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Audio T - Reading Reviews 214

TrustScore 5 out of 5

4.9

Unit 8, Brookside Business Centre, RG7 1TH Swallowfield, England, GB


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Rated 5 out of 5 stars

I have now visited Audio T @ Reading 4 times,admittedly my friend was the one auditioning new kit,however I was more than impressed by what I saw and the quality of service offered! Therefore when I... See more

Company replied

Rated 5 out of 5 stars

I purchased an Audio Note CD player from Audio T and the sales team were fantastic. They setup an excellent demo with a range of options so I could make I’m informed decision. I’m really pleased with... See more

Company replied

Rated 5 out of 5 stars

Gareth brought the system to my home personally, since my poor health prevented me from picking it up from the studio. He’d previously given me excellent guidance for the present to my sister. We th... See more

Company replied

Rated 5 out of 5 stars

I wanted a solution to add wireless headphones to my existing stereo to listen to vinyl and music server without disturbing my partner watching tv in the same room. I also wanted to be able to play... See more

Company replied


Company details

  1. #15 of 39 best companies in Hi-fi shop
  2. #2 of 4 best companies in Audio visual consultant
  3. #1 of 5 best companies in Audio visual equipment repair service
  4. #6 of 25 best companies in Audio-visual equipment supplier
  5. #3 of 7 best companies in Home Cinema Installation
  6. #8 of 33 best companies in Home audio shop

About Audio T - Reading

Written by the company

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


The Bristol Hi-Fi Show


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

Contact info

  • Unit 8, Brookside Business Centre, RG7 1TH, Swallowfield, England, United Kingdom

  • 01189585463
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4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

EXCELLENT SERVICE

I have now visited Audio T @ Reading 4 times,admittedly my friend was the one auditioning new kit,however I was more than impressed by what I saw and the quality of service offered! Therefore when I needed to purchase a new equipment rack I did not hesitate in purchasing from them. Rishi who has always looked after us, is an excellent chap and he never tries to sell you anything. Infact his advice can even save you money. Also his advice is to be recommended.
I will certainly not hesitate to do more business with Rishi in the future.

18 April 2026
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Reply from Audio T - Reading

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Fantastic service and excellent advice

I purchased an Audio Note CD player from Audio T and the sales team were fantastic. They setup an excellent demo with a range of options so I could make I’m informed decision. I’m really pleased with the outcome and have no hesitation in recommending them to anyone else.

25 April 2026
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Reply from Audio T - Reading

Hi Kevin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I went to Audio T in Reading as I was having problems with my turntable. They diagnosed the fault, supplied and fitted a new cartridge and did a mini-service on the turntable on the spot, all for the RRP of the cartridge- unbelievable service!

15 April 2026
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Reply from Audio T - Reading

Hi Derek, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Nice place and superb service

Nice place and superb service. Great knowledge about Hifi system.

9 April 2026
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Reply from Audio T - Reading

Hi Yat, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Helpful

Helpful, knowlegable, service, good deal on my part- exchange items, convenient parking.

26 March 2026
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Reply from Audio T - Reading

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Gareth brought the system to my home…

Gareth brought the system to my home personally, since my poor health prevented me from picking it up from the studio. He’d previously given me excellent guidance for the present to my sister. We then enjoyed a cuppa and a listen to my system. Super guy, brilliant help.

4 April 2026
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Reply from Audio T - Reading

Hi Mike, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service

Audio-T helped me with a less than straight forward request.

31 March 2026
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Reply from Audio T - Reading

Hi Richard, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Audio T - the best!

Great service and support. Very knowledgeable team. Flexible and accommodating to my needs. NB this was the Reading Branch, Dan in particular.

20 March 2026
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Reply from Audio T - Reading

Hi Ashley, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service

Great service, did exactly what they said they would. Friendly and knowledgeable staff. Happy to reccomend

6 March 2026
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Reply from Audio T - Reading

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Bluesound Node

I wanted a solution to add wireless headphones to my existing stereo to listen to vinyl and music server without disturbing my partner watching tv in the same room.
I also wanted to be able to play music/podcasts from phones through the stereo.
Gary and Rishi suggested a Bluesound node that with a couple of cables does the job very well

19 February 2026
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Reply from Audio T - Reading

Hi Mike, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent service

As a novice investor in Hi-Fi equipment, received an excellent service from Dan who was very patient with me and helped me select the appropriate system for my needs.

3 February 2026
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Reply from Audio T - Reading

Hi Ron, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great people who know their stuff...

Hi Fi shops - they can be intimdating places. All that tech and expertise. The guys at Audio T are the exact opposite of that - welcoming and enthusiastic and knowledgable. I would go back in a flash.

8 January 2026
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Reply from Audio T - Reading

Hi Martin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Dynaudio Confidence

There I was, walking down the street minding my own business, when Dan, dragged me into the store, Gareth forced me, under threat of cake and biscuits, to buy some new speakers even though mine were only a year old. Rishi then whipped my wallet and made me buy them. That was the story I told my wife. She believed me I think! 🤣

29 January 2026
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Reply from Audio T - Reading

Hi Stuart, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Above and beyond in all aspects

I genuinely couldn’t recommend them more, not pushy. Super supporting and patient and really went so above and beyond to help me. - Jay

28 January 2026
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Reply from Audio T - Reading

Hi Jay, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

New turntable

The guys made choosing my new turntable a pleasure and Rishi helped with the tonearm setup which got me up a running quickly and easily. Thanks so much!

2 January 2026
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Reply from Audio T - Reading

Hi Tim, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Very Hepful

every thing was very good.
quick and precise.
Previous trustpilot one star incorrect - definitely a five star service.
good value

21 January 2026
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Reply from Audio T - Reading

Hi William, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Awesome

My interaction in the last 2 years: Very knowledgeable staff giving a sound advice based on individual requirements!

13 January 2026
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Reply from Audio T - Reading

Hi Paramjit, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Always a personal and great service…

Always a personal and great service from the whole team at Audio T reading, led by Gareth.

6 January 2026
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Reply from Audio T - Reading

Hi Andy, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent Team. Welcoming, knowledgeable and exceptionally helpful.

It's no coincidence that Audio-T, Reading is always my first choice for anything AV. The team are first and foremost incredibly helpful and eager to help you find what is right for you. Their enthusiasm, whether for gear or music, is contagious.

The service and experience is beyond excellent, regardless of spend. This level of service and support is simply not available from online retailers and remains unmatched by any other physical retailer I've encountered. Thanks again.

19 December 2025
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Reply from Audio T - Reading

Hi Jay, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great customer service

It doesn’t sound like much - I needed some new speaker cables. But their service was exemplary. They ran me up some custom cables while I waited. Helped me choose the right cable; ensured I had the right connectors for my ageing speakers, and took meticulous care over the work.

10 December 2025
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Reply from Audio T - Reading

Hi Peter, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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