Iryna at Attune hearing in the Wesley hospital is simply wonderful She is compassionate understanding and caring Iryna makes the process from start to finish impeccable Always On time and punctual S... See more
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See what reviewers are saying
This company is like stalkers. The amount of time that they keep calling, trying to tell you that you are due for your annual hearing check is outrageous. I had to ask them repeatedly to stop calling... See more
Company replied
what a dogs dinner this mob is . i have had attune hearing aids bought from attune , hoppers crossing vic,[ alice] i tried the website to see what they carry in updated versions, couldn't find a th... See more
As a follow up with Chris at Attune after prior appointments which were great + friendly staff refer 1st review & Phonac loan aids working great. My initial Signia H:aids after 3rd. replacements still... See more
Company details
Information provided by various external sources
Attune Hearing is Australia's largest independent hearing health care provider. We provide hearing tests for all ages, tinnitus management, cochlear implants and workplace hearing services and are supported and supervised by GP's and Ear, Nose and Throat surgeons.
Contact info
Level 3, Wickham Terrace 135, 4000, Brisbane, Australia
- 1800 195 155
- social@attune.com.au
- attune.com.au
3.5
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Friendly, professional, modern!
Very friendly audiologist and medical receptionist. They took the time to answer my questions and the hearing test was very professionally done.
A very clean, modern, and professional office with amazing staff!
4 November 2022
Unprompted review
Happy
Heather is always a delight to deal with. She is professional, courteous & efficient. Josh has an exceptional calming manner. He explained the whole process in detail. I was very impressed. I will recommend Attune to everyone who needs this service. Thank you.
2 November 2022
Unprompted review
Patient’s with a Disability- 5 Star experience
My son has Autism, ADHD & ID and the welcome from reception to the hearing test was five star. Very welcoming, accepting and accommodating. We have had several hearing tests and will be back again.
2 November 2022
Unprompted review
Very happy with our service I am sorry…
Very happy with our service I am sorry I can't remember our testers name but the 2 times we have been there she puts you at ease explains everything to you and makes the whole process as comfortable for you as possible
very happy with how we are looked after
26 October 2022
Unprompted review
Reply from Attune Hearing
Hi Lynne & Albert, thanks for sharing your experience with us. We wish you both a safe and well-deserved break over the Christmas period. Have a great weekend!
Highly recommend Attune Hearing Kippa Ring
Erin is so courteous, professional and thorough in her assessments of my hearing and tinnitus issues. Her advice is very reassuring. I know that I am being well looked after. Jenny is most pleasant and welcoming at reception and in phone calls.
24 October 2022
Unprompted review
Reply from Attune Hearing
Hi Karyn, we're glad you and Erin could have a warm and friendly interaction that gave you confidence in knowing you're in good hands. Have a great weekend and a very merry Christmas!
Cathy was a fantastic practitioner…
Cathy was a fantastic practitioner accommodating my 4 year old daughter as she started showing her age. Cathy was kind and patient. Admin staff were delightful as well.
27 October 2022
Unprompted review
Reply from Attune Hearing
Hi Azadi, thanks for letting us know your visit with our Hoppers Crossing hearing clinic was a pleasant experience. We hope everything goes well for you and your little one. Merry Christmas!
Excellent
Welcoming reception. The audiologist was fantastic, explained each step
24 October 2022
Unprompted review
Reply from Attune Hearing
Thanks Ange for your lovely feedback. Merry Christmas!
Best Attune in Brisbane
Friendly, efficient and professional. Staff always listen to clients needs making them feel cared for and sometimes going beyond what is required. Good communication skills make visits to this Attune the best I have experienced in the last 20 years.
21 October 2022
Unprompted review
Reply from Attune Hearing
Thanks Hilary for the confidence boost! Our clinical teams give their best to make sure your hearing is protected and functioning well. All the best to you and we wish you a merry Christmas!
Anita was very professional & very…
Anita was very professional & very helpful with my new hearing aids. Nothing was to much trouble for her, very happy customer indeed
19 October 2022
Unprompted review
Reply from Attune Hearing
Hi Peter, we're glad that you like your new hearing aids and the customer service. Enjoy the rest of your day and have a very Merry Christmas!
