Hidden Hearing Ireland logo
Visit website

Hidden Hearing Ireland Reviews 763

•
TrustScore 5 out of 5

4.8

Audiologist
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and kind demeanor, making them feel comfortable and respected throughout their visits. Many highlight the exceptional customer service, noting that explanations are clear, detailed, and delivered without pressure to purchase. People appreciate the efficient and stress-free process, from initial greetings to thorough examinations and clear result explanations. Consumers frequently mention the positive user experience, emphasizing the welcoming atmosphere, spotless rooms, and minimal waiting times. The service itself is often described as excellent, with many reviewers feeling well-informed and cared for, and some even noting the personalized attention given to family members with specific needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

Customers consistently report positive experiences with the service. Reviewers highlight the professional,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experiences... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently highlight the helpfulness and... See more

Product

Customers consistently note positive experiences with the product. Many appreciate that there was no hard... See more

Based on these reviews

Rated 5 out of 5 stars

Test on Thursday 15 April, 2pm. Very pleasant staff, very impressive and comfortable surroundings. No waiting. The person conducting the tests explained everying and delivered the results clearly... See more

Rated 5 out of 5 stars

Good location. Bright and airy building. Happy Receptionist. It wasn't packed with people, Didn't have long to wait. Was seen by an expert. Made me comfortable and relaxed. Grace was kind, communicat... See more

Rated 5 out of 5 stars

The rooms were spotless and I was greeted Like a guest . Fionnan who looked after me was a perfect gentleman and treated me like a human being, not just another number. I was not bullied into anything... See more

Rated 5 out of 5 stars

The session was very informative, not pushy, empathetic, and suggested how I can maintain heathy hearing as I get older. I have attended a goodly number of live concerts with and without hearing prot... See more

Company details

  1. Audiologist

Written by the company

We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.

Contact info

4.8

Excellent

TrustScore 5 out of 5

763 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Test on Thursday 15 April

Test on Thursday 15 April, 2pm.
Very pleasant staff, very impressive and comfortable surroundings. No waiting.
The person conducting the tests explained everying and delivered the results clearly.
I would recommend Hidden Hearing to anyone that feels they have a hearing problem.
Joe Staunton.

16 April 2026
Rated 5 out of 5 stars

Positive experience

Pleasant experience with professional and friendly staff. Very happy with the service and I feel confident that I will be facilitated well in my future assessment.

15 April 2026
Rated 5 out of 5 stars

Entirely painless and very safe…

Entirely painless and very safe enhanced visualization was achieved with a (high-tech) video otoscope that provided clear and magnified image of wax buildup in both of my ears. The images were projected onto a screen that I could very readily view myself.

7 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look