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Attic Self Storage - Harrow Reviews 

209
TrustScore 5 out of 5

4.9

164 Honeypot Lane,, Harrow, Edgware, HA71EE London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I’ve had a great experience from start to finish. Derek has been amazing and really made the process easy - would recommend and definitely use again!

Rated 5 out of 5 stars

Really friendly staff (Marco), helped me through the whole process despite the fact I’d managed to mess up the online booking. Very friendly and helpful, would use this location for storage in London... See more

Company replied

Rated 5 out of 5 stars

A big thank you to a wonderful person - Maria Basile. Her brilliant telephonic manners and persuasive advice made choose Attic self storage. Also many thanks to the manager James, for looking af... See more

Company replied

Rated 5 out of 5 stars

I am so happy to find an emergency storage which is accessible 24h, absolutely very easy to acces by phone app with doors opening and close automatically. I highly recommend Attic Storage as is the be... See more

Company replied


Company details

  1. Self storage facility
  2. Business-to-Business service
  3. Moving Supply Shop
  4. Records storage facility
  5. Storage facility

About Attic Self Storage - Harrow

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

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Contact info

  • 164 Honeypot Lane,, Harrow, Edgware, HA71EE, London, United Kingdom

  • 02039856800

4.9

Excellent

TrustScore 5 out of 5

209 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(209)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

moving from new york to London

I contacted Attic Arrow for our move from New York to London, and Maria Basile handled our case brilliantly. The entire international transfer was executed with incredible precision and care. My fiancé and I were particularly anxious about storing our belongings since we couldn't be in London to receive them and arrange the self-storage personally. However, Maria went above and beyond, managing the entire process seamlessly. She kept us informed at every step, ensuring our possessions were not only safely transported but also properly secured in storage.

The level of service we received far exceeded our expectations, making what could have been an overwhelming experience remarkably smooth.

We're incredibly grateful for Maria's outstanding support and Attic Harrow's impeccable service. We'll definitely be using their services again and would highly recommend them to anyone planning an international move.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

I recently had a fantastic experience…

I recently had a fantastic experience with Maria Basile at Attic Self Storage! From the moment I arrived, Maria was incredibly welcoming and attentive. She took the time to explain the different storage options available, helping me choose the perfect unit that fit my needs.

Maria's professionalism and knowledge made the entire process smooth and stress-free. She answered all my questions with patience and provided valuable tips for packing and organizing my items. I truly appreciated her willingness to go the extra mile to ensure I was satisfied.

The facility itself is clean, secure, and well-maintained, which added to my confidence in storing my belongings there. Thanks to Maria's outstanding customer service, I felt at ease throughout the entire process. I highly recommend Attic Self Storage, and if you get the chance to work with Maria, you’re in excellent hands!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Staff!

Having spent time interacting with your staff in your Harrow branch!

I would suggest you give your staff all Sundays off during December, paid!

15 December 2024
Unprompted review
Rated 5 out of 5 stars

Nice

Nice, friendly and helpful staff members, Marco thank you for all of your patience and help.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Client Service

After having visited a couple of local storage places with a standard, dry - to the point service, Attic Harrow was an altogether different and welcoming experience.

Marco's delightful, personalised client centred approach, coupled with efficiency and ability to offer a tailored solution certainly builds trust.

24/7 access of course is very helpful.

Would surely recommend Attic Harrow.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

A++++ Outstanding customer service

A++++ Outstanding customer service. Marco is a top man and a pleasure to deal with, could have gone elsewhere closer in distance but opted for attic purely because of his welcoming vibe and great service. Feels like a homely atmosphere rather than a dull place.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Marco has the best service

Marco has the best service

7 November 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your 5 star review Phil and for choosing Attic Self Storage.

Rated 5 out of 5 stars

Excellent facility

Excellent facility, excellent staff . Maria is outstanding, super helpful. The place is dry and fresh. Would recommend

29 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Benjamin! We're pleased to hear that you're satisfied with our facility and service. Thanks again for choosing and recommending Attic.

Rated 5 out of 5 stars

Samir at Attic Storage was brilliant to…

Samir at Attic Storage was brilliant to work with, very energetic, approachable and straightforward to talk to. We are extremely happy to use their service.

25 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Pritesh! We're pleased to hear that you're satisfied with our service. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Sameer helped me to understand the…

Sameer helped me to understand the price structure and showed me around the place. I highly recommend Sameer Shah. Thanks for your help.

25 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Chaitanya! Samir will be thrilled to hear your feedback. Thanks again for choosing Attic.

Rated 4 out of 5 stars

Quick and trustworthy with Samir

Quick and trustworthy with Samir, took us through the process safely and fast, was very happy with his service.

21 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your kind words, Paulo! Samir will be pleased to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Samir did a great job on giving us the…

Samir did a great job on giving us the storage place and the service was exceptional

21 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Tanush! Samir is a star, we're glad you think so too. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Great service

Excelent team very helpful thank you for everything.

19 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review, Gabigabi! We're pleased to hear that you're satisfied with our service, thanks again for choosing Attic.

Rated 5 out of 5 stars

Marco was an amazing help from start to…

Marco was an amazing help from start to finish! The building is clean and well organised, great experience.

17 October 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you for your review! Marco is a star, he will be pleased to hear that he was able to help. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Excellent storage services, highly recommend

I used to keep my stuff in another storage and I was looking to change somewhere in London that's conveniently located and can be accessed 24/7.

Attic Storage Harrow has surpassed every expectation from the moment I spoke to Samir on the phone to discuss what the storage options are and the prices til my first visit to the location - I was thoroughly impressed. The technology on the security access using the app was excellent and definitely the unique selling point for me in choosing Attic Storage.

I also appreciate a lot superb assistance from Samir and Jamie since I was away the whole time and a few times I needed assistance to grant access to friends or couriers who needed to pickup some items from my storage unit. There was also a time that I needed to store more furniture and everything was communicated timely and sorted for me even without being physically there.

All the communications were prompt, highly considerate and always provides assurance and peace of mind.

I highly recommend using Attic Storage for any storage needs!

1 July 2024
Unprompted review
Attic Self Storage - Harrow logo

Reply from Attic Self Storage - Harrow

Thank you so much for your wonderful review, Hany! We're thrilled to hear that your experience with us exceeded your expectations. It's fantastic to know that our 24/7 access and app-based security have been a standout feature for you. We're also glad that Samir and Jamie could provide the support you needed while you were away. Your recommendation means a lot to us, and we’re here whenever you need us again. Thanks again for choosing Attic.

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