Audika - Norwich Reviews 

184
TrustScore 5 out of 5

4.8

7 Westlegate, NR1 3LT NORWICH, Norfolk, GB


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Rated 5 out of 5 stars

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... See more

Rated 5 out of 5 stars

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... See more

Rated 5 out of 5 stars

Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... See more

Rated 5 out of 5 stars

I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is v... See more



Contact info

  • 7 Westlegate, NR1 3LT, NORWICH, Norfolk, United Kingdom

  • 01603 878270

4.8

Excellent

TrustScore 5 out of 5

184 reviews

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4.8

All reviews

(184)

5,082 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Free hearing tests

Free hearing test had. Very thorough explanation of what was to happen and of the results. Felt at ease throughout .
No hard sell and left feeling well informed.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

No pushy sales gimmicks

No pushy sales gimmicks, total honesty about our needs, which may be required in the not to distant future.
The lady we saw was polite and very friendly, making us feel at ease, she was very experienced.

13 August 2024
Rated 5 out of 5 stars

Urgent appointment

I needed an urgent that was easily arranged. Gerry is polite and efficient, he explained everything he was going to do and put me at ease immediately. Many thanks

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Listening to me. This was an opportunity for a relaxed…

This was an opportunity for a relaxed discussion about hearing. The people who met me at reception were warm and friendly. The person who completed the test gave me their time and professional care. I found the experience helpful and not at all overt about selling hearing aids. I felt I could trust them to guide me properly and give an independent assessment of my needs.

9 July 2024
Rated 5 out of 5 stars

Full Volume

Diane was friendly and informative throughout and I can finally hear out both ears again !

I’ve also learned my lesson about using medical olive oil instead of extra virgin.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

A friendly welcome, and pleasant experience. My practitioner was Diane Door whom I found to be knowledgeable and helpful in diagnosing my hearing concerns. Furthermore, by removing wax in one of ears has considerably improved my hearing. A fine example of "total satisfaction."

26 February 2024
Unprompted review
Rated 5 out of 5 stars

i’m writing this review to a wonderful…company

i’m writing this review to a wonderful company hidden hearing and my dearest friend Jeremy Tse-Grice MSHAA who has been my saviour over the years He the most professional person i’ve ever met. He explains everything in layman’s terms and i would recommend hidden hearing and especially Jeremy to all people with hearing loss. i would like to say “he goes above and beyond” every time i go to see him! thank you 🙏 all for your support and advice 100% recommend and never lets me down!!

10 January 2024
Unprompted review
Rated 5 out of 5 stars

I was in great discomfort and the team brought about instant relief!

I was in great discomfort with a blocked ear and could hear nothing. The team saw me there and then as a “walk-in”, luckily someone hadn’t turned up for their appointment! The front of house team quickly got me assessed and registered and I learned I was blocked with wax, something I had not experienced before.
Diane was so kind and professional and brought about almost instant relief clearing the build up of wax. Honestly, thank you.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I was made to feel comfortable and the hearing test was explained well and took place in a private area. My problem was shown to me via the computer and the ways to solve this problem was explained well and demonstrated by my testing hearing aids and how well they improved my hearing. Overall a very positive experience

18 January 2024

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