Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.
Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wa... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Taking time to explain everything
I was welcomed very nicely
I was welcomed very nicely, the staff was very friendly and helpful, I am happy that I came here.
Good experience
Carol-Anne was so nice and very helpful. She explained everything very clearly. The receptionist ( who's name I can't remember) was also very nice. Such a difference from previous experiences I had when I attended ENT department at hospital a few years ago. I was a bit apprehensive before I went to Hidden Hearing but very glad I went.
Hidden hearing Aberdeen
Always a pleasure to visit. Everyone is friendly. Donna is very helpful, caring and informative and explains everything during appointment.
Good advice and equipment
First class treatment with the lady who…
First class treatment with the lady who came to visit.very thoughtful and helpful and no faults to be found. I know hear a lot clearer and it has helped me to have a better quality of life
Brilliant as always
Brilliant as always. Theresa is a great representative of the company.
Carol- Anne was very efficient also…
Carol- Anne was very efficient also very helpful.
Everything was carried out…
Everything was carried out professionally and all results communicated well.
The staff are knowledgeable and…
The staff are knowledgeable and friendly. I have had a lot of problems recently and Donna listened.
Very good company.
I have always found this Company great from the receptionist to the staff. Nothing is too much trouble.
They came to me at home recently and again great. Would highly recommend them. K Sayers.
Friendly staff
Friendly staff. Always make me welcome. Always share some laughs. Very professional
Calum was very pleasant and carried out…
Calum was very pleasant and carried out the hearing test very professionally.
Hearing aids
Hidden hearing my home appointment went perfectly well Laura my audiologist took time to explain everything and tested my hearing, checked my hearing aids and replaced my battery in one of my hearing aids as it’s a rechargeable unit I use to charge my hearing aids very happy with everything
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





