Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Donna loves her job that’s quite apparent, she is very good at it. She puts you at ease, she explains everything, nothing is negative about her.
Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wa... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bethany was amazing with Neil
Bethany was amazing with Neil, she also taught me a lot i didn't know.
Satisfied customer.
Everything was so helpful and explained very well satisfied enough to feel better.
From the moment I walked in I was put…professional and caring
From the moment I walked in I was put at ease.Receptionist was friendly and professional.Teresa was a fantastic person and audiologist.She was completely professional,but not only that ,she was fantastic to talk to and the appointment never felt hurried.
A friendly technician who explained…
A friendly technician who explained exactly what was going to happen. and put me at my ease. Thorough test
Callum at Hidden Hearing was great!
Callum at Hidden Hearing Aberdeen was fabulous! He took his time and explained everything as he gave me a very thorough exam. He was very knowledgeable and gave me several very helpful suggestions. The best audiologist appointment I have had. I will be going back to Hidden Hearing for all my hearing aid needs.
Friendly welcome.
Friendly welcome, professional in all aspects of appointment hearing test was very interesting with new camera to look inside the ears. Very happy overall.
Very friendly member of staff and efficient.
Second time I have had my hearing tested by same employee.
Fantastic service from the minute I walked through the door
The best experience I have had from start to finish any where I have been to in the UK.Over the decades and between London and Aberdeen I have been to hospitals, Gp s surgeries etc to have my ears looked at and the wax removed, no one has been more thorough and shown as much care as Teresa. She even arranged an aftercare appointment to make sure everything is ok- she s a first class amazing professional!!! A really great experience as she talked through what she was going to do and what to expect. I was then shown the before and after of my inner ear- a first for me. I m really impressed with the service. A shout out to the lovely lady manning the front office- amazing approachable and friendly.
Lady was very clear about the science &…
Lady was very clear about the science & explained all to my wife & I.
Very useful to have this carried out at our home too.
Gave very good advice & alos comfort that my hearing is at a good standard still
Laura was very good and very helpful…
Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wax which Laura was unable to help with other than advise us to request another appointment for wax removal therefore only four stars.
A professional team.
The professionalism of the team in Aberdeen was outstanding. However I do have reservations about the overall administration. Shortly after my visit I received a reminder that I have an appointment soon. That appointment is in June 2025.
Lovely lady in charge !!
Lovely lady in charge !!
I had total confidence in her from first phone call !
Will certainly be passing on the good news about your branch in Forbes Clinic, Peterhead !!
Margaret Hutchison.
May use AI-assist with repliesRead more
Thoroughness exceeded expectations
Warmly received by Pam, and then Donna ran through the process with very clear description of each step, being happy to answer questions and explain more. The tests were all executed exactly as she described. Donna’s review of the results and her recommendations were highly professional, and her passion for the science is clear. I felt very comfortable with the whole process and confident the results were accurately achieved. Highly recommended.
Jessica was very professional and…
Jessica was very professional and informative and answered all my questions
Glad I went to Hidden Hearing
Very impressed with the all round experience at Hidden Hearing. From my test to the fitting, also the after support package offered. I would highly recommend Hidden Hearing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






