Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more
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Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more
Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
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Nick was very professional and made me…
Nick was very professional and made me feel calm.
This is definitely a process everyone should do if you have any concern about hearing.
Thank going Nick and his team.
Had annual hearing appointment and came…
Had annual hearing appointment and came away with a new pair of aids to replace a previous pair which were 7 years old. New aids have much more clarity and I can hear so much better. My previous aids have lasted well and done a good job for 7 years.
Absolutely brilliant experience
Absolutely brilliant experience from reception pre visit to Nick who ran the hearing test. I wouldn’t hesitate in recommending Hidden Hearing and will definitely be returning for regular check ups
They give a very professional service.
They give a very professional service.
Also they do wax removal,I had mine done today by Wendy,she is very efficient.
I am also very happy with my hearing aids
Highly recommended
I’ve now visited Hidden Hearing in Loughton twice and seen Wendy both times. She’s brilliant — so reassuring and really takes the time to guide you through everything step by step. I wouldn’t hesitate to recommend her.
Great service
I was warmly greeted by the receptionist and attended to promptly by the clinician. She explained the process to me and did a very good job with my ear wax removal.
The service was first class
The service was first class. I walked in off the street and had my very blocked ear unblocked. Thanks you.
Wendy is wonderful.
I messed up the booking on line at the Loughton branch, and both Sue and Wendy were very accommodating and corrected it straight away. I have had my ears unblocked dozens of times before by GP’s and Ear specialists all over the world and Wendy is by far the most thorough and effective. Thank you to all involved at Hidden Hearing Loughton.
I have always had good service from
I have always had good service from Hidden Hearing - Loughton Branch and would not expect any different in years to come. The Receptionist on arrival was polite and the Audiologist was very supportive with my hearing check and hearing aid check and had time to answer any questions that I had.
Seen early and everything was clearly…
Seen early and everything was clearly and helpfully explained to me.
It was fantastic experience
It was fantastic experience. Young lady explained very well
Loughton
Had my first hearing test today in Loughton since i was a child and could not of had a better experience! I can’t quite remember his name but whoever took my appointment was nothing but welcoming and extremely clear and informative about what was going to happen during the test. Customer care is 10/10 cannot recommend enough :)
Totally satisfied
Punctual. Professional. Well presented and pleasant person carried out my ear examination. Couldn’t really ask for any more.
Hidden hearing provide a great service…
Hidden hearing provide a great service for ear wax removal. Wendy is excellent - very knowledgeable and helpful. I recommend it without reservation.
Very helpful and adjusted my hearing…
Very helpful and adjusted my hearing very well would recommend this service
It was really good test
Very nice and helpful staff.Nothing is…
Very nice and helpful staff.Nothing is to much trouble.
Very helpful and professional staff
I was welcomed to sit & wait for…
I was welcomed to sit & wait for Practitioner.
Wendy was friendly...attentive..explained procedure...professional in her manner
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