Audika - Solihull 24 Station Road Reviews 

132
•
TrustScore 5 out of 5

4.8

24 Station Road, B91 3SB SOLIHULL, West Midlands, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Each time i have had the need to visit /call solihull branch penny has been friendly and cooperative. I have been seen by ayesha who has acted promptly, efficiently and very professionally. She h... See more

Rated 5 out of 5 stars

The service I've received from Lucy Walsh at Audika 24 station Road, Solihull is excellent. She always explains what she to going to do next and will discuss the results with me. I believe its very i... See more

Rated 5 out of 5 stars

Had a hearing test with Lucy and she was so professional and empathetic. She explained clearly how the testing would work and answered all my questions with complete patience. I felt truly looked afte... See more

Rated 5 out of 5 stars

Absolutely amazing customer service and aftercare!! I had an appointment with Ayesha who is superb at her job. Greeted us nicely and we felt comfortable throughout our appointment. Took us through t... See more



Contact info

  • 24 Station Road, B91 3SB, SOLIHULL, West Midlands, United Kingdom

  • 0121 6474220

4.8

Excellent

TrustScore 5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(132)

6,004 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hearing Test

I had my Hearing Test with Ayesha. She was very informative and explained the test procedure in detail. I also came late to my appointment but Ayesha still gave me all the time needed to carry out the test. I would definitely recommend Hidden Hearing to anyone who wants the best quality of hearing.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

A great company.

Always helpful, friendly and efficient. My hearing seems better and more acute after a check up. Would highly recommend.

23 May 2025
Rated 5 out of 5 stars

I visited Solihull branch

I visited Solihull branch, the staff are fab they all need an extra weeks holiday.The clinic is warm and welcoming especially Penny, Lucy is the diamond of the branch and Laura who removed my ear wax is another diamond as I was worried and she put me at ease 10 out of 10 service.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, calm and polite, respectful service. Everything explained clearly. Appropriate tests done that needed. Results explained.

26 April 2025
Rated 5 out of 5 stars

Very professional and comprehensive…

Very professional and comprehensive service. Very satisfied with hearing aids.

10 April 2025
Unprompted review
Audika - Solihull 24 Station Road logo

Reply from Audika - Solihull 24 Station Road

We are pleased to read that you are very satisfied with your hearing aids and experienced our professional and comprehensive service. If we can do anything further to help you before your next appointment, please do let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Have been taking my Mum to Hidden…

Have been taking my Mum to Hidden hearing for a number of years now - and can’t praise Lucy enough! She is so lovely, patient, caring and truly committed to doing whatever she can to help my dear, nearly 93 year old Mum, to hear as well as is technologically possible. She really listens to all my mum’s feedback and concerns.

8 April 2025
Rated 5 out of 5 stars

Received a great professional service which…

Received professional service which gave a lot of confidence in the audiologist carrying out the hearing test. The relaxed friendly service gave an almost homely armosphere. Great customer service from the receptionist Penny and Audiolagist Lucy.

25 March 2025
Rated 5 out of 5 stars

The very polite knowledgeable and…

Lucy is a very polite knowledgeable and helpful audiologist who dealt with me superbly. She answered all my queries and explained her diagrams so that even I could understand. As a follow up I had a query about switching on when not in charger, which she answered easily. Thank you Lucy.

10 February 2025
Unprompted review
Audika - Solihull 24 Station Road logo

Reply from Audika - Solihull 24 Station Road

Thank you for your review. We are pleased Lucy was able to help when you needed her.

If you ever need to speak to our Customer Services team alongside the Solihull team, please don't hesitate to reach out.

Kind regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Everything I needed & more (for free)!

I visited the Solihull hearing clinic for the first time around 4 pm due to suspicions of a wax blockage & needing to spend £50-100 to come back another day & diagnose/treat a potential buildup.

Amazingly my ears were quickly looked into & assessed in the waiting room for free by Ayesha Rehman - who confirmed that there was no wax issue with my ears.

I was then offered a free hearing test after quickly registering at the local hearing practice with the lovely receptionist by providing some basic personal information. Due to it being quiet, I was then seen immediately for around 20-30 minutes where I was put in a soundproof booth while pressing a button against various frequency tones. After this, I was given an accurate assessment of the listening frequency map of each of my ears.

Extremely happy, I would 100% go back there & highly recommend anyone else experiencing any ear troubles to do the same! I should have gone years ago instead of putting it off for so long!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

First class service I have been three…

First class service I have been three times in six months for my ears to be cleared and the people I spoke to were very friendly and helpful and that helps if it's your first time which is very important and reassuring

11 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look