course he didn't. He also said he didn't care what I put on social media about Atlas, so far I have refrained but my patience is very thin

2 November 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Nigel, we would like to apologise for any delays in getting this matter looked into but can confirm the Dunning has been suspended and Mr Sankey will receive no further letters. Our support Team is investigating this account as previously advised and we will be contacting Mr Sankey to get resolved to his satisfaction. Best regards, Aude@Atlasformen

Rated 1 out of 5 stars

Waited ages on the line when I got…Poor Service

Waited ages on the line when I got through the person on the other end put the phone down
(At 13 pence a minute no joke)

16 October 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello Mr Chopper, we apologise for this problem. If you could kindly get in touch at aude@atlasformen.fr, providing your customer and telephone numbers, our customer service team will get back to you shortly. Have a great day. Aude@Atlasformen

Rated 1 out of 5 stars

Ordered 4 items from this company in…

Ordered 4 items from this company in early July and after waiting an age for delivery 3 items were sent but one was too big so returned it.
Paid up front by cheque for all of the items and they refunded for the
One item they didn't have.They then sent another jacket but it was still too big so returned again.However 6 weeks later jacket still hasn't arrived so contacted them and they have said that I have received and signed for this item.This is not true so I sent them details of the cheque so that they could trace it but now they just keep fobbing me off .They owe me money and more or less accused me of stealing a jacket.I am appalled at this ,I intend to report this to trading standards I am so upset.

28 September 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Pamela,
Thank you for taking the time to leave a review.
We are very sorry to hear this, and would like to apologise for the complications with your order. We will be investigating this issue to ensure that it does not happen again.
In the meantime, if you could very kindly provide us with your customer and telephone numbers by sending an email to aude@atlasformen.fr, we would be more than happy to look into this to ensure that you are correctly refunded for each item that you returned or did not receive.
Thank you for patience.
Best regards, Aude@Atlasformen

Rated 4 out of 5 stars

gros problemes avec colis prive

gros problemes avec colis prive, apres intervention d'Atlas for men colis recu tres rapidement
Merci

2 July 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Bonjour Cher Client, nous avons bien pris note de message et sommes ravis que tout soit rentré dans l'ordre. Vous souhaitant une excellente journée. Aude@Atlasformen

Rated 1 out of 5 stars

I can’t get into your website even…dissatisfied customer

I can’t get into your website even after I have registered why.

14 May 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hi Henry,
Thank you for your message. I’m sorry to hear that you were unable to access our website. If you wouldn’t mind sending me an email at aude@atlasformen.fr, stating your customer and telephone numbers, I would be more than happy to check that your account is up and running, and ensure there are no technical problems on our side.
Thank you for your patience,
Aude@atlasformen

Rated 1 out of 5 stars

Waste of Time

What a dreadful Company. Ordered a jacket which took ages to arrive and when it did the sleeves were at least 10 inches too long, no exaggeration. Returned it for a refund and after a month still no sign of a refund via PayPal. Contacted the Atlas number which is unobtainable! So, tried to contact them by speaking with guy on the ordering line who said he could help. After a frustrating lengthy phone call, he said he’d found my account and that the money would be in my account in minutes. I reported my concerns to PAYPAL as of course, there is no refund in my PayPal account. Don’t waste your time with this Company.

4 May 2019
Unprompted review
Rated 1 out of 5 stars

In the UK so not sure if this is the…

In the UK so not sure if this is the right place to place review but it is the same company but avoid at all costs. Placed a order with the promise of a free watch when you input the code for the free watch it wont let you have it as its not available in the UK why then send a leaflet to households in the UK with this offer on. Chased Wednesday to say my parcel had not arrived after over a week after ordering was advised to track it. Hermes had stated they had delivered it but this is not the case. Went back to Atlas and asked them to investigate and have heard NOTHING at all shocking customer service. Have requested a refund as luckily I paid with Paypal although this has not been processed. I would advise against ordering from them at all!!!!

26 April 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello Lynn,
I’m sorry to hear about the problems you experienced with your order from us. Customer service and satisfaction is our top priority, so we’ll be sure to take into account your review in order to improve customer experience in the future. I would, of course, be more than happy to look into your order to ensure that it is on its way, or that you receive your refund. To do this, it would be a great help if you could kindly send an email to aude@atlasformen.fr, stating your customer and telephone numbers. Thanks in advance, and have a lovely day.
Aude@atlasformen

Rated 5 out of 5 stars

Excellent value for money

Never heard of this company until I received a leaflet in with a news paper, thought I would take a look, they have some really good quality clothing, have had two orders from them now and received a free gift both times, delivery is quick, pricing is great. highly recommended.

