Each time i have had the need to visit /call solihull branch penny has been friendly and cooperative. I have been seen by ayesha who has acted promptly, efficiently and very professionally. She h... See more
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The service I've received from Lucy Walsh at Audika 24 station Road, Solihull is excellent. She always explains what she to going to do next and will discuss the results with me. I believe its very i... See more
Had a hearing test with Lucy and she was so professional and empathetic. She explained clearly how the testing would work and answered all my questions with complete patience. I felt truly looked afte... See more
Absolutely amazing customer service and aftercare!! I had an appointment with Ayesha who is superb at her job. Greeted us nicely and we felt comfortable throughout our appointment. Took us through t... See more
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Very patient with my mom and great at…
Very patient with my mom and great at explaining things
Knowledgeable and informative staff
Knowledgeable and informative staff. Easy test to do. Thorough. Answered all of my queries.
The staff were friendly and efficient.
I feel like I can hear colours
I feel like I can hear colours
Laura and all staff was fab
Great Experience
I am really impressed by the professional attitude of the lady who carried out my hearing test and sorted out my hearing aid. She was very helpful and gave me info on care and use of hearing aid. I will recommend Hidden Hearing to anyone whom may benefit.
Hidden Hearing Solihull
Hidden Hearing Solihull
I went for a hearing test with Ayesha Rehman
Today. What a delight. Before starting Ayesha clearly and professionally explained what the test was and how it was to be conducted. How my results once generated may fall into a standard age related chart. Her interpretation of my results and her simple clear way of explaining what it meant was expert.
Thank you Ayesha
Major
Very professional and friendly process.
Easy process to set up appointment, good communications, appointment on time and very professionally run with clear explanations at every stage.
Get your ears tested sooner rather than later
I'm a 64 year old person who has been having to concentrate hard on what people are saying, for a number of years now. It got to the point that I just couldn't hear much at all so made the decision to come and see Lucy at Hidden Hearing in Solihull. I was shocked at just how bad my hearing was! As soon a Lucy put aids in my ears, I had clarity as well as volume and I am not ashamed to say I cried! I would recommend anyone to go and get their ears tested sooner rather than later as the process is simple and the difference the hearing aids makes for me has been life changing. I am very grateful to the ladies here.
Excellent Customer Care
My mother went for a hearing test on Tuesday at Solihull Branch and was informed that she needed a hearing aid. We received excellent advice on which device would be most suitable for my mothers needs. We have a follow up appointment in 2 weeks time incase any adjustments are needed. Hearing is now a lot clearer. Thank you Lucy for all your help.
Eleanor was charming and efficient and…
Eleanor was charming and efficient and made the whole experience a pleasure.
Your staff are always very professional…
Your staff are always very professional but friendly. Your consultant is clearly very knowledgeable and helpful without being 'pushy'. We are always made to feel welcome.
I used Hidden Hearing 19th April where I found them to be so much more professional than another company that I have used in the past
I used Hidden Hearing 19th April where I found to young lady by the name of Helina Khatun to be Professional, Caring and Efficient, I would recommend this company to anyone needing hearing care, But moreover Helina in particular. I have ben constantly kept up to date with reminders of my subsequent appointments, I really cant recommend this highly enough, Brilliant.
excellent service helped all the way…
excellent service helped all the way through understood everything
On the 4th March I attended the …
On the 4th March I attended the clinic for my annual review which was very useful as my LH aid was not working very well, your specialist Ayesha told me that it was faulty and needed repair/replacing which would be £4000 to £5000 for the latest aids.
As I would prefer to have a repair which I was told would be £150/300 I will return the aid to you for a quotation . Ayesha explained fully options which I am pleased with the attention I was given, thank you Regards John Stanley
Sehrish is fantastic at her job
Sehrish is fantastic at her job. Nothing is too much trouble. Explains everything and is so pleasant and helpful
Friendly and professional.
Very friendly, polite and professional staff. A clear and detailed explanation was given of the procedure that was going to take place and what to expect.
HIDDEN EFFICIENCY!
Friendly, reliable and dependable service continues to be the market leader
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