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Attic Self Storage - Harrow Reviews 

213
•
TrustScore 5 out of 5

4.9

164 Honeypot Lane,, Harrow, Edgware, HA71EE London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Marco was professional and helpful when I needed a second storage unit. He took the time to find me a great deal and made the whole process straightforward. I’m very pleased with the service I receive... See more

Company replied

Rated 5 out of 5 stars

I’ve had an absolutely excellent experience with Attic Self Storage. My situation was quite unusual, as I had to arrange everything entirely remotely from another country, but the whole process... See more

Company replied

Rated 5 out of 5 stars

A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage. Also many thanks to the manager James, for looking af... See more

Company replied

Rated 5 out of 5 stars

I am so happy to find an emergency storage which is accessible 24h, absolutely very easy to acces by phone app with doors opening and close automatically. I highly recommend Attic Storage as is the be... See more

Company replied


Company details

  1. Self storage facility
  2. also in
  3. Business-to-Business service
  4. Moving Supply Shop
  5. Records storage facility
  6. Storage facility

About Attic Self Storage - Harrow

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

visit site get a quote

Contact info

  • 164 Honeypot Lane,, Harrow, Edgware, HA71EE, London, United Kingdom

  • 02039856800

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(213)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very warm ambience

Very warm ambience. The three of them at the reception were very engaging. Marco even offered me tea and some time to relax and I have been really impressed how he made sure I'm at home and welcomed. The storage is clean and just right for my things for a quick storage space and I'm glad that Marco even facilitated the van that will help me pick my things. All is well. So satisfied and happy to recommend

27 February 2025
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your lovely feedback, Jocelyn! We're so pleased to hear that Marco and the team made you feel welcome and at home. It’s great to know you found the storage clean and the process smooth. We truly appreciate your recommendation! Thanks again for choosing Attic.

Rated 5 out of 5 stars

Great service and friendly staff

Thank you Maria who organised the booking and Andre and Marco who showed me around and helped me understand the pricing. Great service and friendly staff.

8 February 2025
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your positive reply Shazad, we're pleased to hear that you received great service from the team. Thank you for choosing Attic Self Storage.

Rated 5 out of 5 stars

Marco and the team is kind.

Marco and the team is kind.

31 January 2025
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thanks for your positive rating Raj and for choosing Attic Self Storage.

Rated 1 out of 5 stars

The Worst Storage Facility Ever

Without a doubt (and by some distance), the worst self storage company I've EVER used. Where to begin? Shambolic from top to bottom from the hopeless glitchy tech they employ for lift and unit access which has been plagued for the best part of 18 months by errors and malfunctions, to their payment system which isn't fit for purpose (especially if you bank with Nat West), to the all too often belligerent staff at front desk. Add to this their eye watering, ever rocketing prices which are the icing on a layer cake of system and service ineptitude, avoid Attic Stanmore if you're looking for storage around NW London.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

moving from new york to London

I contacted Attic Arrow for our move from New York to London, and Maria Basile handled our case brilliantly. The entire international transfer was executed with incredible precision and care. My fiancé and I were particularly anxious about storing our belongings since we couldn't be in London to receive them and arrange the self-storage personally. However, Maria went above and beyond, managing the entire process seamlessly. She kept us informed at every step, ensuring our possessions were not only safely transported but also properly secured in storage.

The level of service we received far exceeded our expectations, making what could have been an overwhelming experience remarkably smooth.

We're incredibly grateful for Maria's outstanding support and Attic Harrow's impeccable service. We'll definitely be using their services again and would highly recommend them to anyone planning an international move.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

I recently had a fantastic experience…

I recently had a fantastic experience with Maria Basile at Attic Self Storage! From the moment I arrived, Maria was incredibly welcoming and attentive. She took the time to explain the different storage options available, helping me choose the perfect unit that fit my needs.

Maria's professionalism and knowledge made the entire process smooth and stress-free. She answered all my questions with patience and provided valuable tips for packing and organizing my items. I truly appreciated her willingness to go the extra mile to ensure I was satisfied.

The facility itself is clean, secure, and well-maintained, which added to my confidence in storing my belongings there. Thanks to Maria's outstanding customer service, I felt at ease throughout the entire process. I highly recommend Attic Self Storage, and if you get the chance to work with Maria, you’re in excellent hands!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Staff!

Having spent time interacting with your staff in your Harrow branch!

I would suggest you give your staff all Sundays off during December, paid!

15 December 2024
Unprompted review
Rated 5 out of 5 stars

Nice

Nice, friendly and helpful staff members, Marco thank you for all of your patience and help.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Client Service

After having visited a couple of local storage places with a standard, dry - to the point service, Attic Harrow was an altogether different and welcoming experience.

Marco's delightful, personalised client centred approach, coupled with efficiency and ability to offer a tailored solution certainly builds trust.

24/7 access of course is very helpful.

Would surely recommend Attic Harrow.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

A++++ Outstanding customer service

A++++ Outstanding customer service. Marco is a top man and a pleasure to deal with, could have gone elsewhere closer in distance but opted for attic purely because of his welcoming vibe and great service. Feels like a homely atmosphere rather than a dull place.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Marco has the best service

Marco has the best service

7 November 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your 5 star review Phil and for choosing Attic Self Storage.

Rated 5 out of 5 stars

Excellent facility

Excellent facility, excellent staff . Maria is outstanding, super helpful. The place is dry and fresh. Would recommend

29 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Benjamin! We're pleased to hear that you're satisfied with our facility and service. Thanks again for choosing and recommending Attic.

Rated 5 out of 5 stars

Samir at Attic Storage was brilliant to…

Samir at Attic Storage was brilliant to work with, very energetic, approachable and straightforward to talk to. We are extremely happy to use their service.

25 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Pritesh! We're pleased to hear that you're satisfied with our service. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Sameer helped me to understand the…

Sameer helped me to understand the price structure and showed me around the place. I highly recommend Sameer Shah. Thanks for your help.

25 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Chaitanya! Samir will be thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 4 out of 5 stars

Quick and trustworthy with Samir

Quick and trustworthy with Samir, took us through the process safely and fast, was very happy with his service.

21 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Paulo! Samir will be pleased to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.

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