I've been using hearing aids for 15 years and have tried several high street brands. Cheryl at Amplifon Chester gave me the most thorough hearing test ever, and took the time to explain the results in... See more
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Met a lovely, professional,knowledgeable ,
patient and kind ?audiologist who made sure that I understood the hearing test results.
The service is excellent,Ruchi Sharma…
The service is excellent,Ruchi Sharma at Water Lane Wilmslow could not have been more helpful , even visiting me at home when I couldn’t get to see her .You get much more than a pair of hearing aids,it’s all the extra that comes with them that makes a difference.I also like the fact that I can adjust the sound myself.Everyone I have come in contact with has been very helpful, couldn’t ask for more.So pleased I went to Hidden Hearing .Would recommend to everyone.
May use AI-assist with repliesRead more
Emily was brilliant but has sadly left
Emily was brilliant but has sadly left. The new man was late for my appointment and didn't apologise when he arrived. My appointment went ok and he explained everything but i did not feel at ease with him

Reply from Audika
In a calm and friendly environment
In a calm and friendly environment, I received a professional hearing test using modern equipment, carried out with absolute professionalism by Alison, the Hearing Aid Audiologist at their Canterbury branch.
Alison explained every part of the procedure with patience, and I felt completely at ease asking my questions. There was no rush, no sales person attitude, and quite importantly, it was free of charge too.
If you are unsure about getting your hearing tested, I can assure you that Mandy's warm and welcoming approach will make you want to call and book an appointment as soon as you can.
Thank you, Hidden Hearing, for such an excellent experience.
Yearly check up arranged home visit…
Yearly check up arranged home visit excellent ,any spare parts ordered and received quickly,always able to speak to some one ,very helpful
Siobhan goes above and beyond
Siobhan goes above and beyond. Excellent client care in Bath.
The guy who interviewed me was…
The guy who interviewed me was excellent though the reception/appointment situation was muddled.
Dan gave a clear presentation of the…
Dan gave a clear presentation of the way the ear works. He explained each bit of the testing process.
Clear and professional. Able to be disinterested yet good at his job of promoting the aids.
Hearing test 1
My appointment went very well and I was very pleased with the results.
What a friendly experience
From meeting the young lady in reception to going to the audiologist I was met with friendly faces and a warm welcome.In this day and age that means a lot to a potential customer.Big thankyou to both people who looked after me.
Annual hearing check at Hidden Hearing
I had my annual hearing check at the Tunbridge Wells branch; as always the staff were attentive, friendly, professional and courteous, fully answering all of my questions. I feel content and reassured that I am in the best hands and would not hesitate to recommend Hidden Hearing to others.
Excellent staff
Excellent staff, very professional and informative and both Dawn and Terri are a credit to you
Excellent service and consideration
Excellent service and consideration, and attention to detail.
If you want good efficient hearing treatment this is the place to get itI
I arrived earlier than my appointmen time but was swiftly shown into have the wax removed. The results of which I was shown on the monitor. I was then given an audio test and my aids adjusted to the required new settings altogether a successful morning.
Very understanding ,made me understand…
Very understanding ,made me understand why I needed them, took time in the assessment,good follow up.
My home appointment for my hearing test…
My home appointment for my hearing test went very well my Audiologist was very helpful and pleasant.
Superb professional but friendly…
Superb professional but friendly service from Hollie Goodwin.
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