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DirectNine Australia Reviews 186

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TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers had a great experience with this company. Customers frequently found that their orders arrived as expected, with many praising the product quality and how well items were packed. People often noted that the products were exactly as described and met their expectations, with some appreciating the clear range of items like binoculars. However, some customers experienced issues with delivery times, particularly when products were shipped internationally, and a few received items that were not compliant with local standards or were faulty upon arrival. There were also instances where customers received incorrect items or faced difficulties with returns and refunds, with some noting a short warranty period.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers received products exactly as... See more

Order

People report ambiguous experiences with their orders. Some customers received their items quickly, even from... See more

Quality

Users describe ambiguous interactions with quality. Many customers found products to be exactly as described,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers reported swift product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The product aroved swiftly and easy to install The siren itself sounds a little choked up and crackly.. However it works well.

Rated 4 out of 5 stars

ordered car speakers from 22nd of July, order arrived on the 15th of August. Shipped from the USA East coast and took a bit longer than expected but it did get there in the end. Goods are as expect... See more

Rated 5 out of 5 stars

The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... See more

Rated 5 out of 5 stars

The company was quick enough to notify the purchaser that order is confirmed. In my opinion it is great customer service. The product was excellent and it is what it says. Delivery day was not notifie... See more

Contact info

4.0

Great

TrustScore 4 out of 5

186 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service! Only concern is there in no oversea payment reminder during the transaction. My credit card company charged me 50$ for the transaction which I can save by using another card if I know in advance.

31 December 2022
Unprompted review
Rated 5 out of 5 stars

Return Customer

Return Customer. No hassles professional trust worthy supplier of Panadonic cassette radio cd portables. Highly recomendeded. Thanks Again.

29 January 2023
Unprompted review
Rated 4 out of 5 stars

Good price, timely delivery of hard to find items.

The goods arrived in a timely way and transport costs were fair in today's world. The goods are as described. The goods are RFID key tags and were marked as pre-programmed but there is no information with the items to say what codes, frequency or warranty or other detail apply. The items arrived in an box with no documentation. However, this is not to say that the goods are not fit for purpose. I will have them reprogrammed and that will be satisfactory.

29 November 2022
Unprompted review

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