Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more
Company replied
Returning to Atom after a 7 year break. Very easy to open a new savings account, though I had to use a new email address as the old one didn't work. I'm very impressed with the app, great security fe... See more
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Great customer service every time I call and need assistance. The staff are always friendly, helpful, and willing to go the extra mile to help. The app is very easy to use, and there is a good range o... See more
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Company details
- #1 of 49 best companies in Bank
- #27 of 108 best companies in Financial Institution
- #6 of 24 best companies in Mortgage Lender
- #1 of 4 best companies in Private Sector Bank
- #2 of 19 best companies in Savings Bank
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
21k reviews
Asks customers to review
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Atom is very easy and clear to use.
18 July 2026
Reply from Atom bank
We're so glad you find Atom easy and clear to use! Thank you for your fantastic feedback and 5-star review.
Reply from Atom bank
We are so pleased to hear that setting up your Easy Access ISA was a very easy and efficient process for you! Thank you for sharing your positive experience.
A customer for a few years
A customer for a few years. A great secure app with good usability and functionality for investments. Recommend.
21 July 2026
Reply from Atom bank
We are so pleased to hear that you've been a customer for a few years and that you find our app secure, usable, and functional for investments. Thank you for the recommendation and the 5-star review!
Reply from Atom bank
It's wonderful to hear you're enjoying the app and finding our rates to your satisfaction! We appreciate you sharing your thoughts on joint accounts, fingers crossed we see them one day!
Easy to use web site
Easy to use web site. They keep you informed regularly
Good interest rates.
21 July 2026
Reply from Atom bank
We're so glad you found our website easy to use and appreciate being kept informed regularly, along with our good interest rates! Thank you for your feedback!
Reopened an account with no problems
Reopened an account with no problems. I must say the communication from yourselves has been even excellent. No problems so far ….. would recommend!
21 July 2026
Reply from Atom bank
We're so pleased to hear you had no problems reopening your account and that our communication has been excellent. Thank you for your recommendation!
Reply from Atom bank
We're so glad you found our transactions easy to understand. Thank you for taking the time to share your positive feedback with us!
Easy to setup accounts
21 July 2026
Reply from Atom bank
We're happy to hear that setting up accounts was easy for you. We appreciate your positive feedback!
Excellent online financial product provider
Easy to use app with clear instructions when products are due to mature. Rates remain better than some of the bigger High Street banks.
Overall I've been very impressed with their products and ease of reinvestment during my time as a customer.
Long may it continue
21 July 2026
Reply from Atom bank
We're so pleased to hear you find our app easy to use and our instructions clear! It's wonderful that you've been impressed with our products and the ease of reinvestment. We appreciate your kind words.
Easy and user friendly website
Easy and user friendly website. Simple to navigate. Good savings rates.
15 July 2026
Reply from Atom bank
We're so pleased you found our website user-friendly and easy to navigate. Thank you for your positive feedback and for appreciating our savings rates!
Reply from Atom bank
We're so pleased you found everything straightforward and that your balance updated quickly. Thank you for your wonderful 5-star review!
Easy to access online
Easy to access online, no long winded process to get what you want. Would recommend
20 July 2026
Reply from Atom bank
We're so glad you found our online access easy and straightforward. Thank you for your recommendation and positive feedback!
Reply from Atom bank
We are so glad to hear that you found our product easy to use and that you are seeing decent returns. We appreciate your positive feedback!
Good to deal with
Joined to get a better interest rate. After a while it fell as most do. Sticking in there for now. No complaints
21 July 2026
Reply from Atom bank
We appreciate you sharing your experience with us. We understand that interest rates can fluctuate, and we're glad you're choosing to stay with us.
Good service
No criticism at all snd always receive updates and information that is very hellful
21 July 2026
Reply from Atom bank
We're so happy to hear that our updates and information are helpful to you! We truly appreciate your kind words.
I've been with Atom bank for a few…
I've been with Atom bank for a few years now, and I must say to date they have been fantastic. Brilliant, easy to use and undersatand user friendly app, up to date notifications. Don't plan on moving any time soon ⭐️⭐️⭐️⭐️⭐️
21 July 2026
Reply from Atom bank
We're so pleased to hear you've had such a fantastic experience with us over the past few years! It's wonderful to know you find our app user-friendly and appreciate the up-to-date notifications. Thank you for your loyalty!
Reply from Atom bank
We appreciate your positive feedback! We're so glad to hear that you find our services easy to use and that you're happy with the returns.
Really easy to set up and use
Really easy to set up and use. Moving money between Atom accounts is a bit of a faff as it can't be done directly (has to come and back in using an outside account) however it isn't too much hassle.
21 July 2026
Reply from Atom bank
We're delighted to hear you found our setup and usage easy! We appreciate your feedback regarding moving money between accounts and will certainly pass it on for consideration.
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