Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more
Company replied
Returning to Atom after a 7 year break. Very easy to open a new savings account, though I had to use a new email address as the old one didn't work. I'm very impressed with the app, great security fe... See more
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Great customer service every time I call and need assistance. The staff are always friendly, helpful, and willing to go the extra mile to help. The app is very easy to use, and there is a good range o... See more
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Company details
- #1 of 49 best companies in Bank
- #27 of 108 best companies in Financial Institution
- #6 of 24 best companies in Mortgage Lender
- #1 of 4 best companies in Private Sector Bank
- #2 of 19 best companies in Savings Bank
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
21k reviews
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Easy and straightforward app
21 July 2026
Reply from Atom bank
We're so happy to hear you found our app easy and straightforward to use! Thank you for taking the time to leave a 5-star review.
Reply from Atom bank
We are so happy to hear that you found our assistance with your investments to be competent. Thank you for your positive feedback!
Money transfer
Made the mistake when setting up a fixed saver with money from the savers account. The system transferred the money from the savers account to our linked bank account. I then had to transfer the money from that account back to the fixed savers account
13 July 2026
Reply from Atom bank
We appreciate you taking the time to share your experience with us. We understand that the transfer process was not as straightforward as you expected, requiring an extra step to move funds back to your fixed saver. We are always looking for ways to improve our services and your feedback is valuable in helping us refine our processes.
Good interest rates and I've never had…
Good interest rates and I've never had a problem with the bank
17 July 2026
Reply from Atom bank
We're so glad you appreciate our good interest rates and have had such a positive experience with us. Thank you for your wonderful feedback!
Reply from Atom bank
Thank you so much for your 5 star review!
Reply from Atom bank
We're so happy to hear that you found the account setup and fund transfer process straightforward. We appreciate your positive feedback!
Competitive Fixed Interest Rate
Competitive interest rate on fixed term saver. Very quick and easy to open in Atom's App. Recommended experience.
16 July 2026
Reply from Atom bank
We're so pleased you found our fixed term saver to have a competitive interest rate and that opening it through our app was quick and easy! Thank you for your recommendation and 5-star rating.
Reply from Atom bank
We are so happy to hear that you have had such a positive experience with us! We truly appreciate your kind words.
I would happily rate 5 star but for the…
I would happily rate 5 star but for the impossibility to print account details without contacting help
21 July 2026
Reply from Atom bank
We appreciate your positive feedback and are glad you enjoyed our service. We understand your concern about printing account details and are actively working to improve this process for our users.
Reply from Atom bank
We are so pleased you find our fixed-rate savings excellent and our app extremely easy to use. Thank you for your wonderful 5-star review!
Would recommend
Very easy and quick to open. Clear communication throughout. Good interest rate.
15 July 2026
Reply from Atom bank
We're so glad you found the account opening process easy and quick, and appreciate your positive feedback on our communication and interest rates!
Quick and easy application
Quick and easy application, great customer service and good interest rate. Very happy with Atom
17 July 2026
Reply from Atom bank
We're so pleased you found our application process quick and easy, and appreciate our great customer service and interest rates. Thank you for your wonderful feedback!
Very easy to use
Very easy to use . 100 percent confident in reliability and overall best interest rates .
9 July 2026
Reply from Atom bank
We're so glad you find our service easy to use and feel confident in our reliability and excellent interest rates. Thank you for your positive feedback!
Reply from Atom bank
Thank you so much for your 5 star review!
Excellent
Ease of access, simplicity of transaction, user friendly app and chatline that actually responds
19 July 2026
Reply from Atom bank
We're so glad you found our app user-friendly, transactions simple, and our chatline responsive. Thank you for your positive feedback and the 5 stars!
Super easy app
Super easy app; competative rates; note: fixed rate product limit lower than FSCS limit.
21 July 2026
Reply from Atom bank
We're glad you found our app easy to use and our rates competitive. We appreciate your feedback regarding the fixed rate product limit.
Reply from Atom bank
We're happy to hear that you found our service easy, quick, and simple. We appreciate your positive feedback.
easy to set up and use so far!
20 July 2026
Reply from Atom bank
We are so pleased to hear that you found the setup and usage straightforward! Thank you for sharing your positive experience with us.
EXCELLENT APP BASED SAVINGS PLATFORM
The ATOM bank app is easy to navigate and they offer good rates of interest. On maturity, ATOM are punctual when paying out interest earned on savings. Likewise, it is easy to deposit savings with them and the correspondence between ATOM and customer is excellent. Highly rate ATOM as an app savings platform.
21 July 2026
Reply from Atom bank
We're so pleased to hear you find our app easy to navigate and appreciate our interest rates and prompt payouts. Thank you for your excellent feedback!
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