Very friendly and patient staff
Very friendly and patient staff. They also take their time to explain yo you their findings.
18 October 2022
Unprompted review
Reply from Attune Hearing
Thanks Deborah for letting us know you were well looked after by our Baulkham Hills clinical team. Enjoy the rest of your day!
Best care and service ever provided by audiologist
I have taken one of my clients here. The service and care attune hearing has provided is the best I have ever seen. They gave my client a new lease of life and she can hear so much better. Thankyou so much!
The only issue is they don’t answer their phone.
29 September 2022
Unprompted review
Reply from Attune Hearing
Hi Jaz, thanks for letting us know you found our Mornington hearing clinic was professional and operating at high standards. It's a pleasure to hear this and we're glad everything has turned out well. Merry Christmas!
Great staff, great experience
Had a great experience. I was a bit nervous about how the test would go, but they put me at ease, talked me through the steps and what different results did (or didn't!) mean and made the whole process very easy. Friendly, knowledgeable and courteous staff. Thanks!
28 September 2022
Unprompted review
Reply from Attune Hearing
Hi JL, we're happy to hear you were at peace during your session at our Morphett Vale hearing clinic. All the best moving forward, and we hope you enjoy your holiday break over the Christmas period!
My Granddaughter and I had an amazing…
My Granddaughter and I had an amazing time at Attune My Lawley. The technician was reassuring with my granddaughter and made what could have been scary a fun calm session. Thank you very much for your kindness. Tonie and Sierra Long.
4 October 2022
Unprompted review
Reply from Attune Hearing
Hi Tonie, thank you for sharing your experience. It's great to hear everything went well and it turned out to be a fun visit. All the best and Merry Christmas!
Good professional services
27 September 2022
Unprompted review
Reply from Attune Hearing
We appreciate your feedback James. Have a great day!
Anita’s Help for a Musician
Anita was recommended by other musicians for her understanding of their needs. I was really happy and reassured by her assessment and solution of my hearing problems. The hearing aids she fitted have made my social and musical life so much better.
I really appreciated her patience and expert advice.
13 September 2022
Unprompted review
Reply from Attune Hearing
Hi Ronda, it's great to hear other people's experiences helped you to make an informed decision for your hearing. Being connected with others and the joy of music are gifts we wouldn't want to miss in life, so we're glad that our clinical staff could help you get back to what you love. We wish you all the best with your new hearing aids and everything else moving forward. Have a lovely day!
I came away from this experience…
I came away from this experience feeling so much more confident and enlightened. Dana explained my situation very clearly and made adjustments to my hearing aids. She was also very kind and happy to research any further help available for me. I feel very confident and she has my full trust. I look forward to our next meeting. Thank you so much
20 September 2022
Unprompted review
Reply from Attune Hearing
Hi Jean, that is our aim - to give you back your confidence and help you feel much better by restoring your gift of hearing. It is amazing to hear from you that everything is going well. Thank you for your review and we will see you again soon!
Very well done
Very well done. Very caring and explained everything very well in detail. Did not feel rushed or looked at as being silly. Very prompt.
20 September 2022
Unprompted review
Reply from Attune Hearing
Thank you Tamika for letting us know our Attune clinical team in Townsville took good care of you. Have a great day!
Fantastic happy staff who are anxious…
Fantastic happy staff who are anxious to please and help with any concern Dana is very articulate and patient and explains everything in words we patients can understand. Excellent experience even when I was asked to return the following day.
13 September 2022
Unprompted review
Reply from Attune Hearing
We're glad you enjoyed your experience Susan. It's great to know our clinical staff genuinely want to take care of you and help you get results you need for your hearing. Much appreciated!
Excellent service from all staff
Excellent service from all staff. Very professional & welcoming.
19 September 2022
Unprompted review
Reply from Attune Hearing
Thanks Jodi, it's great to hear you had a positive experience at Attune Townsville. Have a great weekend!
Very professional and helpful.
Excellent visit with very professional and helpful people. I would commend them to anyone with hearing problems.
15 September 2022
Unprompted review
Reply from Attune Hearing
Thank you for your kind words Robyn. We appreciate your feedback and wish you a great weekend ahead. All the best!
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