Audika - Loughton Reviews 

258
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more

Rated 5 out of 5 stars

Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more

Rated 5 out of 5 stars

Great experience at Audika today ! Wendy was amazing . She made me feel at ease , very helpful and professional . Great service and I highly recommend.

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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4.9

All reviews

(258)

5,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great company. Nothing is too much trouble. Had a home visit from a very respectful young man. He had so much respect for my mother. He arrived on time, explained everything to her. Been dealing with this company for a year and they have been brilliant. Would definitely recommend them.

11 November 2025
Rated 5 out of 5 stars

Excellent Service

Sue was excellent at her job and was very helpful with information on use of the current devices and the new improved models available now.

31 October 2025
Rated 5 out of 5 stars

Excellent service in Loughton

I had my first ever Hearing Test today and Nick was an excellent audiologist. Everything was clear and well explained and the testing was efficient.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Wax removal with Wendy

I had a wax removal session with Wendy and she was amazing! Very personable and put me at ease straight away. The session was quick and comfortable and I’d recommend her to anyone 🤗 thanks Wendy

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing do it again

This was an emergency appointment as such as I’d had an issue with my left ear for a few weeks and this was the quickest I could get to check and clean my ears.

Today I was examined by Wendy Green who saw me on my initial consultation a few years ago. She gave my ears an optical examination using cameras and then found the blockages and using all her skills managed to clean out both ears of wax build up in a single session.

I was surprised and a little horrified by the wax build up that had occurred in the recent past and I will now commit to regular check ups to keep on top of the problem. Wendy also gave me a hearing test in each ear to see the hearing levels and I was reassured by seeing my levels were normal.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I whole heartedly trust hidden hearing in Loughton with my hearing, they test my ears every year and I’m still wearing my hearing aids they sold me 3 years ago.

15 August 2025
Rated 5 out of 5 stars

Ear appointments at Hidden Hearing Loughton

I have been going annually for ear wax appointments. It has always been a lovely visit, with calm staff, excellent work and a friendly environment. Wendy is great - she really helps you during your visit and patiently answers any questions you might have

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Wax removal

Wendy is always very pleasant and explains everything she is doing.
Been and had wax removal a couple of times. Would not hesitate to go again. Always seen promptly.
Done on behalf of Vic

6 August 2025
Unprompted review
Rated 5 out of 5 stars

When I visited Hidden Hearing at…

When I visited Hidden Hearing at Loughton I saw Wendy who was excellent and extremely efficient when she removed the wax from both ears. She also noticed a slight ear infection which was the cause of my itchy ears. I would highly recommend Wendy to anyone with an ear problem
.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

10/10 from the Loughton branch

Just finished of my ear wax removal appointment at the Loughton branch and couldn’t recommend it enough to people. Wendy was so helpful and lovely throughout the whole process, making sure I was all okay throughout the removal and going over everything including before and after photos. She was very helpful as well with her trainee taking time out to show her what to do. Couldn’t recommend Wendy more to people getting their ears looked at. Will definitely be revisiting.

23 June 2025
Unprompted review

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