Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
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See what reviewers are saying
Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.
Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wa... See more
4.9
Excellent
178 reviews
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Staff are amazing
Staff are amazing, so friendly and helpful, everything explained and shown on computer. Probably only reason nor 5 star , I think a certain amount of consumables , filters etc should be given for each 12 month period
23 July 2025
The what great was warm and friendly with an offer…
The was warm and friendly with an offer of tea and coffee.
The examiner was friendly very detailed in history taken
explained what each step was an explained the results. What a great experience in all.
23 July 2025
Caring and helpful
The audiologist Eesaa made me feel comfortable, really listened to me, made small changes to my hearing aids to improve comfort, and gave good advice.
25 June 2025
I have had my hearing aids for several…
I have had my hearing aids for several weeks now and the difference it has made is unbelievable I had no idea how bad my hearing was it has changed my life totally Donna was absolutely amazing explaining every step along the way very professional and also caring Heather was very friendly and on hand with coffee I would certainly recommend Hidden Hearing to anyone
29 April 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
In view of various issues including my…
In view of various issues including my age it enabled me to establish what I require at the present time
11 June 2025
Reply from Audika - Aberdeen
Thank you for your review. We are pleased that we were able to help.
If you need anything further from us, please do not hesitate to reach out.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Donna is very good and explains…
Donna is very good and explains everything well. Also did not have to wait long to be seen!
10 June 2025
These hearing aids are absolutely…
These hearing aids are absolutely brilliant just a pity I can't afford them
15 May 2025
Hearing experience …
Amy was truly professional in her approach and gave us great faith that we were getting the best possible assessment
24 April 2025
Donna is a very competent hearing aid…
Donna is a very competent hearing aid dispenser and extremely knowledgeable. Takes time to explain in depth
18 February 2025
Unprompted review
Reply from Audika - Aberdeen
We say that Donna is like part of the furniture at Hidden Hearing now - so many of our Hearing Aid Audiologists are actually - we know that goes a long way when patients experience the benefits of their knowledge, skills, patience, competency and professionalism. Thank you so much for leaving Donna a review - this goes a long way for us too.
Naturally, if the team here can assist with anything, please do not hesitate to contact us.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Ear wax removal
The doctor, Teresa was very bubbly and made me feel comfortable and did a great job my ear was very blocked up and it took a while but my hearing has never been better
28 March 2025
Very positive experience
My experience of dealing with Hidden Hearing compared to my previous hearing clinic was very positive. I felt that the service was more comprehensive, and the advice I was given appears to be more tailored to my needs than I have previously experienced.
27 March 2025
Unprompted review
Had amazing experience
Had amazing experience
All staff very friendly and had very good check
22 March 2025
Friendly and helpful
8 March 2025
The company’s staff.
The most important aspect of hidden hearing is the wonderful staff. Cady has been to our home on a few occasions and impressed us by her friendly manner and excellent knowledge.
We are both extremely happy with the service.
12 March 2025
Personalised Care for Everyone by Experts
I have been supported by Hidden Hearing for many years. They provide an excellent individualised service whether it be through their thorough testing procedures or clear advice on the most suitable hearing aid. Prior to testing the client is informed of the process and then clearly shown the results on screen with comparison with previous tests. Added of course with a very warm welcome and a comfortable environment.
11 March 2025
Donna treated us with kindness and a…
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with great skill.
Donna displayed a wealth of knowledge and experience and because she too manages hearing loss we felt completely understood.
Every question was answered clearly giving us time to ask any further questions were had. A 100 % experience.
We love the after care service First Class
6 March 2025
Unprompted review
Reply from Audika - Aberdeen
We are so pleased to read your review - thank you for taking the time to leave this.
It's great that you experienced our First Class service from the Aberdeen clinic and were treated with the kindness and patience we would expect. Donna's expertise and understanding are often noted as exemplary and it's wonderful you experienced this on your visit too.
Naturally, if we can do anything to assist you going forward, please do not hesitate to contact us.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Very friendly reception and the…
Very friendly reception and the consultant explained everything in detail in a way that I understand and I was very relaxed. Very professional
6 March 2025
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