Audika - Loughton Reviews 

258
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB


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Rated 5 out of 5 stars

Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more

Rated 5 out of 5 stars

Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more

Rated 5 out of 5 stars

Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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4.9

All reviews

(258)

5,332 reviews in the last 12 months

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Rated 5 out of 5 stars

Had annual hearing appointment and came…

Had annual hearing appointment and came away with a new pair of aids to replace a previous pair which were 7 years old. New aids have much more clarity and I can hear so much better. My previous aids have lasted well and done a good job for 7 years.

25 February 2026
Rated 5 out of 5 stars

Absolutely brilliant experience

Absolutely brilliant experience from reception pre visit to Nick who ran the hearing test. I wouldn’t hesitate in recommending Hidden Hearing and will definitely be returning for regular check ups

24 February 2026
Rated 5 out of 5 stars

Highly recommended

I’ve now visited Hidden Hearing in Loughton twice and seen Wendy both times. She’s brilliant — so reassuring and really takes the time to guide you through everything step by step. I wouldn’t hesitate to recommend her.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I was warmly greeted by the receptionist and attended to promptly by the clinician. She explained the process to me and did a very good job with my ear wax removal.

18 February 2026
Rated 5 out of 5 stars

Wendy is wonderful.

I messed up the booking on line at the Loughton branch, and both Sue and Wendy were very accommodating and corrected it straight away. I have had my ears unblocked dozens of times before by GP’s and Ear specialists all over the world and Wendy is by far the most thorough and effective. Thank you to all involved at Hidden Hearing Loughton.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I have always had good service from

I have always had good service from Hidden Hearing - Loughton Branch and would not expect any different in years to come. The Receptionist on arrival was polite and the Audiologist was very supportive with my hearing check and hearing aid check and had time to answer any questions that I had.

7 February 2026
Rated 5 out of 5 stars

Loughton

Had my first hearing test today in Loughton since i was a child and could not of had a better experience! I can’t quite remember his name but whoever took my appointment was nothing but welcoming and extremely clear and informative about what was going to happen during the test. Customer care is 10/10 cannot recommend enough :)

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Totally satisfied

Punctual. Professional. Well presented and pleasant person carried out my ear examination. Couldn’t really ask for any more.

23 December 2025

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