Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... See more
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Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... See more
Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... See more
I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is v... See more
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Excellent service
Excellent service. Diane succeeded where others have failed and cleared my ears for me.
To say i am happy is an understatement. I feel seriously let down by the NHS and another private service . Highly recommended
Very professional and friendly
Very professional and friendly. Both my husband and I can now hear after our ear wax removal. Thank you Diane!
I could not fault the service I has…
I could not fault the service I had from your Norwich branch,
I have some observations:
I think the instruction booklet is very complicated (and detailed).
I would suggest a small simplified synopsis.
I think the aids are excessively expensive. Time will tell if they are
good value. Certainly they are cheaper than a divorce.
With thanks.
Keith Shannon
Benefits of Hidden Hearing wax elimination
Three weeks ago I had my ears de-waxed by Diane Dorr in Norwich. The procedure was completed patiently, carefully and kindly, and Diane persevered despite my ears being stubborn to yield up the accumulation of wax ( and a tuft of cotton wool from an ear bud, so let that be a warning!) My hearing is now more acute ( those noisy Spring birds!) and the intrusive tinnitus in my right ear - the main reason for my taking the treatment - especially after my doctor said he couldn't see anything in my ear because of the wax build up - has diminished considerably. Highly recommended. The hearing test after de-waxing was very reassuring too.
Hidden Hearing:- For wax removal
For wax removal
Hoovered they wax out no pain much better than old fashioned syringe…
Diane Door very bubbly personality. Puts you at ease.
Excellent experience.
Great service from Hidden Hearing
Great service from Hidden Hearing, Norwich for ear wax removal. Diane Dorr was friendly, courteous and professional. Recommended.
Diane Dorr cleaned my mums ears and was…
Diane Dorr cleaned my mums ears and was very pleasant and professional. Nothing was too much trouble and would recommend anyone considering wax cleaning to pay her a visit at Hidden Hearing Norwich
Absolutely fantastic experience with…
Absolutely fantastic experience with Diane who was very patient with me. Highly recommend
Excellent as always
Excellent service
Very polite professional & thorough hearing test carried out in my home. All very Covid safe. Highly recommend the service.
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