I've been using hearing aids for 15 years and have tried several high street brands. Cheryl at Amplifon Chester gave me the most thorough hearing test ever, and took the time to explain the results in... See more
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EXcellent and thorogh tests
EXcellent and thorogh tests
Will come to you when I need to update my hearing
I think that 5000 pounds is very expensive though
Everything!
Everything!
The approach and service delivery is faultless.
Any information that is asked, is answered clearly, any information given is precise and easily understood.
The different staff I have had contact with are welcoming, friendly and professional. Anything that needs to be clarifying is done so in a sensitive way.
Hearing loss is factor I have found difficult to accept, the agents I have had dealings with are not simply business professionals, they are very obviously aware of, in this case, MY anxiety and gave me reassurance and guidance before offering the service that was available for my condition.
Excellent service
Brilliant - Fully appreciative customer
I had an appointment today.
It was amazing 💯
At first I was given a warm welcome with a genuine smile from a really helpful and friendly receptionist
I didn't have to wait long.
I saw Andrew who was patient, amenable and listened carefully and attentively to everything I had to say.
He gave me a thorough and professional assessment of my ears
When I left I felt confident and reassured
I cannot recommend highly enough 💯
On all levels
Thank you
The safe at Hiden Hearing are so nice…
The safe at Hiden Hearing are so nice and answer any questions you have. Gordon the audiologist is very pleasant and puts you at ease with all the tests he does on your ears if it's the first time, and can answer all your questions and problems you may have with your hearing aids. The staff at the reception are so pleasant and helpfull as well offering you tea coffe or a cup of water while you wait. Tim who removes your ear wax for you is very pleasant as well answering all your questions and putting you at ease
Consultation was excellent however the…
Consultation was excellent however the after care is very limited, there are far better aftercare packages available with other companies at no extra cost to the client,
Hearing review with Joshua Devine.
Hearing review with Joshua Devine.
Joshua was personable, informative, thorough and extremely knowledgeable about hearing and hearing aids.
I will admit, I hadn't been wearing my hearing aids regularly as I felt they were making little difference. However, Joshua explained the benefits of continuous wear fully, and with a few tweaks to levels and an increased dome size the difference is phenomenal! Thank you Joshua, I hope to see you at my next review.
Always a nice experience to go to my…
Always a nice experience to go to my appointment with Sean in Barnstaple. So very helpful and puts you at ease. Professional and friendly.
Thank you Sean!
We visit Hidden Hearing in Eastbourne…
We visit Hidden Hearing in Eastbourne regularly and receive nothing but the very best attention from Gay the receptionist and Ben the audiologist. The premises are always spotless and welcoming. It's a pleasure to have a laugh with Ben and Gay who are both totally committed to you needs.
First class
Mr Colclough was very knowledgeable and…
Mr Colclough was very knowledgeable and helpful. He explained my husbands hearing difficulties and we came away from his consultation reassured. We are now considering the £3000 outlay on hearing aids, perhaps I should just raise my voice when speaking to him! When we decide we will definitely return to his clinic. Many thanks Carolyn McCullough
Very helpful and understanding,wouldn’t…
Very helpful and understanding,wouldn’t go anywhere else.
Claire is always on time and very…
Claire is always on time and very polite and friendly and does a good job
A good hearing test experience
Pleasant surroundings. Seen by a Pleasant and professional man for the test. Impressed by the experience
Excellent very welcoming,very…
Excellent very welcoming,very professional , great personality.
Very welcoming and pleasant as usual
Very welcoming and pleasant as usual. Staff were helpful, professional and knowledgable.
An excellent yearly checkup.
Superb service with my elderly parents…
Superb service with my elderly parents lovely manner and had time to explain things properly to them. Thank you Chris. Swindon branch.
Very good service
Very good service from the receptionist and practitioner. He couldn't remove all the wax but we have made a second appointment!
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