Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... See more
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Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... See more
Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... See more
I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is v... See more
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Free hearing tests
Free hearing test had. Very thorough explanation of what was to happen and of the results. Felt at ease throughout .
No hard sell and left feeling well informed.
No pushy sales gimmicks
No pushy sales gimmicks, total honesty about our needs, which may be required in the not to distant future.
The lady we saw was polite and very friendly, making us feel at ease, she was very experienced.
Urgent appointment
I needed an urgent that was easily arranged. Gerry is polite and efficient, he explained everything he was going to do and put me at ease immediately. Many thanks
Listening to me. This was an opportunity for a relaxed…
This was an opportunity for a relaxed discussion about hearing. The people who met me at reception were warm and friendly. The person who completed the test gave me their time and professional care. I found the experience helpful and not at all overt about selling hearing aids. I felt I could trust them to guide me properly and give an independent assessment of my needs.
No hard sell, just really helpful and informative.…
The Consultant very clearly explained the assessment process initially, and throughout was engaging as the testing progressed. Very thorough and professional. I feel very confident that I have the right product to deal with my hearing deficiency
Pleased with the Hearing test service…
Pleased with the Hearing test service although can't compare it to any other company. Staff all friendly,helpful and professional.
Going Private is not cheap but the service is what one would hope for.
Great care and attention and very…
Great care and attention and very knowledgeable. Diane did a fantastic job.
Very effective hearing aids
Very effective hearing aids. Excellent advice, instructions and help from Jerry Eldridge at Norwich branch on 17 and 30 May.
Full Volume
Diane was friendly and informative throughout and I can finally hear out both ears again !
I’ve also learned my lesson about using medical olive oil instead of extra virgin.
Great service
A friendly welcome, and pleasant experience. My practitioner was Diane Door whom I found to be knowledgeable and helpful in diagnosing my hearing concerns. Furthermore, by removing wax in one of ears has considerably improved my hearing. A fine example of "total satisfaction."
i’m writing this review to a wonderful…company
i’m writing this review to a wonderful company hidden hearing and my dearest friend Jeremy Tse-Grice MSHAA who has been my saviour over the years He the most professional person i’ve ever met. He explains everything in layman’s terms and i would recommend hidden hearing and especially Jeremy to all people with hearing loss. i would like to say “he goes above and beyond” every time i go to see him! thank you 🙏 all for your support and advice 100% recommend and never lets me down!!
I was in great discomfort and the team brought about instant relief!
I was in great discomfort with a blocked ear and could hear nothing. The team saw me there and then as a “walk-in”, luckily someone hadn’t turned up for their appointment! The front of house team quickly got me assessed and registered and I learned I was blocked with wax, something I had not experienced before.
Diane was so kind and professional and brought about almost instant relief clearing the build up of wax. Honestly, thank you.
Came for ear wax removal and service…
Came for ear wax removal and service was absolutely spot on. Everything was talked through thoroughly and felt very safe. Would recommend to anyone!
Very friendly and detailed explanation…
Very friendly and detailed explanation of the workings and up to date efficiency of the hearing aids on offer.
Excellent
I was made to feel comfortable and the hearing test was explained well and took place in a private area. My problem was shown to me via the computer and the ways to solve this problem was explained well and demonstrated by my testing hearing aids and how well they improved my hearing. Overall a very positive experience
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