Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more
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Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more
Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.
Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more
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The ambience was nice and Nick was very…
The ambience was nice and Nick was very professional - we didn’t feel rushed and were listened to
Great company
Great company. Nothing is too much trouble. Had a home visit from a very respectful young man. He had so much respect for my mother. He arrived on time, explained everything to her. Been dealing with this company for a year and they have been brilliant. Would definitely recommend them.
Excellent Service
Sue was excellent at her job and was very helpful with information on use of the current devices and the new improved models available now.
Very good experience
Very good experience, clear explanation and good service throughout. I can hear much better now!
Excellent service in Loughton
I had my first ever Hearing Test today and Nick was an excellent audiologist. Everything was clear and well explained and the testing was efficient.
Wax removal with Wendy
I had a wax removal session with Wendy and she was amazing! Very personable and put me at ease straight away. The session was quick and comfortable and I’d recommend her to anyone 🤗 thanks Wendy
Had a great experience with Wendy Green…
Had a great experience with Wendy Green who reassured me and explained the whole process to me. I felt reassured and supported.
Would recommend this service to anyone.
Hidden Hearing do it again
This was an emergency appointment as such as I’d had an issue with my left ear for a few weeks and this was the quickest I could get to check and clean my ears.
Today I was examined by Wendy Green who saw me on my initial consultation a few years ago. She gave my ears an optical examination using cameras and then found the blockages and using all her skills managed to clean out both ears of wax build up in a single session.
I was surprised and a little horrified by the wax build up that had occurred in the recent past and I will now commit to regular check ups to keep on top of the problem. Wendy also gave me a hearing test in each ear to see the hearing levels and I was reassured by seeing my levels were normal.
Fantastic service
Fantastic service, I whole heartedly trust hidden hearing in Loughton with my hearing, they test my ears every year and I’m still wearing my hearing aids they sold me 3 years ago.
Ear appointments at Hidden Hearing Loughton
I have been going annually for ear wax appointments. It has always been a lovely visit, with calm staff, excellent work and a friendly environment. Wendy is great - she really helps you during your visit and patiently answers any questions you might have
Wax removal
Wendy is always very pleasant and explains everything she is doing.
Been and had wax removal a couple of times. Would not hesitate to go again. Always seen promptly.
Done on behalf of Vic
The staff were all helpful and calm
The staff were all helpful and calm. The examination was simple and quick. I find the whole experience relaxed and efficient. I would recommend their service to anyone who is looking to check or manage their hearing.
When I visited Hidden Hearing at…
When I visited Hidden Hearing at Loughton I saw Wendy who was excellent and extremely efficient when she removed the wax from both ears. She also noticed a slight ear infection which was the cause of my itchy ears. I would highly recommend Wendy to anyone with an ear problem
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10/10 from the Loughton branch
Just finished of my ear wax removal appointment at the Loughton branch and couldn’t recommend it enough to people. Wendy was so helpful and lovely throughout the whole process, making sure I was all okay throughout the removal and going over everything including before and after photos. She was very helpful as well with her trainee taking time out to show her what to do. Couldn’t recommend Wendy more to people getting their ears looked at. Will definitely be revisiting.
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