24 April 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hi Ashley,
Thank you so much for your kind review. We’re delighted that you were pleased with your purchases from us! Our next catalogue will be out soon, so don’t forget to check your letterbox! We look forward to hearing from you again. Have a lovely day.
Aude@atlasformen

Rated 1 out of 5 stars

Rubbish company

Was told on the 15th April 2019 by Gill my parcel was with Hermes well don’t believe this as our Hermes courier says not, unable to access the website to track parcel and unable to speak to anyone on the telephone (no reply from them) and they have the audacity to terminate the call my first order placed was nothing but trouble due to the call handlers error won’t be ordering again

23 April 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hi Gibbo,
I’m sorry to hear that you’ve had trouble with the delivery of your parcel. If you could kindly send me an email at aude@atlasformen.fr, stating your customer and telephone numbers, I would be more than happy to look into this, in order to find the whereabouts of your parcel asap.
Have a lovely day.
Aude@atlasformen

Rated 1 out of 5 stars

I purchased a ladies trouser and top…

I purchased a ladies trouser and top set. The sizing was well wrong, so I returned it via Hermes. I then sent Email to find out where refund is, and have received no response. I then called every number on the back of the invoice, and not one of them answered.Even the number which would probably cost me more than my refund, by the time they ever answer.
I buy many items mail order, and have never experienced such a lack of customer service. Never Again

2 April 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello Vivienne, i’m sorry to hear about the sizing error in your order. If you would kindly send me an email at aude@atlasformen.fr, stating your customer and telephone numbers, I would be more than happy to look into this and ensure that your refund is on its way. Thank you.
Have a great day. Aude@atlasformen

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
I Bought a coat and after a few months the zip broke.I contacted them and was told because it is outside the 30 day returns policy then I am not entitled to an exchange or refund.Have they not heard about the sale of goods act? I WILL be taking this further.

12 March 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hello Stephen,
I’m sorry to hear about this. I’ve just spoken to our customer service team and they don’t seem to have a trace of this issue. Of course, we would be more than happy to replace this item for you asap, and a member of our team will be in touch shortly.
Have a great day.
Aude@atlasformen

Rated 1 out of 5 stars

Do not order anything from this rip off…

Do not order anything from this rip off company. Ordered 3 pair of jeans and sent 1 pair back because they sent the wrong size, despite numerous e mails they fail to give me any form of answer.
I bet i will now get their standard stock reply the same as the others who have a grievance with this terrible company. I have already sent an e-mail to head company in France along with my customer number and phone 4 days ago. Told you i would get a standard stock answer. Update: Someone got in touch with me full of apologies and arranged to send me another pair of jeans the right size. Jeans came today and they are exactly the same as the original pair which is 32" Leg instead of 34" . I have given up on the company, they can keep my money and i will give my short jeans to a charity shop

22 February 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hi Jeff, I’m sorry to hear that the sizing error in your order has not yet been resolved.
I would be happy to take a closer look at this to ensure that a solution to this problem is found. I would appreciate if you would send me an email at aude@atlasformen.fr with your customer number and telephone number. Have a great day. Aude@atlasformen

Rated 5 out of 5 stars

Decent quality at good prices

Just placed another order with them. Had no problems at all. Clothes are decent quality, fairly priced and I like their styling. They have some great offers and free gifts if you take advantage of the promotions.

14 February 2019
Unprompted review
Rated 1 out of 5 stars

Idol Promises from this Company

I have contacted this company on numerous occasions and was informed I would not have to pay postage due to their error and what a surprise £3.99 has not been refunded . If they do this with everyone think how much monies they are making.

6 February 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Hi Bob,

Thank you for review. I’m sorry to hear that you have not received your refund for the postage fees yet.

I would be happy to look into this for you and check that the refund is indeed on its way. Kindly send an email stating your customer number and telephone number to aude@atlasformen.fr

Despite the refund issue, I hope you were happy with your Atlas For Men order!

Have a great day.

Aude@atlaformen

Rated 1 out of 5 stars

Atlas for Men Patagoni waterproof walking boots

I ordered from Atlas for men a pair of Patagonia waterproof walking boots on the 31st of October. These took over a week to arrive and one of the lace eyelet loops pulled out whilst trying on for the first time these where returned and 2 weeks later a replacement pair arrived. Now 6 weeks later they are worn out, both soles and heels, also the innersole have stectched, the uppers are splitting in over 8 places. I have tried to contact Atlas for Men,sent photos and received an email telling me my answer would be found in their FAQ. These walking boots were not fit for purpose being neither waterproof or sturdy. My number is 07716495117

6 January 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Customer, thanks for contacting us. We are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 2 out of 5 stars

Ordered ONE pair of shows on the 21st…

Ordered ONE pair of shoes on the 21st of December, since than nothing has shown up?????

5 January 2019
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Customer, thanks for contacting us. We are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 1 out of 5 stars

never heard of the company,wish I’d not used.

Placed an order in September, which was actually delivered within 2 weeks. All was cheap looking, but reasonable except for a couple of things: a ladies printed T shirt had a 50cm gap in the sleeve, which required finishing off with some stitching, a pair of socks had two holes, which again were sewn. The sports socks looked reasonable, but developed a hole on the third use (after 2 washes).
I advised the company of the faults on delivery, but they never even acknowledged my e mail.
I even put on a review which seems to have vanished. Would I use them again. No! If I want cheap throw away clothing, there are other companies around which are far cheaper, and indeed better quality.

31 December 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Customer, thanks for contacting us. We are sorry for the inconvenience. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

Rated 1 out of 5 stars

I wouldn't even give 1 star only it…

I wouldn't even give 1 star only it won't let me give zero. I ordered two items 7 weeks ago and paid by cheque. They have taken the money out of my bank, still no sign of the items. I've phoned several times and each time they say the order has been processed and dispatched and nothing has arrived. Going round in circles every time, so they've robbed my money and haven't delivered any goods. Don't order from them!!!!

7 December 2018
Unprompted review
Atlas For Men France logo

Reply from Atlas For Men France

Dear Customer, thanks for contacting us. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen

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