Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
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See what reviewers are saying
Very friendly, make you feel at ease and explain step by step exactly what is happening. Also never seem to try and rush you through. Would highly recommend.
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... See more
Company replied
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... See more
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Very happy with last visit
Very good customer service.
Carol is very good specialist.
You just know that you are in good hands.
Every time I go in the staff are always…
Every time I go in the staff are always welcoming and friendly and they explain the procedure that they are going to do
Very good hearing aids
Callum is very polite and friendly but he is also very professional
Excellent service.
Kind, empathetic member of staff.
Very thorough and patient in her examination.
Very punctual, in spite of poor weather.
Head office sending an immediate next appointment 12 months in advance is perhaps a little inappropriate.
Donna @ Hidden Hearing Aberdeen
Donna, nice friendly lady gave me a hearing test and updated my aids on her laptop, recommended i update my aids but unfortunately I am unable at present to do so.thank you
Fantastic Donna did a great job
Fantastic Donna did a great job. Very knowledgeable and the hearing aids are great!
Hidden Hearing Aberdeen.
Donna puts you at ease right away and is very professional and efficient.
She willingly answers all the questions posed to her.
I would highly recommend Hidden Hearing Aberdeen to friends and family.
a helpful experience
I was made to feel comfortable. I felt that I had the full attention of those attending to me. I was given a clear understanding at every stage of the process. It was a very thorough examination of my hearing. I did not feel under any pressure to buy at any time.
A great experience!
From start to finish the experience was great! I was nervous Initially, but my nerves were settled very quickly by a very friendly receptionist (think she was called Heather) who passed me over to a very friendly and attentive audiologists (Marie Anne, if my memory serves me right?!)
It was my first hearing test in a VERY long time, and it went swimmingly-if you are in any dough I’d say, don’t hesitate in booking with this crowd, they are excellent, very knowledgeable and extremely friendly.
Thank you 🙏
Hope you were able to enjoy the cookies I baked for you with a cuppa!!
Sounds good
Prompt start, very reassuring staff. Procedures well explained. Comfortable surroundings.
Good advice given previously about keeping ear wax levels below such that would prevent the ear test going ahead.
Hidden Hearing Aberdeen
Donna was very thorough throughout. She explained everything clearly and was both professional and friendly.
Heather, the receptionist, was polite and helpful.
It made for a pleasant visit.
The rep was pleasant
The rep was pleasant, respectable and professional to the customer.
First class service
Excellent service
Excellent service, from booking at reception to wax removal & hearing test.
Every step clearly explained & carried out in a professional manner. Highly recommend.
Friendly, professional staff.
Today I went for ear wax removal. The procedure was done in a professional manner, each step explained to me clearly. I won’t leave it so long until I visit next time.
…First visit
Very helpful with clear explanations and predominantly no pressure, which was great. Certainly not rushed either.
Friendly and welcoming
Friendly and welcoming. All staff make you feel at home. The treatment is explained very clearly and carried out very professionally. I would highly recommend this company.
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