Purchasing products online is easy, however the price of your protein is becoming too expensive. Have also started purchasing protein powder from other companies, as their prices are a little lower.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shipping was quick, prices great, quality is nice however the leggings are so long it's ridiculous! I will need to either cut them and fold or have them altered to wear. I am of average height 5ft 6"... See more
Company replied
I dislike the re-zip as it does not close / seal back tight. It's annoying for freshness.... the response back was not helpful at all. What can you do about the non closing zip lock?
Company replied
Average taste and weird ratio. Scoop per 150ml bit strange. Not fav protein but average
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States
- au.myprotein.com
3.4
Average
8k reviews
Asks customers to review
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Whey Impact Protein Powder
Awesome Company, Awesome Customer Service, Fantastic Products, Have Purchased Before and Not Had A Problem With Anything, Super Speedy Shipping, Repeat Buyer, Highly Recommend, Thankyou!
29 April 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
yes i am always charged international…
yes i am always charged international transcation fee rdering in Aus, but my friend who gets it in Aus in same city too, he didnt get charged and there is no explaination to it.
i ordered 5kg of protein and one of the packages was different in packaging as shown in app, it was of blue in color. I just thought that might be a new packaging but when i told them that i had bloating issues with this one and i had rest ones as they shown in app and i tried, they were good, they were not able to replace that or accept that they sent some different product.
how many of regular users who trust the brand keep taking pics of the product and its credentials/details ?
When I went for help, there is only chat first, so no one to talk and explain, and they kept asking for the photo, and i said I threw the package. i tried to sent a pic but they still not covinced.
23 April 2026
Reply from Au Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the stomach issues in your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Didn't arrive on time
30 April 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
Longterm these guys have been great…
Longterm these guys have been great with Shipping and the Quality of the Protein (Over 5 Year Customer).
Unfortunately of late, the pricing is on the ridiculous side and waiting for the right Discount Combination to come up (Without the RRP Magically changing at the same time), is pretty much non-existent in 2026.
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Haven’t received my order
29 April 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Delivery is bad.
Delivery is bad.
They don't attemp to deliver but it shows returned to consigner.
Now my protein is run out.
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Was able to get my product back in…
Was able to get my product back in stock asap. Speedy delivery.
Great price.
29 April 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Fast delivery
Fast delivery. Bought the clear protein whey isolate as well as the chocolate smooth. Only tried the orange and mango clear shake so far. It’s delicious.
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Collagen protein
Incorrect item came through on order. Matter was dealt with. Happy with service
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Love the isolate
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Au Myprotein
Hello Damian,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Love the vanilla flavour drops.
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
poor delivery times and post coms
paid for priority shipping didn't arrive in any of the expected time not even close.
20 April 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I got different flavour but I didn’t…
I got different flavour but I didn’t got any replacement I ordered cookies and cream but i got banana. Worst customer support i gave complaint right after ordering the but the support is worst
28 April 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Au Myprotein
Hello
Thank you for leaving your review.
I am sorry to hear that you have not had the experience we strive to provide on this occasion.
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?
Kind Regards,
Kayleigh
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